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Samsung WAM3501, User Manual

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Country

Contact Centre

 

Web Site

S.E.A

SINGAPORE

1800-SAMSUNG(726-7864)

www.samsung.com/sg/support

AUSTRALIA

1300 362 603

www.samsung.com/au/support

NEW ZEALAND 0800 726 786

www.samsung.com/nz/support

VIETNAM

1800 588 889

www.samsung.com/vn/support

THAILAND

0-2689-3232, 1800-29-3232

www.samsung.com/th/support

MYANMAR

+95-1-2399-888

www.samsung.com/th/support

MALAYSIA

1800-88-9999 

603-77137477 (Overseas contact)

www.samsung.com/my/support

INDONESIA

021-56997777 

08001128888

www.samsung.com/id/support

PHILIPPINES

1-800-10-726-7864 [ PLDT Toll Free ] 

1-800-8-726-7864 [ Globe Landline and Mobile ] 

02-422-2111 [ Standard Landline ]

www.samsung.com/ph/support

TAIWAN

0800-329999

www.samsung.com/tw/support

JAPAN

0120-363-905

www.samsung.com/jp/support

S.W.A

INDIA

1800 3000 8282 - Toll Free 

1800 266 8282 - Toll Free

www.samsung.com/in/support

BANGLADESH

0961-2300300 

0800-0300300 (Toll free)

www.samsung.com/in/support

SRI LANKA

0117540540 

0115900000

www.samsung.com/support

MENA

EGYPT

08000-7267864 

16580

www.samsung.com/eg/support

ALGERIA

3004

www.samsung.com/n_africa/support

IRAN

021-8255 [CE]

www.samsung.com/iran/support

SAUDI ARABIA

800 247 3457 (800 24/7 HELP)

www.samsung.com/sa/home 

www.samsung.com/sa_en

PAKISTAN

0800-Samsung (72678) 

www.samsung.com/pk/support

TUNISIA

80 1000 12 

www.samsung.com/n_africa/support

U.A.E

800-SAMSUNG (800 - 726 7864)

www.samsung.com/ae/support (English) 

www.samsung.com/ae_ar/support (Arabic)

OMAN

800-SAMSUNG (800 - 726 7864)

KUWAIT

183-CALL (183-2255)

BAHRAIN

8000-GSAM (8000-4726)

QATAR

800-CALL (800-2255) 

TURKEY

444 77 11

www.samsung.com/tr/support

JORDAN

0800-22273 

06 5777444

www.samsung.com/levant

SYRIA

962 5777444

LEBANON

961  1484 999

IRAQ

964 77 261 72220 

964 75 118 92525

MOROCCO

080 100 22 55

www.samsung.com/n_africa/support

Africa

SOUTH AFRICA 0860 SAMSUNG  (726 7864)

www.samsung.com/support

BOTSWANA

8007260000

NAMIBIA

08 197 267 864

ZAMBIA

0211  350370

MAURITIUS

800 2550

REUNION

0262 50 88 80

ANGOLA

917 267 864

MOZAMBIQUE

847267864 / 827267864

NIGERIA

0800-726-7864

www.samsung.com/africa_en/support

GHANA

0800-10077 

0302-200077

Cote D’Ivoire

8000 0077

www.samsung.com/africa_fr/support

SENEGAL

800-00-0077

CAMEROON

67095-0077

KENYA

0800 545 545 

www.samsung.com/support

UGANDA

0800 300 300

TANZANIA

0685 889 900

RWANDA

9999

BURUNDI

200

DRC

499999

SUDAN

1969

Summary of Contents for WAM3501

Page 1: ...5 R3 R1 WAM5500 WAM3500 WAM3501 WAM1500 WAM1501 User Manual imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register ...

Page 2: ...Do not put objects filled with liquids such as vases on the apparatus To turn this apparatus off completely you must pull the power plug out of the wall socket Consequently the power plug must be easily and readily accessible at all times CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT FULLY INSERT This apparatus shall always be connected to a AC outlet with a protective gr...

Page 3: ...d markings identifying the terminals in your plug proceed as follows The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED WARNING DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE LETTER E OR BY THE EARTH SYMBOL O...

Page 4: ... and wipe the blades with a dry cloth only Do not bend the power cord or pull it forcefully Do not put heavy objects on the power cord Do not plug the power cord into a loose or damaged outlet Fully insert the power cord s plug into the the wall outlet so that the plug is firmly attached to the outlet If the connection is unstable there is a risk of fire Installation Precautions Do not install the...

Page 5: ...then contact a Samsung service centre Do not drop the product In case of a mechanical breakdown disconnect the power cord and contact a Samsung service centre There is a risk of fire or electric shock Do not hold or pull the product by the power cord or the signal cable A damaged cable can cause the product to malfunction cause a fire and poses a risk of electric shock Do not use or keep flammable...

Page 6: ...luetooth Devices 13 Connecting TV to the speaker 15 Connecting to TV via bluetooth TV SoundConnect 15 APPENDIX Troubleshooting 16 Open Source Licence Notice 18 Licences 18 Specifications 18 Additional Information 19 About the Network Connection 19 Works with SmartThings 19 Copyright 19 An administration fee may be charged if either a an engineer is called out at your request and there is no defect...

Page 7: ... MODE CAUTION 9 9 Do not place any items on top off or sit on the main unit A A Accessories Confirm you have the supplied accessories shown below Quick Setup Guide Regulatory Guide WAM5500 WAM3500 Power Cord WAM3501 Power Cord WAM1500 Power Cord Power Adapter WAM1501 Power Adapter 7 44 ...

Page 8: ...Pause Tap the Touch Area to toggle between playback and pause Mute If TV SoundConnect is enabled tap the Touch Area to mute or unmute the sound Previous Next Song Swipe LEFT TO RIGHT to play the next song Swipe RIGHT TO LEFT to play the previous song Standby mode Touch and hold anywhere in the Touch Area for 5 seconds Touch the touch area to wake the speaker up Power Off Touch and hold anywhere in...

Page 9: ...s active Group icon Two circles partially overlapped Group Surround mode Ungroup icon Two circles separated Un Group Release Surround mode Bluetooth icon blinking Bluetooth Pairing TV icon blinking TV SoundConnect Pairing Exclamation icon Wireless router disconnected Wi Fi Pairing Wi Fi mode R1 LED indicator LED Colour Description Indicated Action White ON 1 Power On 2 Volume max min Flashing 1 To...

Page 10: ...ETUP Press this button to pair your speaker with a HUB Not Included or add another speaker Press and hold this button for more than 5 seconds when connecting the speaker to your network using the Wi Fi Setup method Requires a smart device and the Samsung Multiroom app 2 SERVICE For service only 3 Label 4 POWER WAM5500 WAM3500 WAM3501 Connection for the product s power cord DC 19V WAM1500 WAM1501 5...

Page 11: ...1500 WAM1501 1 Connect the adaptor s input power cord to the adaptor WAM1500 Only 2 Connect the adaptor s output power cord to the DC 19V jack on the speaker 3 Push the power cord into the notch at the edge of the speaker bottom This lets the speaker rest flat when you stand it up SPKADD Wi FiSETUP SERVICE DC 19V WAM1500 SPKADD Wi FiSETUP SERVICE DC 19V WAM1501 NOTE 9 9 Make sure to rest the AC DC...

Page 12: ...ied installer install the Wall Mount Bracket 9 9 Ask a professional installation company to mount your product on the wall 9 9 Check the strength of the wall before you install the Wall Mount Bracket If the strength is insufficient make sure to reinforce the wall before installing the Wall Mount Bracket and the speaker on the wall 9 9 For more information please refer to the Wall Mount s manual 9 ...

Page 13: ...h device list Select it NOTES 9 9 A Bluetooth device may cause noise or malfunction depending on usage when A part of your body is in contact with the receiving transmitting system of the Bluetooth device or the product It is subject to electrical variation from obstructions caused by a wall corner or by office partitioning It is exposed to electrical interference from same frequency band devices ...

Page 14: ...porting AVRCP 9 9 Connect only to a Bluetooth device that supports the A2DP AV function 9 9 You cannot connect to a Bluetooth device that supports only the HF Hands Free function 9 9 Only one Bluetooth device can be paired at a time 9 9 If you unplug the product the Bluetooth connection is terminated To re establish the connection plug the product into an outlet and then set the Bluetooth connecti...

Page 15: ...e connection plug the speaker into an outlet and then touch the MODE button one or more times until you hear TV SoundConnect is ready Then skip number 2 and 3 step Speaker will output TV sound automatically 9 9 When the speaker is in Standby mode the TV SoundConnect connection is not terminated To connect new TV follow above 1 2 3 steps 9 9 Operational range of TV SoundConnect Recommended pairing ...

Page 16: ...8 Click here Unplug the product and plug it in again A function does not work when the button is pressed Is there static electricity in the air Disconnect the power plug and connect it again Sound is not produced Is the volume set to minimum Connect the product correctly Adjust the volume The TV SoundConnect TV pairing failed Does your TV support TV SoundConnect Is your TV firmware the latest vers...

Page 17: ... HUB Product doesn t work properly Is the product plugged in Plug in the product Unplug the product plug it back in and then reconnect it to the router Reset the product see page 8 Click here If used with a HUB Make sure the smart device and the HUB are connected to the same Wi Fi network Make sure the HUB s indicator LED s show that it is working correctly If the problem persists reset the HUB Re...

Page 18: ... Operating Temperature Range 5 C to 35 C Operating Humidity Range 10 to 75 Network Wireless LAN Built in Security WEP OPEN SHARED WPA PSK TKIP AES WPA2 PSK TKIP AES Overall Standby Power consumption W When all network ports are set to on R5 WAM5500 2 5W R3 WAM3500 WAM3501 3 6W R1 WAM1500 WAM1501 2 5W Touch and hold a touch area for 10 seconds to deactivate Wi Fi and Bluetooth and turn the power of...

Page 19: ...tions such as wireless router performance distance obstruction interference with other wireless devices etc WEP encryption does not work with WPS PBC WPS PIN Works with SmartThings This product is compatible with SmartThings SmartThings service varies from country to country For more information visit http www smartthings com A A Copyright 2015 Samsung Electronics Co Ltd All rights reserved No par...

Page 20: ...sed by such repair work will not be covered by this warranty 4 This product is not considered to be defective in materials nor workmanship by reason that it requires adaptation in order to conform to national or local technical or safety standards in force in any Country other than the one for which the product was originally designed and manufactured This warranty will not cover and no re imburse...

Page 21: ...m latin support Spanish www samsung com latin_en support English PUERTO RICO 1 800 682 3180 www samsung com latin support Spanish www samsung com latin_en support English TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 www samsung com latin support Spanish www samsung com latin_en support English VENEZUELA 0 800 SAMSUNG 726 7864 www samsung com latin support Spanish www samsung com latin_en support English...

Page 22: ...ung com rs support BULGARIA 3000 Цена в мрежата 0800 111 31 Безплатна телефонна линия www samsung com bg support ROMANIA 8000 apel in retea 08008 726 78 64 08008 SAMSUNG Apel GRATUIT www samsung com ro support CYPRUS 8009 4000 only from landline toll free www samsung com gr support GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line LITHUANIA 8 800 7777...

Page 23: ...ng com n_africa support IRAN 021 8255 CE www samsung com iran support SAUDI ARABIA 800 247 3457 800 24 7 HELP www samsung com sa home www samsung com sa_en PAKISTAN 0800 Samsung 72678 www samsung com pk support TUNISIA 80 1000 12 www samsung com n_africa support U A E 800 SAMSUNG 800 726 7864 www samsung com ae support English www samsung com ae_ar support Arabic OMAN 800 SAMSUNG 800 726 7864 KUWA...

Page 24: ... the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally saf...

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