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informAtion codes
The Washer may display information codes to help you understand what is occurring with your Washer better.
code symbol meaning
solution
1e
The Water Level sensor is not
working properly.
When washer displays “1E”,
washer will drain for 3 minutes.
At this time, the Power button is
invalid
Call for service.
4e
Your Washer has tried to fill but
was unsuccessful.
Check if the hot water supply
hose is connected.
When washer displays “4E”,
washer will drain for 3 minutes.
At this time, the Power button is
invalid.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function.
5e
Your washer is not draining. It can
also mean that the unit senses a
small clog while draining.
Do the following:
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
le
Your Washer has tried to fill but
has not reached the proper water
level.
When washer displays “LE”,
washer will drain for 3 minutes.
At this time, the Power button is
invalid.
Call for service.
ue
Unbalanced load prevented your
Washer from spinning.
Redistribute the load, press the Start/Pause
button.
de
Lid is open when washer is
running.
Close the lid tightly and restart the cycle. If the
code reappears, call for service.
de1
Your washer failed to lock or
unlock the lid.
Close the lid tightly and restart the cycle. If the
code reappears, call for service.
de1
The door will not unlock.
Make sure the lid is firmly closed.
Push the Power button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
be2
A jammed Key.
Call for service.
3e
Motor not running properly.
Restart the cycle pressing the Start/Pause
button. If the code reappears, call for service.
ae
Communication error between
SUB PBA and MAIN PBA.
Call for service.
troubleshooting
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