Samsung Wall Mounted Type Series User Manual Download Page 16

 appendix

 

_17

ENGLISH

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may 
save time and unnecessary expenses. 

PROBLEM

SOLUTION

The air conditioner 

does not operate 

immediately 

after it has been 

restarted.

• 

Because of the protective mechanism, the appliance 

does not start operating immediately to keep the unit 

from overloading.  

The air conditioner will start in 3 minutes.

The air conditioner 

does not work at 

all.

• 

Check that the power plug is properly connected. Insert 

the power plug into the wall socket correctly.

• 

Check if the circuit breaker is switched off.

• 

Check if there is a power failure.

• 

Check your fuse. Make sure it is not blown out.

The temperature 

does not change.

• 

Check if you selected Fan mode. 

Press the 

Mode

 button on the remote control to select 

another mode.

The cool(warm) 

air does not come 

out of the air 

conditioner.

• 

Check if the set temperature is higher(lower) than the 

current temperature. Press the 

Temperature

 

 

or 

 

button on the remote control to change the set 

temperature. Press the 

Temperature

 

 

or 

 button to 

increase or decrease the temperature.

• 

Check if the air filter is blocked by dirt. Clean the Air 

filter every two weeks.

• 

Check if the air conditioner has just been turned on. If 

so, wait 3 minutes.

The fan speed 

does not change.

• 

Check if you selected Auto or Dry mode. 

The air conditioner automatically adjusts the fan speed 

to Auto in Auto/Dry mode.

Timer function 

does not set.

• 

Check if you press the 

Power   & Set/Cancel

 button 

on the remote control after you have set the time.

Odors permeate 

in the room during 

operation.

• 

Check if the appliance is running in a smoky area or if 

there is a smell entering from outside. Operate the air 

conditioner in Fan mode or open the windows to air out 

the room.

The air conditioner 

makes a bubbling 

sound.

• 

A bubbling sound may be heard when the refrigerant 

is circulating through the compressor. Let the air 

conditioner operate in a selected mode.

Water is dripping 

from the air flow 

blades.

• 

Check if the air conditioner has been cooling for an 

extended period of time with the air flow blades pointed 

downwards. Condensation may generate due to the 

difference in temperature.

Summary of Contents for Wall Mounted Type Series

Page 1: ...oner not only provides maximum cooling power in the summer but can also be an efficient heating method in the winter with the advanced Heat pump system This technology is up to 300 more efficient than electrical heating so you can further reduce its running cost Now meet year round needs with one air conditioner A Look for Everywhere The elegant and harmonious design gives priority to the esthetic...

Page 2: ...d help and information online at www samsung com Important safety symbols and precautions WARNING Hazards or unsafe practices that may result in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage CAUTION To reduce the risk of fire explosion electric shock or personal injury when using your air conditioner follow these bas...

Page 3: ...a damaged or dusted power plug power cable or loosened power receptacle Potential risk of fire or electric shock Install an exclusive circuit breaker and short circuit breaker for the air conditioner Potential risk of electric shock or fire Do not insert anything such as fingers or branches into the air conditioner vents while the air conditioner is running Keep the children away from the air cond...

Page 4: ...asures to prevent the allowable concentration from being exceeded If the refrigerant leaks and cause the concentration limit to be exceeded hazards due to lack of oxygen in the room may result If the indoor unit gets wet turn the power off immediately and call your nearest contact center Potential risk of fire or electric shock Always make sure that the power supply is compliant with current safet...

Page 5: ...al risk of malfunction electric shock or fire if repairs or installations are attempted by a non qualified service technician Do not spray flammable gases such as insecticide near the air conditioner Potential risk of electric shock fire or unit malfunction Do not open the front grille during operation Potential risk of electric shock or unit malfunction Cool air should not flow directly towards p...

Page 6: ...r disabled people The packaging material and used batteries of the remote controller optional must be disposed of in accordance with the national standards The refrigerant used in the air conditioner must be treated as chemical waste Dispose the refrigerant following national standards Have a qualified service technician install the air conditioner and perform a trial operation Firmly connect the ...

Page 7: ...r ability to perform routine maintenance and repairs The units components must be accessible and that can be disassembled in conditions of complete safety either for people or things For this reason where it is not observed as indicated into the Installation Manual the cost necessary to reach and repair the unit in safety as required by current regulations in force with slings trucks scaffolding o...

Page 8: ...and display 10 Main parts 10 Display 11 Removing the front panel CLEANING AND MAINTAINING THE AIR CONDITIONER 12 12 Cleaning the exterior 12 Cleaning the filter 12 Air filter 13 Bio filter 14 Replacing the filter 14 Deodorizing filter 15 Maintaining your air conditioner 15 Periodical checks 16 Internal protections via the unit control system ...

Page 9: ...nd to make the best use of the air conditioner CHECKING THE INDOOR UNIT AND DISPLAY Carefully unpack your air conditioner and check the unit to make sure it is not damaged Main parts Display Your air conditioner may slightly look different from illustration shown above depending on your model Air flow blade Air intake Blade pin lever Power button Air filter under the panel Air flow blade Operation...

Page 10: ...button and Room temperature sensor You may locate the Power button on the right bottom side of the air conditioner If the front panel is open you can check the room temperature sensor You can turn on the air conditioner without the remote control by pressing the Power button The room temperature sensor measures indoor room temperature Room temperature sensor Power button ...

Page 11: ...m the air The filter is cleaned with a vacuum or by hand washing 1 Remove the front panel Tightly grab both side of the front panel and lift up the panel to open Then slide the panel towards you to remove the panel 2 Grab the handle and lift it up Then pull the Air filter towards you 3 Clean the Air filter with a vacuum cleaner or soft brush If dust is too heavy then rinse it with running water an...

Page 12: ...rds you to remove the panel 2 Slide the Bio filter color in sky blue out to remove it from the slot Bio filter can be placed in any 4 slots beneath the air filter Front panel of your air conditioner is actually not detachable 3 Clean the Bio filter with a vacuum cleaner or soft brush Then rinse it with running water and dry it in a ventilated area 4 Install the Bio filter back in position 5 Close ...

Page 13: ...de of the front panel and lift up the panel to open Then slide the panel towards you to remove the panel 2 Slide the Deodorizing filter color in black out to remove it from the slot Deodorizing filter can be placed in any 4 slots beneath the air filter Front panel of your air conditioner is actually not detachable 3 Install the new Deodorizing filter back in position 4 Close the front panel The re...

Page 14: ...lter 1 Clean the condensate drain pan 2 Thoroughly clean the heat exchanger 2 Clean the condensate drain pipe 2 Replace the remote control batteries 1 Outdoor unit Clean the heat exchanger on the outside of the unit 2 Clean the heat exchanger on the inside of the unit 2 Clean the electric components with jets of air 2 Verify that all the electric components are firmly tightened 2 Clean the fan 2 V...

Page 15: ...ompressor will be off to protect internal battery when the air conditioner operates in Cool mode Protect compressor The air conditioner does not start operating immediately to protect the compressor of the outdoor unit after it has been started If the heat pump is operating in Heat mode De ice cycle is actuated to remove frost from an outdoor unit that may have deposited at low temperatures The in...

Page 16: ...n on the remote control to change the set temperature Press the Temperature or button to increase or decrease the temperature Check if the air filter is blocked by dirt Clean the Air filter every two weeks Check if the air conditioner has just been turned on If so wait 3 minutes The fan speed does not change Check if you selected Auto or Dry mode The air conditioner automatically adjusts the fan s...

Page 17: ...er to the table for efficient use MODE OPERATIONAL TEMPERATURE INDOOR HUMIDITY IF OUT OF CONDITIONS INDOOR OUTDOOR COOLING 60 F to 90 F 16 C to 32 C 23 F to 118 F 5 C to 48 C 80 or less Condensation may occur on the indoor unit with risk to have either water blow off or drops on the floor HEATING 81 F 27 C or less 4 F to 75 F 20 C to 24 C Internal protection triggers and the air conditioner will s...

Page 18: ...appendix _19 ENGLISH ...

Page 19: ...sung com latin Spanish www samsung com latin_en English ECUADOR 1 800 10 7267 www samsung com latin Spanish www samsung com latin_en English NICARAGUA 00 1800 5077267 www samsung com HONDURAS 800 7919267 www samsung com EL SALVADOR 800 6225 www samsung com latin Spanish www samsung com latin_en English GUATEMALA 1 800 299 0013 www samsung com latin Spanish www samsung com latin_en English HONDURAS...

Page 20: ...magine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register AQ09 AQ12 AQ18 AQ24 Wall Mounted Type Series DB68 03773A 1 FR ES EN PT ...

Reviews: