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Troubleshooting
English
64
Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the table
below and try the suggestions.
Code
Action
Check drainage
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the drain system.
• If the information code remains, contact a customer service centre
Check water supply
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient water
pressure.
• Make sure that the cold water tap and the hot water tap are properly
connected.
• Clean the mesh filter as it may be clogged.
• All buttons will be disabled for 3 minutes after the information code
appears.
• When the "
Check water supply
" message appears, the machine drains
water for 3 minutes. In the meantime, the Power button will be disabled.
Check water lines
• Make sure the cold water supply hose is firmly connected to the cold water
tap. If it is connected to the hot water tap, the laundry may be deformed
with some cycles.
Unbalanced laundry
detected
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing, such as
a bathrobe or pair of jeans, the final spin result might be unsatisfactory,
and an “
Unbalanced laundry detected
” check message will be shown in
the display.
Door is open
Operating the washing machine with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Untitled-18 64
2020-12-28 ˜˜ 5:56:27
Summary of Contents for WW12T Series
Page 1: ...Washing Machine Usermanual WW12T WW9 T WW8 T WW7 T Untitled 18 1 2020 12 28 5 56 15...
Page 71: ...Memo Untitled 18 71 2020 12 28 5 56 31...
Page 73: ...WW12T WW9 T WW8 T WW7 T Untitled 1 1 2020 12 29 2 22 42...
Page 75: ...3 58 58 62 65 65 66 67 Untitled 1 3 2020 12 29 2 22 42...
Page 76: ...4 Samsung Samsung www samsung com Untitled 1 4 2020 12 29 2 22 43...
Page 77: ...5 1 2 8 3 4 5 6 7 3 8 Untitled 1 5 2020 12 29 2 22 43...
Page 78: ...6 9 Untitled 1 6 2020 12 29 2 22 43...
Page 79: ...7 Samsung Samsung Untitled 1 7 2020 12 29 2 22 43...
Page 80: ...8 Untitled 1 8 2020 12 29 2 22 43...
Page 81: ...9 Samsung Samsung Samsung Untitled 1 9 2020 12 29 2 22 43...
Page 82: ...10 Untitled 1 10 2020 12 29 2 22 43...
Page 83: ...11 Untitled 1 11 2020 12 29 2 22 43...
Page 84: ...12 WEEE USB Samsung REACH WEEE www samsung com Untitled 1 12 2020 12 29 2 22 43...
Page 87: ...15 AC 220 240 V 50 Hz 50 kPa 800 kPa 50 kPa 120 Samsung 60 90 Untitled 1 15 2020 12 29 2 22 44...
Page 88: ...16 25 25 50 550 550 Untitled 1 16 2020 12 29 2 22 44...
Page 89: ...17 1 0 C 1 18 30 2 Untitled 1 17 2020 12 29 2 22 44...
Page 90: ...18 A 1 A 2 Untitled 1 18 2020 12 29 2 22 44...
Page 91: ...19 B 3 B Untitled 1 19 2020 12 29 2 22 44...
Page 92: ...20 3 1 2 3 Untitled 1 20 2020 12 29 2 22 45...
Page 93: ...21 4 1 2 3 1 2 Samsung Untitled 1 21 2020 12 29 2 22 45...
Page 94: ...22 A B 1 A B 2 C 3 C 5 C 4 5 C Untitled 1 22 2020 12 29 2 22 45...
Page 95: ...23 D 6 D D 7 2 3 1 2 Untitled 1 23 2020 12 29 2 22 46...
Page 96: ...24 A A Untitled 1 24 2020 12 29 2 22 46...
Page 97: ...25 5 A 60 90 A 60 90 65 15 5 60 Untitled 1 25 2020 12 29 2 22 46...
Page 98: ...26 60 60 6 3 A A Untitled 1 26 2020 12 29 2 22 46...
Page 99: ...27 3 01 02 03 Turn dial Tap O Suomi English O 04 O O O O AI Untitled 1 27 2020 12 29 2 22 47...
Page 100: ...28 1 2 3 4 Untitled 1 28 2020 12 29 2 22 47...
Page 101: ...29 5 37 800 2 0 6 Untitled 1 29 2020 12 29 2 22 47...
Page 102: ...30 1 2 Untitled 1 30 2020 12 29 2 22 47...
Page 103: ...31 A C B A B C 41 D D Untitled 1 31 2020 12 29 2 22 48...
Page 104: ...32 Untitled 1 32 2020 12 29 2 22 48...
Page 105: ...33 A 1 2 A B 3 B C 4 C D 5 D 6 Untitled 1 33 2020 12 29 2 22 48...
Page 106: ...34 6 Untitled 1 34 2020 12 29 2 22 49...
Page 108: ...36 Wi Fi Wi Fi 46 42 2 5 3 4 6 1 1 2 37 3 4 40 5 6 Untitled 1 36 2020 12 29 2 22 49...
Page 111: ...39 12 0 9 8 7 2 2 3 3 4 4 WW T5 5 4 Untitled 1 39 2020 12 29 2 22 50...
Page 112: ...40 1 2 3 WW T7 1 2 3 4 1 2 3 4 1 2 3 4 Untitled 1 40 2020 12 29 2 22 50...
Page 113: ...41 1 2 3 30 4 1 2 3 1 2 3 1 2 3 4 5 Eco 40 60 SmartThings Untitled 1 41 2020 12 29 2 22 50...
Page 115: ...43 1 3 2 3 1 3 2 3 1 3 2 3 1x 1x 2x 3x AI 1 3 2 AI 3 Untitled 1 43 2020 12 29 2 22 50...
Page 122: ...50 60 C 70 C 1 2 3 LED LED LED 40 6 7 40 0 0 Untitled 1 50 2020 12 29 2 22 51...
Page 123: ...51 1 2 A 3 A B 4 B 5 Untitled 1 51 2020 12 29 2 22 52...
Page 125: ...53 1 2 3 4 5 6 7 8 Untitled 1 53 2020 12 29 2 22 52...
Page 126: ...54 2 1 2 3 4 5 6 Untitled 1 54 2020 12 29 2 22 52...
Page 127: ...55 1 2 3 Untitled 1 55 2020 12 29 2 22 52...
Page 128: ...56 4 Untitled 1 56 2020 12 29 2 22 53...
Page 129: ...57 0 C 1 2 3 4 10 5 1 2 3 4 5 Untitled 1 57 2020 12 29 2 22 53...
Page 130: ...58 LCD Addwash AddWash AddWash AddWash AddWash Untitled 1 58 2020 12 29 2 22 53...
Page 131: ...59 3 HE HE Untitled 1 59 2020 12 29 2 22 53...
Page 132: ...60 49 C HE HE Untitled 1 60 2020 12 29 2 22 53...
Page 133: ...61 Bubble AddWash AddWash Untitled 1 61 2020 12 29 2 22 53...
Page 134: ...62 3 3 Addwash AddWash AddWash AddWash AddWash Untitled 1 62 2020 12 29 2 22 53...
Page 135: ...63 OC Samsung LC LC1 3C 3CP UC HC 1C AC PBA 8C MEMS AC6 PBA Untitled 1 63 2020 12 29 2 22 53...
Page 136: ...64 DC1 DC3 AddWash Samsung Untitled 1 64 2020 12 29 2 22 53...
Page 137: ...65 95 C 60 C 60 C 40 C 40 C 40 C 30 C 30 C 30 C 80 C 60 C Untitled 1 65 2020 12 29 2 22 55...
Page 138: ...66 200 C 150 C 110 C P F W Untitled 1 66 2020 12 29 2 22 56...
Page 141: ...Untitled 1 69 2020 12 29 2 22 57...
Page 142: ...Untitled 1 70 2020 12 29 2 22 57...
Page 143: ...Untitled 1 71 2020 12 29 2 22 57...
Page 145: ...WW12T WW9 T WW8 T WW7 T Untitled 1 1 2020 12 28 6 28 48...
Page 147: ...3 70 70 71 72 78 78 79 79 89 94 94 97 98 Untitled 1 3 2020 12 28 6 28 48...
Page 148: ...4 Samsung www samsung com Untitled 1 4 2020 12 28 6 28 48...
Page 149: ...5 1 Untitled 1 5 2020 12 28 6 28 49...
Page 150: ...6 2 8 3 4 5 6 Untitled 1 6 2020 12 28 6 28 49...
Page 151: ...7 7 3 8 9 Untitled 1 7 2020 12 28 6 28 49...
Page 152: ...8 Untitled 1 8 2020 12 28 6 28 49...
Page 153: ...9 Untitled 1 9 2020 12 28 6 28 49...
Page 154: ...10 Samsung Samsung LP Untitled 1 10 2020 12 28 6 28 49...
Page 155: ...11 Untitled 1 11 2020 12 28 6 28 49...
Page 156: ...12 Samsung Untitled 1 12 2020 12 28 6 28 49...
Page 157: ...13 Samsung Samsung Untitled 1 13 2020 12 28 6 28 49...
Page 158: ...14 Untitled 1 14 2020 12 28 6 28 49...
Page 159: ...15 Untitled 1 15 2020 12 28 6 28 49...
Page 160: ...16 Untitled 1 16 2020 12 28 6 28 49...
Page 161: ...17 Untitled 1 17 2020 12 28 6 28 49...
Page 162: ...18 WEEE USB Samsung REACH WEEE www samsung com Untitled 1 18 2020 12 28 6 28 49...
Page 165: ...21 3 6 AC 220 240 V 50 Hz Untitled 1 21 2020 12 28 6 28 50...
Page 166: ...22 50 kPa 800 kPa 50 kPa 120 cm 60 90 cm Samsung Untitled 1 22 2020 12 28 6 28 50...
Page 167: ...23 25 mm 25 mm 50 mm 550 mm 550 mm Untitled 1 23 2020 12 28 6 28 50...
Page 168: ...24 1 0 C 1 18 30 mm 2 Untitled 1 24 2020 12 28 6 28 50...
Page 169: ...25 A 1 A 2 Untitled 1 25 2020 12 28 6 28 50...
Page 170: ...26 B 3 B Untitled 1 26 2020 12 28 6 28 51...
Page 171: ...27 3 1 2 3 Untitled 1 27 2020 12 28 6 28 51...
Page 172: ...28 4 1 2 3 1 2 Untitled 1 28 2020 12 28 6 28 51...
Page 173: ...29 Samsung A B 1 A B 2 Phillips C 3 C 5 mm Untitled 1 29 2020 12 28 6 28 52...
Page 174: ...30 C 4 5 C D 6 D D 7 2 3 Untitled 1 30 2020 12 28 6 28 52...
Page 175: ...31 1 2 A A Untitled 1 31 2020 12 28 6 28 52...
Page 176: ...32 5 A 60 cm 90 cm A 60 cm 90 cm 65 cm 15 cm 5 cm 60 litres Untitled 1 32 2020 12 28 6 28 52...
Page 177: ...33 60 cm 60 cm 6 3 A A Untitled 1 33 2020 12 28 6 28 53...
Page 178: ...34 Untitled 1 34 2020 12 28 6 28 53...
Page 180: ...36 1 2 3 Untitled 1 36 2020 12 28 6 28 54...
Page 181: ...37 4 5 49 800 rpm 2 0 kg Untitled 1 37 2020 12 28 6 28 54...
Page 182: ...38 6 Wool Wool Untitled 1 38 2020 12 28 6 28 54...
Page 183: ...39 1 2 Untitled 1 39 2020 12 28 6 28 54...
Page 184: ...40 A C B A B C 56 D Untitled 1 40 2020 12 28 6 28 55...
Page 187: ...43 C 4 C D 5 D 6 6 Untitled 1 43 2020 12 28 6 28 55...
Page 188: ...44 Refill detergent Refill softener Refill detergent softener Untitled 1 44 2020 12 28 6 28 55...
Page 189: ...45 01 03 02 04 10 05 06 07 08 09 01 10 02 LCD 03 04 Untitled 1 45 2020 12 28 6 28 55...
Page 190: ...46 05 06 07 08 09 3 10 SmartThings Android iOS SmartThings Untitled 1 46 2020 12 28 6 28 56...
Page 191: ...47 Wi Fi Wi Fi Smart Control 65 Door Lock Child Lock 59 Untitled 1 47 2020 12 28 6 28 56...
Page 192: ...48 2 5 3 4 6 1 1 2 49 3 4 55 5 6 Untitled 1 48 2020 12 28 6 28 56...
Page 203: ...59 1 2 Child Lock 3 On Off Untitled 1 59 2020 12 28 6 28 57...
Page 210: ...66 SmartThings 1 SmartThings 7 2 3 SmartThings SmartThings Untitled 1 66 2020 12 28 6 28 58...
Page 215: ...71 1 2 A 3 A B 4 B 5 Untitled 1 71 2020 12 28 6 28 59...
Page 217: ...73 1 2 3 4 5 6 7 8 Check water supply Untitled 1 73 2020 12 28 6 28 59...
Page 218: ...74 2 1 2 3 4 5 6 Untitled 1 74 2020 12 28 6 29 00...
Page 219: ...75 Check drainage Untitled 1 75 2020 12 28 6 29 00...
Page 220: ...76 1 2 3 Untitled 1 76 2020 12 28 6 29 00...
Page 221: ...77 4 Untitled 1 77 2020 12 28 6 29 00...
Page 222: ...78 0 C 1 2 3 4 10 5 1 Rinse Spin 2 3 4 5 Untitled 1 78 2020 12 28 6 29 00...
Page 223: ...79 LCD Untitled 1 79 2020 12 28 6 29 00...
Page 224: ...80 AddWash AddWash door is open Untitled 1 80 2020 12 28 6 29 00...
Page 225: ...81 Untitled 1 81 2020 12 28 6 29 00...
Page 226: ...82 Unbalanced laundry detected Untitled 1 82 2020 12 28 6 29 00...
Page 227: ...83 Untitled 1 83 2020 12 28 6 29 00...
Page 228: ...84 3 HE HE Untitled 1 84 2020 12 28 6 29 00...
Page 229: ...85 Untitled 1 85 2020 12 28 6 29 00...
Page 230: ...86 49 C High HE Untitled 1 86 2020 12 28 6 29 00...
Page 231: ...87 HE Untitled 1 87 2020 12 28 6 29 00...
Page 232: ...88 Untitled 1 88 2020 12 28 6 29 01...
Page 233: ...89 Check drainage Check water supply 3 Check water supply 3 Untitled 1 89 2020 12 28 6 29 01...
Page 235: ...91 OC LC LC1 3C 3CP UC Untitled 1 91 2020 12 28 6 29 01...
Page 236: ...92 HC 1C AC PBAs 8C MEMS AC6 PBAs DC1 Untitled 1 92 2020 12 28 6 29 01...
Page 237: ...93 DC3 Samsung Untitled 1 93 2020 12 28 6 29 01...
Page 238: ...94 95 C 60 C 60 C 40 C 40 C 40 C 30 C 30 C 30 C Untitled 1 94 2020 12 28 6 29 02...
Page 239: ...95 80 C 60 C Untitled 1 95 2020 12 28 6 29 03...
Page 240: ...96 200 C 150 C 110 C Untitled 1 96 2020 12 28 6 29 04...
Page 241: ...97 W P F Untitled 1 97 2020 12 28 6 29 04...
Page 242: ...98 0 9 A Z A B C D E Untitled 1 98 2020 12 28 6 29 04...
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