Operation Instruction & Installation
SAMSUNG
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2-3
2-2 FAQ
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Please check the following if the USB connection malfunctions.
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Q
USB cable is not connected or it is not the supplied USB cable.
Q
The camera is not recognised by your PC. Sometimes, the camera may appear under
[Unknown Devices] in Device Manager.
Q
There is an unexpected error during file transfer.
Q
When using the USB hub.
Q
Are other USB cables connected to the PC?
A
Connect the supplied USB cable.
A
Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.
A
Turn the camera power off and on again. Transfer the file again.
A
There may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are
not compatible. Wherever possible, connect the camera to the PC directly.
A
The camera may malfunction when it is connected to the PC at the same time as another USB cable.
In this case, disconnect the other USB cable, and connect only one USB cable to the camera.