Samsung WA54M8750 Series, User Manual

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56 English
Tr
ouble
shoo
ting
Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the
suggestions.
Problem Action
Does not turn on.
• Make sure your home electrical system is providing electrical
power that matches the requirements of the washer. See page
19 .
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
Does not start.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap START/PAUSE to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock, and then does a quick drain.
• Was the door opened during the spinning cycle? Close the door,
and then press or tap
START/PAUSE to resume.
• The machine enters Standby or is in a soaking cycle. Please wait.
• Check the fuse or reset the circuit breaker
Water is not supplied.
• Make sure you press or tap START/PAUSE after selecting the cycle
and options.
• Make sure the water taps are open.
• Are the mesh filters in the water inlets clogged? Clean the mesh
filters by brushing with a toothbrush. See page
53 .
• Is the water supply cut off? If the water supply is cut off, close the
tap and power off.
• Straighten the water supply hoses.
• Open and close the door, and then press or tap START/PAUSE .
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
After a cycle, detergent
remains in the
automatic dispenser.
• Make sure the washing machine is running with sufficient water
pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
WA8700M_DC68-03774B-04_EN.indd 56 2019-02-14 5:37:21