troubleshooting and information codes
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04 TROUBLESHOOTING
troubleshooting and
information codes
CHECK THESE POINTS IF YOUR WASHING MACHINE...
PROBLEM
SOLUTION
Will not start
•
Make sure your washing machine is plugged in.
•
Make sure the door is firmly closed.
•
Make sure the water source tap(s) are turned on.
•
Make sure to press the Start/Pause button.
Has no water or not enough
water
•
Turn the water tap on fully.
•
Make sure the water source hose is not frozen.
•
Straighten the water intake hoses.
•
Clean the filter on the water intake hose.
Has detergent remains in
the detergent drawer after
the wash cycle is complete
•
Make sure your washing machine is running with sufficient water
pressure.
•
Make sure the detergent is added to the center of the detergent
drawer.
Vibrates or is too noisy
•
Make sure your washing machine is on a level surface. If the surface
is not level, adjust the washing machine feet to level the appliance.
•
Make sure that the shipping bolts are removed.
•
Make sure your washing machine is not touching any other object.
•
Make sure the laundry load is balanced.
The washing machine does
not drain and/or spin
•
Straighten the drain hose. Eliminate kinked hoses.
•
Make sure the debris filter is not clogged.
Door is locked shut or will
not open.
•
Make sure all the water in your drum is drained out.
•
Make sure the door lock light is off. Door lock light will off after
drained.
If the problem persists, contact your local Samsung Customer Service.
WF9702N5-02770A_EN BASIC.indd 33
2011-3-7 13:47:38
