WF338AA*
Gray
CN1
2
Page 1: ...tton to see how many times the unit was used Soft Ware Press the Soil button to see the software version information Fast Time Down Press the Temp button to advance to the next cycle Fault Code Test Press the Silver Care button to view the stored fault codes then turn Jog Dial to view error codes Push Start Pause while the code is displayed to view the num ber of cycles since the error occurred Pe...
Page 2: ...WF338AA Gray Gray CN1 2 ...
Page 3: ...Test 2 Connector CN 7 Pin 4 Yellow and CN7 Pin 5 Orange Operating voltage at Room temperature Operating Resistance at Room Temperature Power off discon nect CN7 4 2VDC 5VDC May indicate a connector issue 50 57kΩ Door Switch Check Test 1 Test 2 Connector CN4 Pin 1 Pink and CN4 Pin 3 Gray 25VDC Door Open 0VDC Door Closed Operating Resistance with power off 24kΩ Water Level Sensor Check Test 1 Test 2...
Page 4: ...6 Ω Steam Heater Relay Check Test 1 Test 2 Connector CN2 Pin 3 Brown and RY4 heater relay Pin 1 Black 120VAC with the Heater On and 0VAC with the Heater off Power Off heater resistance is 15 6 Ω Error Type Error Mode Details LED LCD Water Level Sensor LE 8 Check the Hose where the sensor is connected may be loose pinched damaged or clogged Also check the sensor it may be disconnected or defective ...
Page 5: ...e If the main PCB s communication circuit is faulty replace it Switch Error Main Relay Error E2 15 Check whether either the Power switch or a tact switch any button is stuck down Check whether the service PBA holding screws are fastened too tight pinching the contacts If the main PBA switching IC on off error has occurred replace the main PBA The E2 error occurs if the main relay connections are i...
Page 6: ...y the water valves shut off fully Finally check the water level sensor Temperature Sensor Error 29 The washing heater temperature sensor in the tub has an error Check the connections for the washing heater temperature sensor connector Unbalance Error dC 10 Check the type of laundry Check whether it may cause an unbal anced situation Educate the consumer in this case to press pause reposition the l...
Page 7: ...chase from your Samsung retailer Location considerations Do not install your washer in areas where water may freeze since your washer will always maintain some water in its water valve pump and hose areas This can cause damage the belts the pump hoses and other components Operat ing temperature should be above 60 F 16 C Selecting Language 1 The Select the Language message appears 2 Turn the Jog Di...
