Samsung VS60K6030KY, User Manual

Page: 18 / 260

English 18
A
PPENDICES
Troubleshooting
If the requested service is proved as not product malfunction, the service fee will be
charged. Therefore, please read the user manual carefully.
Problem Solutions
The stick vacuum
cleaner does not
work.
• Check the battery level and charge the battery.
• Check that the product is turned off and press the power
button to turn on.
• If the product has not been used for a long time, charge the
product.
The stick vacuum
cleaner does not stop
even though I pressed
the power button.
• Check whether the handy vacuum cleaner is turned on. If so,
press the power button of the handy vacuum cleaner first
and then press the power button of the stick vacuum cleaner.
Suction force
decreases suddenly
and vibrating sound
is generated from the
stick vacuum cleaner.
• Check whether the air intake is clogged with foreign matters
or dust bin is fully filled. If so, remove them.
• Check whether the filter is dirty and clean the filter by
referring to the 'Maintaining the stick vacuum cleaner'
section of this manual.
• Check the battery level and charge the battery.
The vacuum cleaner
cannot be charged.
• Check current power voltage of the stick vacuum cleaner. It
should be national rated voltage.
• Check that the stick vacuum cleaner is turned on and then
check the LED of the battery level indicator is turned on.
• Check the status of charger terminal and remove the foreign
matters (dust) on the charger terminal with a cotton swab or
soft cloth.
The brush inside the
air intake does not
rotate.
• Check whether the air intake is clogged with foreign matters
and remove them.
• Check the stick vacuum cleaner is turned on and then turn
off and turn on the vacuum cleaner again.
Odor is generated
from the air outlet
of the stick vacuum
cleaner.
• Frequently empty the dust bin and clean the filter.
–
As your stick vacuum cleaner is a new product, it may have
slight odor for the first 3 months from the purchase.
–
Accumulated dirt in the dust bin or dust on the filter may
generate an odor.
• This vacuum cleaner is compliant with the following regulations:
– Electromagnetic Compatibility Directive : 2004/108/EEC
– Low Voltage Directive : 2006/95/EC
Stick_VS6000_13ge_00745E-00_GE.indb 18 2016-08-12 오후 5:42:08