42 English
Tr
ouble
shoo
ting
Troubleshooting
Code
Action
9C1
Electronic Control Problem (Over Voltage Error)
•
Check the PCB and wire harness.
•
Check if power is supplied properly.
•
If the information code remains, contact a customer service
centre.
9C2
Low voltage detected
•
Check if the power cord is plugged in.
•
If the information code remains, contact a customer service
centre.
AC6
Inverter Communication problem
•
Check the Inverter PCB and wire harness.
•
If the information code remains, contact a customer service
centre.
dC
Operating the washer with the door open.
•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
HC
Water temperature control problem (Heater control)
•
If the information code remains, contact a customer service
centre.
LC
Check the drain hose.
•
Make sure the end of the drain hose is placed on the floor.
•
Make sure the drain hose is not clogged.
•
If the information code remains, contact a customer service
centre.
OC
Water is overflowed.
•
Restart after spinning.
•
If the information code remains on the display, contact a local
Samsung service centre.
PC
When position of the clutch can't be detected.
•
If the information code remains, contact a customer service
centre.
PC1
After position of the clutch is detected, if the signal of the clutch
hall goes wrong.
•
If the information code remains, contact a customer service
centre.
WA6700JS(PREMIUM)-03515L-03_EN.indd 42
5/23/2016 12:10:24 PM
