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Verizon Wireless

N e t w o r k E x t e n d e r

User Manual

Please read this manual before operating your

device, and keep it for future reference.

Verizon - WSE.book Page 1 Monday, November 17, 2008 4:48 PM

Summary of Contents for Verizon Wireless

Page 1: ...Verizon Wireless N e t w o r k E x t e n d e r User Manual Please read this manual before operating your device and keep it for future reference Verizon WSE book Page 1 Monday November 17 2008 4 48 PM ...

Page 2: ... not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or ownership in the Intellectual Property is transferred to you All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers Samsung Telecommunications America STA LLC Headquarters Customer ...

Page 3: ...EP68 00359A Printed in Korea Disclaimer of Warranties Exclusion of Liability For more information refer to Warranty Information on page 25 Verizon WSE book Page 3 Monday November 17 2008 4 48 PM ...

Page 4: ... View 9 Components Rear View 10 Features 12 Section 3 External GPS Antenna 13 Antenna Installation 13 Section 4 Troubleshooting 16 Section 5 Important Safety Information 19 General Precautions 19 Using Your Base Station Near Other Electronic Devices 20 Radio Frequency RF Energy 20 Knowing Radio Frequency Safety 20 FCC Radio Frequency Emission 21 User Guide Proprietary Notice 24 Section 6 Warranty ...

Page 5: ...tips and techniques that help you make the most of your new device and service It is important that you read each section and note any special requirements However if you d like to get right to a specific feature simply locate that section in the Table of Contents and go directly to that page Follow the instructions in that section and you ll be ready to use your base station in no time Note Due t...

Page 6: ...omponents 2 Review the Important Safety Information on page 19 before installing the base station 3 Make sure that both your router and your Internet broadband modem are functioning properly Refer to your particular product s documentation for more information Note A router with at least one free Ethernet port is required to connect the base station 4 Place the base station near a window in a cent...

Page 7: ...lug the other end into an available power outlet 4 Warning Insert the plug into the power outlet last Failure to do so could cause an electrical short or power surge to the base station Note The use of a surge protector is recommended for the Verizon Wireless Network Extender 1HWZRUN WHQGHU WKHUQHW DEOH 5RXWHU 3RZHU 6XSSO 3RZHU RUG Verizon WSE book Page 4 Monday November 17 2008 4 48 PM ...

Page 8: ... signal If the GPS LED is red the internal antenna may not be able to detect a GPS signal and installation of the external GPS antenna might be necessary WAN LED should be a steady blue light indicating that the base station has detected a valid Ethernet connection A blinking blue LED indicates data communication Note Allow 3 5 minutes for the base station to complete the startup sequence and dete...

Page 9: ...ve a call will connect to the base station Additional users who make or receive a call while all base station channels are in use are redirected to the nearest compatible cell tower if available As each caller ends a call that channel then becomes available for another user to initiate or receive a new call Note The base station can be managed to ensure Verizon Wireless phone numbers you authorize...

Page 10: ...er to www verizonwireless com support for additional details Both the coverage area required to establish an initial connection and the broader coverage area of the Network Extender cannot be guaranteed and may vary due to environmental factors such as physical structures and the strength of the external cell tower coverage The table below outlines bandwidth requirements based on the number of act...

Page 11: ...eless network before setup It will not work unless it has been activated Should you need to activate your base station you will be asked to provide the following information Primary Wireless Phone Number or Verizon Wireless Account Number located on your Verizon Wireless billing statement Account Password MAC ID of the base station found on the sticker affixed to the device Getting Help Note In or...

Page 12: ...ase station and communicating Verizon Wireless mobile phones The wireless antenna rotates 360 degrees Power LED PWR indicates the power status System LED SYS indicates the status of Network Extender connectivity to the Verizon Wireless network GPS LED indicates the GPS connection status Note If the unit s GPS signal strength is weak due to location it is recommended that you either move the base s...

Page 13: ... a well ventilated location The vertical position allows proper air flow to the internal components 3 DC 12V Power Port provides power to the base station when connected to the AC power supply and cord included Warning Only use the provided power cord and supply Using any other power source may damage the base station LED Function Description PWR Power Solid blue normal No light abnormal SYS Syste...

Page 14: ...communication with wireless phones If the corresponding WAN LED does not illuminate this indicates that although an Ethernet cable is connected no communication is occurring through either your router or your ISP Internet connection DSL fiber optic cable etc Please make sure your broadband connection is active and functioning properly Contact your Internet Service Provider if the problem persists ...

Page 15: ...ceive a stronger signal Note Certain Verizon Wireless services are not compatible with the Network Extender refer to www verizonwireless com support for details Maintenance Notes These notes should be carefully reviewed before using the base station See General Precautions on page 19 Only connect the base station s power plug to a 110 125 VAC outlet Note The use of a surge protector is recommended...

Page 16: ...ignal the base station cannot function properly and calls will be redirected to the nearest compatible cell tower Warning Use only the GPS antenna supplied with your Verizon Wireless Network Extender When positioning the GPS antenna ensure that it is Installed in a horizontal position Adjacent to a window and in an open area This ensures clear reception of the GPS signal Note GPS signal strength i...

Page 17: ...8 Connect and secure the terminal end of the same mini coax cable to the port on the base station within the GPS antenna compartment Warning Do not force the connector into the GPS antenna port as this can damage the connector 9 Replace the cover on the station Verify the cable is threaded through the opening on the cover Tip Place the antenna near a window where the GPS signal is strongest Warnin...

Page 18: ... signal Note If a GPS signal cannot be detected remove the GPS antenna and place it in a new location to receive a stronger signal This new location should be located close to a window 36 QWHQQD C O N N EC T TO G P S GPS antenna compartment Mini coax connector Verizon WSE book Page 15 Monday November 17 2008 4 48 PM ...

Page 19: ...The GPS antenna cannot obtain a signal If possible move the base station to a location with fewer surrounding obstructions The new location should be in an open area and closer to a window if possible If the preceding fails remove the power cord from the wall outlet for at least 10 seconds Reconnect the power connector to the DC 12V port and plug the power cord into the wall outlet This allows the...

Page 20: ... See External GPS Antenna on page 13 The Network Extender base station seems to be getting too hot Make sure there is nothing blocking the heat vents located along the side of the base station It is recommended that the Network Extender be located in a well ventilated open area at least 12 inches from any surrounding hot surfaces It is not recommended that the base station be installed in a cabine...

Page 21: ...Note Both authorized and unauthorized callers may see more service bars on their Verizon Wireless handset due to their proximity to the Verizon Wireless Network Extender Note A fourth channel is always reserved for emergency E911 calls to any user within range of the Network Extender Verizon WSE book Page 18 Monday November 17 2008 4 48 PM ...

Page 22: ...a Do not attempt to open the base station or power supply or dissemble either component or remove the wireless antenna You run the risk of electrical shock and or burn and voiding the limited warranty No user serviceable parts are located within the base station enclosure If the base station will not be used for a prolonged period remove the power cord from the AC outlet Although your base station...

Page 23: ... radio frequency RF signals When you use your base station the system handling your call controls the power level This power can range from 1 microwatt to 50 milliwatts Knowing Radio Frequency Safety The design of your base station complies with updated NCRP standards described below In 1991 92 the Institute of Electrical and Electronics Engineers IEEE and the American National Standards Institute...

Page 24: ... the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that...

Page 25: ...ow anything to rest on the power cord Do not locate this product where people will walk on the cord 7 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock 8 Never spill liquid of any kind into or onto the product 9 Do not attempt to service this product yourself as opening ...

Page 26: ... product c If the product has been exposed to rain or water d If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition Cautio...

Page 27: ...nder one or more of the following patents 4 901 307 5 109 390 5 267 262 5 416 797 5 506 865 5 544 196 5 657 420 5 101 501 5 267 261 5 414 796 5 504 773 5 535 239 5 600 754 5 778 338 5 228 054 5 337 338 5 710 784 5 056 109 5 568 483 5 659 569 5 490 165 5 511 073 Verizon WSE book Page 24 Monday November 17 2008 4 48 PM ...

Page 28: ...defects or damage resulting from accident misuse abuse neglect unusual physical electrical or electromechanical stress or modification of any part of Product including antenna or cosmetic damage b equipment that has the serial number removed or made illegible c any plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use d malfunctions resulting from the u...

Page 29: ...IND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE WARRANTIES OF TITLE OR NON INFRINGEMENT DESIGN CONDITION QUALITY OR PERFORMANCE OF THE PRODUCT THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW RULE SPECIFICATION O...

Page 30: ...ES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE AS TO THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE OR SUITABILITY OF ANY THIRD PARTY SOFTWARE OR EQUIPMENT WHETHER SUCH THIRD PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH T...

Page 31: ...oduction in whole or in part allowed without prior written approval Specifications and availability subject to change without notice 2009 Verizon Wireless All rights reserved Verizon Wireless is a trademark of Verizon Trademark Services LLC Some software components of this product incorporate source code covered under GNU General Public License GPL GNU Lesser General Public License LGPL OpenSSL Li...

Page 32: ...ini coax Connector 14 Port 14 H Heat Vents 10 L LED GPS 9 Power 9 System 9 WAN 9 M Maintenance Notes 12 N Network Extender Basics 9 Features 12 Front View 9 Rear View 10 P Port DC 12V Power 10 GPS Antenna 10 WAN 11 S Standard Limited Warranty 25 U Understanding Your Device 6 W Warranty Information 25 Verizon WSE book Page 29 Monday November 17 2008 4 48 PM ...

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