Samsung WA14J673 Series, User Manual

Page: 36 / 88

36 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Action
Fills with the wrong
temperature water.
•
Fully open both water taps.
• Make sure the temperature selection is correct.
•
Make sure the hoses are connected to the correct water taps.
Flush water lines.
• Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
• While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Door (Lid) locked or
will not open.
• While the washing machine is operating, press or tap Start/
Pause to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
Does not drain and/
or spin.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain
models only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and press or tap Start/Pause . For your safety,
the washing machine will not spin unless the door is closed.
Load is wet at the end
of the cycle.
• Use the High or Extra High spin speed. (Applicable model
only)
• Use high efficiency (HE) detergent to reduce oversudsing.
•
Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
WA6700JS(PREMIUM)-03515H_EN_K_150202.indd 36 2015-02-02 11:32:14