Samsung WD16J78 Series, User Manual

Page: 60 / 128

Troubleshooting
English 60
Troubleshooting
Code Action
FC
Check the fan motor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
4C
Check the water supply line.
• Check for the connection of the water line (including water
taps).
• Power off and power the machine on after 2-3 minutes, and
then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
4C2
Laundry needs protection because the water being supplied is
too hot.
• Make sure the cold and hot water taps are properly
connected.
• Power off and power the machine on after 2-3 minutes, and
then try again.
5C
Check the drain system.
• Make sure the drain filter is not clogged.
• If the drain filter is clogged, clean the filter and restart the
machine.
HC
Check the washing heater.
• Power off the machine and contact a local Samsung service
centre.
HC2
Check the drying heater.
• Power off and power the machine on after 2-3 minutes, and
then try again.
Ub
Check the spinning process.
• The load may not be balanced inside the drum. Check the
drum and make sure the load is balanced.
• Press START/PAUSE to resume operation, or power off and
power the machine on after 2-3 minutes, and then try again.
8C, 8C1, 8C2
Check the MEMS sensor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
Untitled-5 60 2018-07-24 3:55:08