
203 "Weak or No Signal" displayed in TV mode or cannot find
203 The TV is not receiving all channels.
203 The captions are not provided on a digital channel.
203 Broadcasting is deactivated.
External Device Connectivity Issues
204 The "Mode Not Supported" message appears.
204 The video is OK but there is no audio.
204 I want to connect to a PC and mobile device via screen
205 No screen appears when connecting the TV to an external
205 I want to connect to a Bluetooth speaker.
205 The PC screen does not appear or it flickers.
206 Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
206 Wired network connection failed.
206 Connected to a local network, but not to the Internet.
207 does not work. The connected device is not
208 I want to start . I also want the connected devices to
turn on when the TV is turned on.
208 I want to exit . It is inconvenient to turn on other
208 The message "Connecting to device..." or
"Disconnecting from device" appears on the screen.
209 The remote control does not work.
209 External devices cannot be operated with the TV remote
210 The Timeshift or recording function cannot be used.
210 Cannot record videos received from an external device or
211 The "Format Device" message appears when the Timeshift
or recording function is used.
211 The recorded files on the TV are not played back on a PC.
212 I cannot find the app I want.
212 I launched an app, but it's in a different language. How can I
212 The app does not work properly. Its image quality is poor.
212 The Smart Hub Home Screen keeps appearing whenever you
213 Some files are interrupted during playback.
213 Some files can't be played.
214 The voice commands do not work well.
214 Bixby/Alexa answers although I did not call it.
215 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
215 Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
215 During voice recognition, the heavy load message appears
and the function does not work.
215 I want to see weather information of the desired area.
216 The TV smells like plastic.
216 The settings are lost after 5 minutes or every time the TV is
216 The TV is tilted to the side.
216 The stand is wobbly or crooked.
217 I want to know how to attach and remove the TV stand.