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WAM350/WAM351

User Manual

 Wireless Audio - Multiroom 

M3

imagine 

the possibilities

Thank you for purchasing this Samsung product. 
To receive more complete service, 
please register your product at

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Summary of Contents for WAM350

Page 1: ...WAM351 User Manual Wireless Audio Multiroom M3 imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register ...

Page 2: ...ded 10 Connecting the Stand 11 Sleep Mode 11 Installing on a wall 12 CONNECTIONS Connecting M3 following the App guide 13 Connecting with a HUB HUB not Included 13 Connecting the M3 s to Your Network with a HUB Not Included 13 Connecting without a HUB HUB not Included 16 Connecting the M3 to Your Network with a LAN Cable For a Single M3 16 Connecting the M3 to Your Network via the WPS Method For a...

Page 3: ...ting Bluetooth 31 Adding an M3 32 Connecting M3 following the App guide 32 Adding an extra M3 to a HUB that is connected to an M3 36 Adding another M3 and Hub to a single M3 in use 37 Adding a HUB 39 Relocating the M3 39 FUNCTIONS Installing the Samsung Multiroom App 40 Accessing the Samsung Multiroom App 40 Using the Samsung Multiroom App 41 Renaming a connected M3 41 Switching the input source 4...

Page 4: ... music from content providers 53 Playing music from the Amazon cloud player 53 Playing music from a selected device 53 Playing Media Content Saved in a PC 54 Samsung Link 54 Wireless Audio Multiroom for Desktop 55 Using the Settings menu 57 Guide 57 Service 58 Speaker Settings 59 Clock 62 Support 63 Open Source Licenses 64 App Version 64 Reset your M3 65 Resetting the M3 65 Resetting the HUB Not I...

Page 5: ...ION Regulatory Compliance Statements 71 Warning 71 CAUTION 71 CAUTION 71 Wiring the Main Power Supply Plug UK Only 72 Important Safety Instructions 72 Safety precautions 73 Power Supply Precautions 73 Installation Precautions 74 Usage Precautions 74 Cleaning Precautions 75 Additional Information 75 About the Network Connection 75 Compatible products 76 Copyright 76 ...

Page 6: ...1 Requirements a Wireless Router a Smart Device 2 The wireless router should be connected to the Internet 3 The smart device should be connected to the router via a Wi Fi connection A Basic Connection Wireless Router Wired Wireless Router Samsung Link Internet 6 4 ...

Page 7: ...and Device Note that Bluetooth and TV SoundConnect are not configured for Multi room set ups NOTE 9 Depending on your region or manufacturer supported streaming music services may differ tunein You can play music stored in your smart device with the Samsung Multiroom App Enable the Bluetooth function of your smart device and the Samsung AllConnect will appear on the device list You can play music ...

Page 8: ... work if you press with excessive force 5 Mute button Mutes the sound from this M3 Press again to restore the sound to the previous volume level NOTES 9 When you turn on the M3 touch buttons appear on its top panel 9 Press and hold the Mute button for more than 5 seconds to place the M3 into Sleep Mode 9 Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect...

Page 9: ...e the firmware of the M3 5 ETHERNET Lets you connect the M3 to your network using a LAN cable 6 POWER Connection for the M3 s power cord NOTES 9 SPK ADD Button Press for 1 second to pair your M3 with a HUB 9 WPS Wi Fi SETUP Button Press for 1 second to connect the M3 to your wireless router using WPS Press and hold down for more than 5 seconds until you hear a fast 3 note beep to connect the M3 to...

Page 10: ...lable Accessories Not Included HUB WAM250 NOTES 9 Information on available accessories and their release dates can be found on the Samsung website 9 When purchasing an accessory check whether it is compatible with the M3 9 Use authentic Samsung accessories Damage and problems caused by unauthorized accessories can void your warranty 10 44 ...

Page 11: ...may temporarily cause unstable sound A Sleep Mode In Wi Fi Bluetooth TV SoundConnect mode The M3 switches to the sleep mode if there is no music playback or no button operation either from the top panel or from the app for 15 minutes NOTES 9 While playing music in the Wi Fi Bluetooth or TV SoundConnect connection modes the M3 will not switch to the Sleep mode 9 To switch to the Sleep mode manually...

Page 12: ...ories separately 9 Please have a qualified installer install the Wall Mount Bracket 9 Ask a professional installation company to mount your product on the wall 9 Check the strength of the wall before you install the Wall Mount Bracket If the strength is insufficient make sure to reinforce the wall before installing the Wall Mount Bracket and the M3 on the wall 9 For more information please refer t...

Page 13: ...M3 fails to connect to your network or its network connection operates abnormally place the M3 closer to the HUB or your router and try again The M3 is a wireless network device Its communications with your network may be disrupted because of the distance between it and other devices on the network obstructions or interference from other wireless devices Connecting the M3 s to Your Network with a ...

Page 14: ...ur smart device cannot connect to the M3 or the HUB if there is no wireless router 9 To confirm you have a proper connection check the pairing indicator on the front of the HUB When you turn on the HUB for the first time there is a 20 minute pairing period The pairing indicator will blink for these 20 minutes or until pairing occurs When you press the SPK ADD button to pair additional M3s the pair...

Page 15: ...om Google Play or the App Store 7 On your smart device select the Samsung Multiroom app Setup starts 8 If the automatic setup fails run the App again and follow the instructions in the app guide on your device to connect the M3 and the HUB NOTE 9 After pairing is complete the M3 naming screen appears Edit the name or enter a name of your own choosing 15 44 ...

Page 16: ...m other wireless devices Connecting the M3 to Your Network with a LAN Cable For a Single M3 1 Connect one end of the LAN cable to the M3 s ETHERNET port Connect the other end to your wireless router You cannot use the M3 without a wireless router 2 Plug the M3 into an electrical outlet The LED pairing indicator starts to blink 3 Connect your smart device to your Wi Fi network 4 Download the Samsun...

Page 17: ...en select M3 M5 M7 and then press Next On the next screen select Wired and then press Next 7 Unplug the M3 s power cable and then plug it in again NOTE 9 After pairing is complete the M3 naming screen appears Edit the name or enter a name of your own choosing 17 44 1 2 1 1 2 2 ...

Page 18: ...S function may not be supported on some APs In that case connect to the Internet using a wired network or the M3 s Wi Fi Setup 1 Plug the M3 into an electrical outlet The LED pairing indicator starts to blink 2 Connect your smart device to your Wi Fi network 3 Download the Samsung Multiroom app from Google Play or the App Store 4 On your smart device select the Samsung Multiroom app Setup starts 1...

Page 19: ...sound and the LED pairing indicator on the front stops flashing Press Next on your smart device when the LED pairing indicator stops flashing NOTES 9 The M3 goes into stand by for 2 minutes when you press the WPS Wi Fi SETUP button While the M3 is in stand by press the WPS button of your router 9 For the WPS stand by duration and the specifications of your router refer to the router s manual 9 Aft...

Page 20: ...your Wi Fi network 3 Download the Samsung Multiroom app from Google Play 4 On your smart device select the Samsung Multiroom app Setup starts 5 In the app select I don t have a Hub and then press Next On the next screen select M3 M5 M7 and then press Next On the next screen select Wi Fi Setup and then press Next 20 44 SPK ADD Wi Fi SETUP WPS ETHERNET POWER VOLUME Wireless Router WPS Wi Fi SETUP bu...

Page 21: ...ou should also hear a notification sound 7 Press Next The smart device lists available networks and devices 8 Select Samsung M3 This is the default M3 name The M3 connects to your smart device The default security PIN is 1234567890 9 Press Next The smart device lists available networks Select your network from the list 21 44 2 1 1 2 2 1 ...

Page 22: ...ame network your M3 is attached to When the connection is complete press Next NOTES 9 Connecting to a secure wireless network requires the correct password For the password of your secured home or work wireless network consult your Internet service provider or the network administrator For the password of a Wi Fi network in a public place such as a cafe or theater consult the location s general ma...

Page 23: ...Wi Fi network 3 Download the Samsung Multiroom app from the App Store 4 On your smart device select the Samsung Multiroom app Setup starts 5 In the app select I don t have a Hub and then press Next On the next screen select M3 M5 M7 and then press Next On the next screen select Wi Fi Setup and then press Next 23 44 SPK ADD Wi Fi SETUP WPS ETHERNET POWER VOLUME Wireless Router WPS Wi Fi SETUP butto...

Page 24: ... Press and hold the WPS Wi Fi SETUP button on the back of your M3 for 5 seconds The indicator LED stops blinking and turns solid blue You should also hear a notification sound 7 Press Next 24 44 1 2 2 1 ...

Page 25: ...ngs 9 Choose the M3 s Wi Fi point 10 Select Samsung M3 This is the M3 s default name The M3 connects to your smart device The default security PIN is 1234567890 11 Use the keyboard that appears to enter your password 12 On your smart device select the Samsung Multiroom app 25 44 ...

Page 26: ...he list 14 If you have a password for your network the Security screen appears on your smart device Use the keyboard that appears to enter your password When done press Connect 15 Your smart device connects to the same network your M3 is attached to When the connection is complete press Next 26 44 1 2 ...

Page 27: ...k requires the correct password For the password of your secured home or work wireless network consult your Internet service provider or the network administrator For the password of a Wi Fi network in a public place such as a cafe or theater consult the location s general manager or information center 9 After pairing is complete the M3 naming screen appears Edit the name or enter a name of your o...

Page 28: ...e you selected NOTES 9 Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect function 9 Optimal pairing distance is 3 3 feet 1 m or less 9 If you unplug the M3 the TV SoundConnect connection is terminated To re establish the connection plug the M3 into an outlet and then set the TV SoundConnect connection again 9 When the M3 is in sleep mode the TV SoundCon...

Page 29: ...t To disconnect the TV SoundConnect connection turn off the TV SoundConnect function on your TV For more information please refer to the TV s user manual You can also disconnect the TV SoundConnect connection in the App 1 On your Smart device select the Samsung Multiroom app 2 Press the Source button 3 Switch to another mode and the TV SoundConnect connection terminates NOTES 9 To establish a Wi F...

Page 30: ...art of your body is in contact with the receiving transmitting system of the Bluetooth device or the M3 It is subject to electrical variation from obstructions caused by a wall corner or by office partitioning It is exposed to electrical interference from same frequency band devices including medical equipment microwave ovens and wireless LANs 9 Pair the M3 with the Bluetooth device while they are...

Page 31: ...M3 the Bluetooth connection is terminated To re establish the connection plug the M3 into an outlet and then set the Bluetooth connection again Disconnecting Bluetooth To disconnect the Bluetooth connection turn off the Bluetooth function on your smart device For more information please refer to the smart device s user manual You can also disconnect the Bluetooth connection in the App 1 On your sm...

Page 32: ...onnect them to the same wireless router that an existing M3 is connected to the existing M3 will disappear from the Samsung Multiroom app To re connect the existing M3 connect it to the newly added HUB Connecting M3 following the App guide With Hub New Speaker 1 Press the button 2 Select the New Speaker and then press M3 M5 M7 32 44 1 1 2 2 ...

Page 33: ...3 Disconnect the speaker s power cable and then connect it again With Hub Existing Speaker 1 Press the button 33 44 ...

Page 34: ...2 Select the Existing Speaker and then press M3 M5 M7 3 Press the SPK ADD button on the back of the M3 34 44 1 2 2 1 ...

Page 35: ... Without Hub 1 Press the button 2 Select the Single Speaker Setup and then press M3 M5 M7 3 Select the desired connection method 35 44 1 2 2 1 ...

Page 36: ...he M3 whille the indicator is flashing 2 Plug the M3 you are adding into an electrical outlet and then press the SPK ADD button on the back of the M3 When the M3 connects to the HUB the M3 beeps or sounds and the M3 s LED indicator stops flashing 3 On your smart device select the Samsung Multiroom app Setup starts NOTE 9 After pairing is complete the M3 naming screen appears Edit the name or enter...

Page 37: ...or starts to flash Wait until the pairing indicator on the M3 stops flashing When the indicator stops flashing pairing is complete The M3 may also beep 4 Turn off the old M3 by disconnecting the power cable Then connect it again Press the SPK ADD button on the back of the M3 The M3 s blue LED pairing indicator starts to flash Wait until the pairing indicator on the M3 stops flashing When the indic...

Page 38: ...iring indicator on the M3 stops flashing When the indicator stops flashing pairing is complete The M3 may also beep 3 Turn off the old M3 by disconnecting the power cable Then connect it again Press the SPK ADD button the back of the old M3 The old M3 s blue LED pairing indicator starts to flash Wait until the pairing indicator on the M3 stops flashing When the indicator stops flashing pairing is ...

Page 39: ...inking NOTES 9 If your smart device is not connected to the wireless router with a Wi Fi connection the M3 will not appear on the Samsung Multiroom app 9 Place the HUB that is in Repeater mode in an appropriate location between the M3 and the HUB that is connected to the wireless router 9 You can set only one HUB to Repeater mode A Relocating the M3 When relocating your M3 refer to the below table...

Page 40: ...iroom App installed you can play music stored in your smart device from connected devices and other content providers and from Internet radio stations through the M3 Android Market search Samsung Multiroom iOS Market search Samsung Multiroom A Accessing the Samsung Multiroom App To access the Samsung Multiroom app press the Multiroom app icon on your smart device 40 44 Samsung Multiroom ANDROID AP...

Page 41: ...d to your network 1 Tap the and then enter the name you want using the keyboard When finished select Done or Save Switching the input source You can switch the input source 1 Press the Source button on the Speaker List screen 2 Select a source from the list of sources that appears 41 44 ...

Page 42: ... Changing the sort order of listed M3s If you have added multiple M3s this function is available See pages 32 38 Press here 1 Drag the of the M3 you want to re order up or down 42 44 ...

Page 43: ...ere NOTES 9 This function is available only when M3s are connected to a HUB If there are no M3s connected to a HUB the Group button will not appear 9 The Group Play function is not available for Bluetooth and TV SoundConnect connections 1 Press the Group button 2 Select the M3 s you want to group from the list that appears When finished select Done NOTE 9 You cannot assign an M3 to more than one g...

Page 44: ... Listening to Surround Sound Using Several Audio Devices 1 Press the Surround button 2 Press and hold any speaker and then drag it to your desired location 44 44 ...

Page 45: ...channel format sound will be produced only through the speakers that correspond to Front Left and Front Right 9 If the network connection is not stable Surround Sound Mode may be cancelled automatically 9 When setting Surround Sound Mode setting speakers of equal output power as both Front Left and Front Right is recommended 45 44 ...

Page 46: ... Playing a Song 1 Press the button 2 Select My Phone 3 Select the desired song from the list that appears The song plays 46 44 ...

Page 47: ...zed clean sound Note that this may cause decreased volume level Sorting songs You can list and sort the songs in your smart device by selecting one of the tabs on the My Music screen Songs Shows the list of music stored in the smart device Albums Shows the list of music stored in the smart device sorted by album Folders Shows the list of music stored in the smart device sorted by stored folder Mor...

Page 48: ... Creating a Playlist 1 Press the button 2 Select the desired tracks When done select Add to Playlists and then select Create Playlist 48 44 ...

Page 49: ...ter a name for the playlist and then select Done or Save The playlist is added to the Playlist folder 4 Select the desired Playlist 5 Select the desired song from the list that appears The song plays 49 44 ...

Page 50: ...o station plays NOTES 9 You can listen to a radio station by pressing the Internet Radio Preset button on the top panel of the M3 The M3 switches automatically to a default Internet radio station 9 Each time you press the Internet Radio Preset button the M3 switches to the next default station cycling through the 3 default stations To change the default stations see page 52 Press here Setting Pres...

Page 51: ...2 Select a station from the radio play list to display the selected radio station s front page Touch and then select Save 3 The selected radio station is added to the Presets list 51 44 ...

Page 52: ...ss the Edit button to open the edit box Press and drag for each selection up to Presets and then select Done NOTE 9 If you press the Internet Radio Preset button and then run the App while listening to an Internet Radio station the App jumps to the radio station editing page automatically Searching for a Radio Station 1 Select TuneIn The TuneIn screen appears 2 Select Search to find the desired ra...

Page 53: ...t subscribe to the service through your computer Playing music from the Amazon cloud player 1 Select Music 2 You can play music from the Amazon cloud player Playing music from a selected device Displays a list of devices connected to your wireless router You can play the music on devices connected to your local network using the M3 s Devices menu 1 Select Devices 2 Select the desired device 3 Sele...

Page 54: ...m the Samsung Multiroom app to select PC Shared PC folders and music files will be displayed For further details refer to page 53 Press here NOTES 9 Note that the PC containing the shared folders and your M3 must be connected to the same wireless router 9 Samsung Link software should have been installed on the computer The mobile device should support Samsung Link For more information visit Samsun...

Page 55: ...es to off display mode power saving or hibernation mode the App will stop 9 If the firewall of the Windows computer is activated the App may not work In such a case deactivate the firewall of Windows or other vaccine firewall 9 The pkg file is for Mac while msi is for Windows installation Download the appropriate file for your computer and install it 9 Supported OS Windows 7 or higher Mac OS X 10 ...

Page 56: ...e Samsung Multiroom app 5 Select Devices PC and shared folders and files stored in the PC will be displayed For further details refer to page 53 Press here NOTES 9 After adding or changing contents of shared folders make sure to press the button If you don t press the button the files shared by a computer device may not displayed in the Samsung Multiroom app 56 44 1 2 3 ...

Page 57: ...A Using the Settings menu 1 Press the button Guide App Tutorial Select App Tutorial to learn how to use the app 57 44 ...

Page 58: ... you navigate through the screens Service Displays a list of available services NOTES 9 Depending on your region or manufacturer supported content services may differ 9 You cannot subscribe to a service using your smart device To use a for pay service you must first subscribe to the service through your computer 58 44 ...

Page 59: ...TuneIn Radio Gives you access to TuneIn Radio Speaker Settings Add Speaker Lets you can add one or more M3s to the App and enjoy the music stored in your smart device from one or more connected M3s 59 44 ...

Page 60: ... Front LED Off Turns off the M3 s Front LED indicators On Turns on the M3 s Front LED indicators Sound Feedback Off Turns off Sound Feedback On Turns on Sound Feedback 60 44 ...

Page 61: ...et to On 9 It is strongly recommended that Software Auto Update settings on all the M3s used are set to On Problems with networked functions such as Group Play and Ear to Hear may otherwise occur due to incompatibility issues when a variety of M3 software versions is used on linked M3s 9 For each M3 with an outdated software version 1 Set the Software Auto Update setting to On 2 Press and hold the...

Page 62: ... Clock Alarm Lets you set the Alarm Sleep Timer Lets you set the Sleep Timer 62 44 ...

Page 63: ... Support Device ID Lets you check the Device ID Contact Samsung Provides a link to the Samsung website 63 44 ...

Page 64: ... Open Source Licenses Lets you view the Open Source Licenses App Version Lets you view the App Version 64 44 ...

Page 65: ...t button for more than 5 seconds to reboot the M3 NOTE 9 Resetting erases all information stored in the M3 Resetting the HUB Not Included 1 Press and hold the reset hole with a pen tip for 5 seconds and wait for all LEDs to begin to flash Then unplug the HUB and plug it in again 2 Unplug and then plug in your M3s NOTE 9 If you have reset the HUB you must unlug and plug in your M3s for a proper con...

Page 66: ...Play Samsung Multiroom M7 M5 M3 Link Mate Soundbar TV Smart Devices Android or iOS Blu ray Disc Player Home Entertainment System Samsung Multiroom VOLUME VOLUME VOLUME M7 M5 M3 Bed Room 2 M7 M5 M3 Bed Room 1 M7 M5 M3 Bed Room 3 Smart Devices Android or iOS 66 44 ...

Page 67: ...or on the front of the M3 is blinking or not A function does not work when the button is pressed Is there static electricity in the air Disconnect the power plug and connect it again Sound is not produced Is the Mute function on Is the volume set to minimum Connect the M3 correctly Press the Mute button to cancel the mute function Adjust the volume The TV SoundConnect TV pairing failed Does your T...

Page 68: ... the M3 plugged in Does the M3 s front LED indicator remain red 5 minutes after turning on Plug in the M3 Check whether the Wi Fi router you re using has been certified for Wi Fi Unplug the M3 plug it back in and then reconnect it to the router Reset the M3 see page 65 Press here If used with a HUB Make sure the smart device and the HUB are connected to the same Wi Fi network Make sure the HUB s i...

Page 69: ...rt device are connected to same router Make sure the HUB s indicator LED s show that it is working correctly See page 14 item 3 Press here If you experience troubles with connecting the HUB and M3 try relocating the M3 so that the M3 is closer to the wireless router or HUB NOTE 9 If the problem persists consult the service center for troubleshooting A Open Source License Notice For further informa...

Page 70: ...el attached to the product Weight and dimensions are approximate This user manual is based on the product using the Android or iOS operating system The App screen is based on the Android operating system It may change after you upgrade the software version For further details on using the product visit www samsung com Hereby Samsung Electronics declares that this equipment is in compliance with th...

Page 71: ... put objects filled with liquids such as vases on the apparatus To turn this apparatus off completely you must pull the power plug out of the wall socket Consequently the power plug must be easily and readily accessible at all times CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT FULLY INSERT This apparatus shall always be connected to a AC outlet with a protective groundin...

Page 72: ...nsert bare wires directly into a mains socket A plug and fuse must be used at all times IMPORTANT NOTICE The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL BROWN LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug proceed as follows The wire coloured BLUE must be connected to the terminal marked with the ...

Page 73: ...o avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain ...

Page 74: ...it for ventilation Leave at least 4 inches 10cm at the rear of the product and more than 2 inches 5cm on each side of the product Keep the plastic packing materials out of reach of your children Children playing with the plastic packing materials run the risk of suffication Usage Precautions Using for an extended time at high volume may cause serious damage to your hearing If you are exposed to so...

Page 75: ...ith a sharp object Cleaning Precautions Never use alcohol solvents waxes benzene thinners air freshener or lubricants to clean the product or spray insecticide on the product Using any of these materials can discolor the exterior coating or cause it to split or peel off or remove the labelling on the product To clean the product unplug the power cord and then wipe the product with a clean dry soft...

Page 76: ...evices may not be compatible with the product 9 Note that older versions of some products may not be supported A Copyright 2014 Samsung Electronics Co Ltd All rights reserved No part or whole of this user s manual may be reproduced or copied without the prior written permission of Samsung Electronics Co Ltd An administration fee may be charged if either a an engineer is called out at your request ...

Page 77: ...m latin_en support English GUATEMALA 1 800 299 0013 1 800 299 0033 www samsung com latin support Spanish www samsung com latin_en support English HONDURAS 800 27919267 800 2791 9111 www samsung com latin support Spanish www samsung com latin_en support English JAMAICA 1 800 234 7267 1 800 SAMSUNG 726 7864 www samsung com latin support NICARAGUA 001 800 5077267 www samsung com latin support Spanish...

Page 78: ...REE No www samsung com ro support SERBIA 011 321 6899 www samsung com rs support SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com sk support SPAIN 0034902172678 www samsung com es support SWEDEN 0771 726 7864 SAMSUNG www samsung com se support SWITZERLAND 0848 726 78 64 0848 SAMSUNG www samsung com ch support German www samsung com ch_fr support French U K 0330 SAMSUNG 7267864 www samsung com uk...

Page 79: ...ish www samsung com ae_ar support Arabic OMAN 800 SAMSUNG 726 7864 KUWAIT 183 2255 183 CALL BAHRAIN 8000 4726 QATAR 800 2255 800 CALL EGYPT 08000 726786 16580 www samsung com eg support ALGERIA 021 36 11 00 www samsung com n_africa support PAKISTAN 0800 Samsung 72678 www samsung com pk support TUNISIA 80 1000 12 www samsung com n_africa support JORDAN 0800 22273 06 5777444 www samsung com Levant s...

Page 80: ... the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally saf...

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