Samsung WD9102RNW User Manual Download Page 33

troubleshooting and information codes 

_33

04 TROUBLESHOOTING

troubleshooting and 
information codes

CHECK THESE POINTS IF YOUR WASHING MACHINE...

PROBLEM

SOLUTION

Will not start

• 

Make sure your washing machine is plugged in.

• 

Make sure the door is fi rmly closed.

• 

Make sure the water source tap(s) are turned on.

• 

Make sure to press the Start/Pause button.

Has no water or not enough 
water 

• 

Turn the water tap on fully.

• 

Make sure the water source hose is not frozen.

• 

Straighten the water intake hoses.

• 

Clean the fi lter on the water intake hose.

Has detergent remains in 
the detergent drawer after 
the wash cycle is complete 

• 

Make sure your washing machine is running with suffi cient water 
pressure.

• 

Make sure the detergent is added to the center of the detergent 
drawer.

Vibrates or is too noisy

• 

Make sure your washing machine is on a level surface. If the surface 
is not level, adjust the washing machine feet to level the appliance.

• 

Make sure that the shipping bolts are removed.

• 

Make sure your washing machine is not touching any other object.

• 

Make sure the laundry load is balanced.

The washing machine does 
not drain and/or spin

• 

Straighten the drain hose. Eliminate kinked hoses. 

• 

Make sure the debris fi lter is not clogged.

If the problem persists, contact your local Samsung Customer Service.

WD9102RNW-02665D_EN.indd   Sec7:33

WD9102RNW-02665D_EN.indd   Sec7:33

2011-07-04   

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2011-07-04   

 10:45:08

Summary of Contents for WD9102RNW

Page 1: ...ing this Samsung product To receive a more complete service please register your product at www samsung com register WD9102RNW WD9102RNR This manual is made with 100 recycled paper WD9102RNW 02665D_EN...

Page 2: ...at a party or have gone out food cigarettes Non stained clothing no longer needs to be washed simply refresh them using the 4 available cycles for different fabrics Direct Drive Motor As the drum doe...

Page 3: ...for large sized laundry items such as bedding towels etc This manual contains important information on the installation use and care of your new Samsung washing machine Refer to it for descriptions of...

Page 4: ...plicable If you have any questions or concerns contact your nearest service center or nd help and information online at www samsung com IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and sign...

Page 5: ...their safety Children should be supervised to ensure that they do not play with the appliance If the plug power supply cord is damaged it must be replaced by the manufacturer or its service agent or...

Page 6: ...and this may result in electric shock or re Keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children If a child places a bag over its head it...

Page 7: ...SIGNS FOR USING If the appliance is ooded Turn off the water power supply immediately and contact your nearest service centre Do not Touch the power plug with wet hands Failure to do so may cause ele...

Page 8: ...Failure to do so may result in electric shock burns or injury Do not insert your hand or a metal object under the washer while it is operating This may result in injury Do not unplug the appliance by...

Page 9: ...electric shock or re due to electric leakage Insert the laundry into the washer completely so that laundry does not get caught in the door If laundry gets caught in the door it may result in damage t...

Page 10: ...inside of the tub during or just after drying as it is hot This may result in burns Do not insert your hand into the detergent box after opening it This may result in injury as your hand may be caugh...

Page 11: ...opening is not obstructed by carpet or any other obstacles Make sure that the pockets of all clothing to be washed are empty Hard sharp objects such as coins safety pins nails screws or stones can ca...

Page 12: ...s information 29 Which detergent to use 29 Detergent drawer CLEANING AND MAINTAINING YOUR WASHING MACHINE 30 30 Draining the washing machine in an emergency 30 Cleaning the exterior 31 Cleaning the de...

Page 13: ...make sure you ve received all of the parts shown below If your washing machine was damaged during shipping or if you do not have all of the parts contact Samsung Customer Service or your Samsung deale...

Page 14: ...washing machine If it does not t the outlet have a proper outlet installed by a quali ed electrician Water Supply Your washing machine will ll properly when your water pressure is 50 kPa 800 kPa Water...

Page 15: ...retains some water in its water valve pump and hose areas Frozen water in the lines can cause damage to belts the pump and other components Alcove or closet installation To operate safely and properl...

Page 16: ...de section of the hole Repeat for each bolt 3 Fill the holes with the supplied plastic covers 4 Store the shipping bolts away safely in case you have to move the washing machine in the future Packagin...

Page 17: ...to the water tap at the other Do not stretch the water supply hose If the hose is too short replace the hose with a longer high pressure hose 2 Connect the other end of the cold water supply hose to y...

Page 18: ...t 1 and 2 4 Connect the water supply hose to the adaptor When you release part 3 the hose automatically connects to the adaptor making a click sound After you have connected the water supply hose to t...

Page 19: ...if there is a water leak This may cause electrical shock or injury If the water tap has a screw type tap connect the water supply hose to the tap as shown Use the most conventional type of tap for th...

Page 20: ...The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground 3 ln a drain pipe We recommend using a 65 cm high vertical pipe it must be no shorte...

Page 21: ...into the washing machine Do not overload the washing machine To determine the load capacity for each type of laundry refer to the chart on page 28 Make sure that laundry is not caught in the door as t...

Page 22: ...ergy Free Towel This course is useful for washing towels effectively Wool Only for machine washable wool A load should be less than 2 0 kg The wool course washes the laundry using gentle cradling acti...

Page 23: ...d cotton underwear Extra Select this to dry cotton clothing completely Thick clothes such as blue jeans towels sports clothes etc Iron Finishes the dry cycle in a moist state appropriate for Ironing L...

Page 24: ...it reaches the set time 4 To cancel a Delay End function press the Power button and then turn the washing machine on again Stop Add When the washing machine is working the door is locked and the Stop...

Page 25: ...wash course is complete Average 40 C 48 C When one of these options has been selected no other button can be selected and you can only select a maximum delay end time of 19 hours 4 Close the door and...

Page 26: ...ttons Soak Boil Blanket Clean Tub Towel Wool Quick Cottons The relevant indicators will illuminate on the control panel 8 At this time you can control the wash temperature the amount of rinses the spi...

Page 27: ...p button to select the temperature Cold Water 30 C 40 C 60 C and 95 C 8 Press the Rinse button to select the required number of rinse cycles The maximum number of rinse cycles is ve The wash duration...

Page 28: ...rings may become entangled with other clothes damaging them Be sure to x the strings before starting the wash Prewashing cotton Your new washing machine combined with modern detergents will give perfe...

Page 29: ...te compartments for dispensing detergent and fabric softener Add all laundry additives to the correct compartment before starting your washing machine Do NOT open the detergent drawer when your washin...

Page 30: ...he left 4 Hold the cap on the end of the emergency drain tube and slowly pull it out about 15 cm 5 Allow all the water to ow into a bowl 6 Reinsert the drain tube and screw the cap back on 7 Replace t...

Page 31: ...any laundry in the drum CLEANING THE DEBRIS FILTER We recommend cleaning the debris lter 5 or 6 times a year or when the error message of 5E is displayed Refer to Draining the washing machine in an e...

Page 32: ...3 Remove the water supply hose and soak it in warm water 4 Pour warm water into the washing machine drum and let it sit for 10 minutes 5 Reconnect the water supply hose to the water tap and check if...

Page 33: ...cycle is complete Make sure your washing machine is running with suf cient water pressure Make sure the detergent is added to the center of the detergent drawer Vibrates or is too noisy Make sure you...

Page 34: ...or pair of jeans the nal spin result might be unsatisfactory and an UE error message will be shown in the display window 3E Call the after sales service PoF After the power is turned off and on again...

Page 35: ...0 600 600 PROGRAM Delay end Steam Wash Water Electricity kWh Cottons z z 120 1 9 Soak z z Boil z z 98 2 75 Blanket z z 108 0 15 Towel z z 130 0 86 Wool z 80 0 7 Quick z 72 0 67 Clean Tub z 60 0 9 1 A...

Page 36: ...ed in cold water Dry on clothes hanger Do not bleach Tumble dry normal heat Can be ironed at 200 C max Tumble dry reduced heat Can be ironed at 150 C max Do not tumble dry PROTECTING THE ENVIRONMENT T...

Page 37: ...APACITY 7 0 kg POWER CONSUMPTION WASHING 150 W WASHING AND HEATING 2200 W DRYING 2100 W WATER VOLUME 127 SPIN REVOLUTIONS MODEL WD9102RNW WD9102RNR rpm 1100 rpm The appearance and speci cations of the...

Page 38: ...memo WD9102RNW 02665D_EN indd Sec9 38 WD9102RNW 02665D_EN indd Sec9 38 2011 07 04 10 45 13 2011 07 04 10 45 13...

Page 39: ...memo WD9102RNW 02665D_EN indd Sec9 39 WD9102RNW 02665D_EN indd Sec9 39 2011 07 04 10 45 13 2011 07 04 10 45 13...

Page 40: ...COMMENTS Country CALL OR VISIT US ONLINE AT JAMAICA 1 800 234 7267 www samsung com Code No DC68 02665D_EN WD9102RNW 02665D_EN indd Sec9 40 WD9102RNW 02665D_EN indd Sec9 40 2011 07 04 10 45 13 2011 07...

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