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Samsung WD16J7 Series, User Manual

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Samsung WD16J7 Series User Manual Download Page 61

English 

61

 

Troubleshooting

Code

Action

OC

Water may overflow.
•  Close the water valve and call for service.

3C

Check the motor.
•  Power off and power the machine on after 2-3 minutes, and 

then try again.

AC6

Check the PBA communication status.
•  Power off and power the machine on after 2-3 minutes, and 

then try again.

ddC

The Add Door is open.
•  Close the Add Door and press 

START/PAUSE

 to resume 

operation.

dC3

Check the Add Door.
•  Power off and power the machine on after 2-3 minutes, and 

then try again

UC

Check the electronic control board.
•  Check if power is supplied properly.
•  If the information code continues to appear, call for service.
A low voltage is detected.
•  Check if the power cord is plugged in properly.
•  If the information code continues to appear, call for service.

For more information, see the user manual. If any of the information codes continues to 
appear, contact a local Samsung service centre.

Untitled-2   61

8/8/2017   6:52:28 PM

Summary of Contents for WD16J7 Series

Page 1: ...Washing Machine User manual WD16J7 Untitled 2 1 8 8 2017 6 52 17 PM...

Page 2: ...rnings 15 Installation 16 What s included 16 Installation requirements 18 Step by step installation 20 Before you start 29 Initial settings 29 Laundry guidelines 30 Detergent drawer guidelines 32 Oper...

Page 3: ...English 3 Contents Troubleshooting 55 Checkpoints 55 Information codes 59 Specifications 62 Fabric care chart 62 Protecting the environment 63 Specification sheet 64 Untitled 2 3 8 8 2017 6 52 17 PM...

Page 4: ...ver all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the foll...

Page 5: ...This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision o...

Page 6: ...as a timer or connected to a circuit that is regularly switched on and off by the utility 9 The tumble dryer is not to be used if industrial chemicals have been used for cleaning 10 The lint trap has...

Page 7: ...as lighters and matches 19 WARNING Never stop a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated 20 Exhaust air must n...

Page 8: ...Failure to do so may result in electric shock or fire Plug the power plug into the wall socket so that the cord is running towards the floor If you plug the power plug into the socket in the opposite...

Page 9: ...rd into the space behind the appliance This may result in electric shock or fire Do not pull the power cord when unplugging the power plug Unplug the power plug by holding the plug Failure to do so ma...

Page 10: ...e product children may suffocate to death Make sure to remove the packaging sponge styrofoam attached to the bottom of the washing machine before using it Do not wash items contaminated with gasoline...

Page 11: ...r supply hose comes loose from the water tap and floods the appliance unplug the power plug Failure to do so may result in electric shock or fire Unplug the power plug when the appliance is not being...

Page 12: ...lass are not contaminated by a foreign substance e g waste thread hair etc If a foreign substance is caught in the door or the door is not completely closed it may cause a water leak Open the water ta...

Page 13: ...detergent drawer is removed This may result in electric shock or injury due to a water leak Do not touch the insides of the drum during or just after drying as it is hot This may result in burns Do n...

Page 14: ...Place socks and brassieres in a washing net and wash them with the other laundry Do not wash large laundry items such as bedding in the washing net Failure to do so may result in injury due to abnorm...

Page 15: ...strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or fire Before cleaning or performing mai...

Page 16: ...y What s included Make sure all the parts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 01 07...

Page 17: ...accessories may differ with the model If you lose an accessory and want to purchase a replacement contact a local Samsung customer center or the retailer CAUTION Do not reuse old water hoses which ma...

Page 18: ...connected grounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water...

Page 19: ...ot install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cau...

Page 20: ...room for ventilation and wiring The ambient temperature is always higher than the freezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...

Page 21: ...all plastic bolt caps on the rear of the washing machine WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach Un...

Page 22: ...et 2 Level the washing machine by manually adjusting the levelling feet The levelling feet can be loosened using the provided spanner 3 When levelling is complete tighten the nuts using a screwdriver...

Page 23: ...go to 7 A B Connect the water hose to the water tap 1 Remove the adaptor A from the water hose B 2 Use a Philips screwdriver to loosen four screws on the adaptor C 3 Hold the adaptor and turn part C i...

Page 24: ...ose fits into the adaptor with a clicking sound 7 If you are using a screw type of water tap use the provided screw type adaptor to connect to the water tap as shown 8 Connect the other end of the wat...

Page 25: ...k CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer high pressure hose NOTE After connecting the water hose to the adaptor check if it is connected...

Page 26: ...CAUTION As the hot water temperature can only be controlled by hot water related cycles make sure to connect the hot water supply to the hot water hose Aqua hose applicable models only A The aqua hos...

Page 27: ...t the drain hose into the extension hose C of the washing machine firmly by pressing the catches of the clamp Then release them to fix the drain hose B 3 Fully insert the end of the drain hose into th...

Page 28: ...igh It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain standpipe requirements Minimum diameter of 5 cm Minimum carry away capaci...

Page 29: ...ng machine 2 Hold down Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The Cb message appears 3 Press START PAUSE to run the Calibration cycle 4 The drum rotates clockwise an...

Page 30: ...and buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If pants or jacket zippers are open while washing the drum may be dama...

Page 31: ...type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines NOTE Follow th...

Page 32: ...nt bleach and or stain removers 03 Softener compartment Apply additives such as fabric softener Do not exceed the max line A CAUTION Do not open the detergent drawer while the washing machine is opera...

Page 33: ...detergent to the prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer CAUTION Do not apply powder detergent to the liquid detergent guide Concentrated fab...

Page 34: ...insert the provided liquid container in the main wash compartment Then apply liquid detergent to the container below the marked max line A CAUTION Do not exceed the max line that is marked inside the...

Page 35: ...g the drum Available functions are Drying Drum and Eco Drum Clean 05 Temp Press to change the water temperature for the current cycle 06 Rinse Press to change the rinse count for the current cycle You...

Page 36: ...steps 1 3 5 2 4 1 Press POWER to turn on the washing machine 2 Turn the Cycle Selector to select a cycle 3 Change the cycle settings Temp Rinse Spin and Dry Level as necessary 4 Select a preferred op...

Page 37: ...2 3 1 Press POWER to turn on the washing machine 2 Press Dry Level repeatedly until a desired dry level is set 3 Press START PAUSE To change the cycle during operation 1 Press START PAUSE to stop ope...

Page 38: ...remaining detergent effectively 9 WASH WEAR Specific to quickly wash and dry relatively clean laundry from washing to drying 5 QUICK WASH Specific to less soiled laundry with less than a 5 0 kg load...

Page 39: ...AIR SANITIZE Removes bad odors and bacteria from the laundry 1 AIR BEDDING CARE Removes bad odors bacteria and dust from the laundry 1 CAUTION Do not use any AIR Wash cycle for the following items He...

Page 40: ...fault for all washing cycles You cannot deactivate Bubble Shot for POWER BUBBLE OUTDOOR CARE WASH WEAR WOOL and QUICK WASH Once a washing cycle starts Bubble Shot cannot be activated deactivated Do no...

Page 41: ...RT PAUSE The corresponding indicator turns on with the clock running 4 To cancel the Delay End restart the washing machine by pressing POWER Real life case You want to finish a two hour cycle 3 hours...

Page 42: ...Drum Clean Clean the drum by removing dirt and bacteria from the drum Run this once every 40 washes with no detergent or bleach applied Make sure the drum is empty with no cleaning agents Drying Drum...

Page 43: ...Door is closed properly Water drops may form around the door but they will not leak from inside the drum CAUTION Do not open the Add Door if suds have formed inside the drum that rise above the level...

Page 44: ...remaining around the Add Door may form water drops This is normal Neither the main door or the Add Door can be opened when the water temperature is over 50 C If the water level inside the drum is ove...

Page 45: ...d the indicator blinks Add laundry for example and close the door within the next 2 minutes Otherwise the machine sounds an alert for another 2 minutes Once you close the door Child Lock will be react...

Page 46: ...g machine continuously supplies and drains water up to 16 hours and then stops automatically To use Anti freezing 1 Make sure the washing machine door is closed and the drum is empty 2 Press and hold...

Page 47: ...set to 60 C which cannot be changed CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance ECO DRUM CLEAN reminder The Eco Drum...

Page 48: ...ung Smart Washer app on your mobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the mobile device and the washing machine face each other Then the...

Page 49: ...cover to open A 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap A B 4 Open the tube cap and let water in the Emergen...

Page 50: ...CAUTION Do not apply force on the Add Door It may break Do not leave the Add Door open while the machine is operating Do not put heavy objects on the Add Door at any time To prevent physical injury do...

Page 51: ...cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged 6 Dry...

Page 52: ...water 5 Clean the pump filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 6 Reinsert the pump filter and turn the filter knob to the right NOTE Some pump filt...

Page 53: ...or a leak Detergent drawer A 1 While holding down the release lever A inside the drawer slide open the drawer 2 Remove the release lever and the Liquid detergent guide from the drawer 3 Clean the dra...

Page 54: ...es 5 Reconnect the water hose to the water tap NOTE If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoi...

Page 55: ...e fuse or reset the circuit breaker Water supply is insufficient or no water is supplied Fully open the water tap Make sure the door is properly closed Make sure the water supply hose is not frozen Ma...

Page 56: ...ake sure the debris filter is not clogged Close the door and press or tap START PAUSE For your safety the washing machine will not tumble or spin unless the door is closed Make sure the drain hose is...

Page 57: ...oor and press the START PAUSE button to start the washing machine For your safety the washing machine will not tumble or spin unless the door is closed Before the washing machine starts to fill it wil...

Page 58: ...e automatic temperature control feature as the washing machine determines the water temperature Load is wet at the end of a cycle Use the High or Extra High spin speed Use high efficiency HE detergent...

Page 59: ...water level sensor Power off and power the machine on after 2 3 minutes and then try again Depending on the model the drain system drains water automatically The POWER and START PAUSE buttons may be...

Page 60: ...ed Power off and power the machine on after 2 3 minutes and then try again 5C Check the drain system Make sure the drain filter is not clogged If the drain filter is clogged clean the filter and resta...

Page 61: ...TART PAUSE to resume operation dC3 Check the Add Door Power off and power the machine on after 2 3 minutes and then try again UC Check the electronic control board Check if power is supplied properly...

Page 62: ...on Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be wa...

Page 63: ...nnot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manuf...

Page 64: ...ons W686 x D787 x H990 mm Water pressure 50 kPa 800 kPa Net weight 94 6 kg Wash and spin capacity 16 0 kg Dry capacity 9 0 kg Power consumption Washing and heating 220 240 V 2200 2400 W Drying 220 240...

Page 65: ...Memo Untitled 2 65 8 8 2017 6 52 31 PM...

Page 66: ...Memo Untitled 2 66 8 8 2017 6 52 31 PM...

Page 67: ...Memo Untitled 2 67 8 8 2017 6 52 31 PM...

Page 68: ...NTRY CALL OR VISIT US ONLINE AT PHILIPPINES 1 800 10 726 7864 PLDT Toll Free 1 800 8 726 7864 Globe Landline and Mobile 02 422 2111 Standard Landline www samsung com ph support DC68 03464Y 00 Untitled...

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