Samsung WD9 T4 Series, User Manual

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English 55
Tr
ouble
shoo
ting
Problem Action
No bubbles are seen
(Bubble models only).
• You may not be able to see bubbles if there is too much items
in the drum.
• Severely contaminated laundry may not generate bubbles.
If a problem persists, contact a service center.
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code Action
4C
Water is not supplied.
• Make sure the water taps are open.
•
Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
•
Make sure the washing machine is operating with sufficient
water pressure.
•
Make sure that the cold water tap and the hot water tap are
properly connected.
•
Clean the mesh filter as it may be clogged.
• When the “ 4C ” message appears, the machine drains water for
3 minutes. In the meantime, the power button will be disabled.
4C2
•
Make sure the cold water supply hose is firmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on
the connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
WD95T4046CE_04215J-00_EN.indd 55 2021/3/4 9:39:16