Appendix
A
Troubleshooting
Refer to the table below when this product does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the product,
disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
Symptom
Check
Remedy
The speaker does not turn
on.
•
Check if the power cord is
properly connected.
•
Plug in the power cord.
There is no response when
you press a button or
touch wheel area.
•
The button or touch wheel
area may be exposed to static.
•
Unplug the power cord and then
plug it in again.
There is no sound.
•
Is your speaker connected to
a power source?
•
The volume may be set to the
lowest level.
•
Check if the power cord of the
adapter is properly connected to
the wall outlet and if the power
cable is properly connected to
the speaker. If you have a VL550,
also make sure the power cable
is properly connected to the
adaptor.
•
Try adjusting the volume.
The Dial Controller does
not work.
•
The Dial Controller may not
have enough battery power.
•
The Dial Controller may be
out of operating range.
•
Check the connection
between the Dial Controller
and speaker.
•
Press the
RESET
button on the
bottom of the Dial Controller.
•
Charge the battery as instructed
in this manual.
•
Bring the Dial Controller closer to
the speaker.
•
Check “Connecting the Dial
Controller and Speaker”.
(9 page)
Click here.
ENG - 26
Summary of Contents for VL Series
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