Samsung WF6350N1, User Manual

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Troubleshooting _13
troubleshooting
PROBLEMS AND SOLUTIONS
PROBLEM SOLUTION
The washing machine will
not start
• Make sure the door is firmly closed.
• Make sure the washing machine is plugged in.
• Make sure the water source faucet is turned on.
• Make sure to press the Start/Pause button.
No water or insufficient
water supply • Make sure the water source faucet is turned on.
• Make sure the water source hose is not frozen.
• Make sure the water intake hose is not bent.
• Make sure the filter on the water intake hose is not clogged.
Detergent remains in the
detergent drawer after the
wash program is complete • Make sure the washing machine is running with sufficient water
pressure.
•
Put the detergents in the inner parts of the detergent drawer(away
from the outside edges).
Washing machine vibrates
or is too noisy • Make sure the washing machine is set on a level surface. If the
surface is not level, adjust the washing machine feet to level the
appliance.
• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
The washing machine does
not drain and/or spin • Make sure the drain hose is not squashed or bent.
• Make sure the water hose mesh filter is not clogged.
UNDERSTANDING ERROR MESSAGES
ERROR CODE SOLUTION
dE
• Close the door.
4E
• Make sure the source water faucet is turned on.
• Check the water pressure.
5E
• Clean the debris filter.
• Make sure the drainage hose is installed correctly.
UE
• Laundry load is unbalanced; loosen any tangled laundry.
•
If only one item of clothing needs washing, such as a bathrobe or
jeans, the final spin result might be unsatisfactory and an “UE” error
message will be shown in the display window.
LE
• Check the end of the drain hose is too low. (Make sure the holder of
drain hose in the back is intact)
• Check the end of the drain hose is submerged in water.
Before contacting After-Sales service:
1.
Try to remedy the problem (See “Troubleshooting” on this page).
2. Restart the programme to see if the fault is repeated.
3. If the malfunction persists, call after-sales service and describe the problem.
04 T
roubleshooting
WF6704N1-02456C_EN.indd 13 2007-02-13 ｿﾀﾈﾄ 2:58:27