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Changing and adding information to a Samsung account

(

MENU/123

)   

MENU

   

Smart Hub

   

Samsung Account

   

Edit Profile

You can manage your Samsung account. Enter your password with the keyboard displayed on the TV's 
screen, and then select 

Done

. You can perform the following functions on the screen.

 

"

To change the account information, you must be logged in to your Samsung account.

 

Change Your Profile Image

 

Register Your Face to your Samsung Account

Registered faces are used with the 

Login Options

.

 

Select a Samsung Account sign-in method

 

Turn auto login on or off

 

Enter Basic User Information

 

Subscribe to the Samsung e-Newsletter

Deleting a Samsung account from the TV

(

MENU/123

)   

MENU

   

Smart Hub

   

Samsung Account

   

Remove Accounts from TV

You can remove a Samsung account and password information from your TV. The account information 
for any external accounts linked to the account is also removed from the TV.

 

"

To remove the account information, you must be logged in to your Samsung account.

Summary of Contents for UN55JU7500

Page 1: ...E MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model______________ Serial No ______________...

Page 2: ...13 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 14 Connecting with an HDMI cable 15 Connecting with a component cable 16 Connecting with a composite A V cable Audio...

Page 3: ...anging and adding information to a Samsung account 45 Deleting a Samsung account from the TV Using the GAMES Service 46 Managing games with the pop up Options menu 46 Viewing the Detailed Information...

Page 4: ...anaging recorded files Setting Up a Schedule Viewing 81 Setting up a schedule viewing for a channel 81 Editing a schedule viewing 81 Canceling a schedule viewing Using Timeshift 82 Using the buttons o...

Page 5: ...118 Reducing the energy consumption of the TV Using Anynet HDMI CEC 119 Setting up Anynet HDMI CEC 119 Using Anynet HDMI CEC Updating the TV s Software 121 Updating the TV s software to the latest ver...

Page 6: ...s for each of UHD Input Signals 146 If HDMI UHD Color is set to Off 146 If HDMI UHD Color is set to On S Recommendation disclaimer 147 S Recommendation with voice interaction 147 S Recommendation Read...

Page 7: ...art Smart Hub for the first time the Set Up Smart Hub screen appears Follow the instructions on the screen to configure the required settings and complete the setup Welcome to Smart Hub The easiest wa...

Page 8: ...al Remote Setup Voice Recognition Your TV s menu may differ from the image above depending on the model Controlling the TV with your voice Press and hold the MENU 123 button on the Samsung Smart Contr...

Page 9: ...Controlling the TV using motions MENU 123 MENU System Motion Control Motion Control 1 Set Motion Control to On 2 Face the TV camera raise your hand to a comfortable position fully extended your index...

Page 10: ...the TV with the POINTER button Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Move the poi...

Page 11: ...fications Device Manager Smart Control Settings Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time the Samsung Smart Control pairs to the TV automatically If the Sa...

Page 12: ...ches System Accessibility Setup Sports Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition You can zoom in the screen while you are using the sports mode Move the focus...

Page 13: ...ing the TV You can change the size of each screen by dragging the circle in the middle of the screen to the left or right The image of the remote control may differ with the TV model For more informat...

Page 14: ...Connect a cable from an antenna or cable wall outlet to the ANT IN connector as shown in the image below to receive broadcast signals An antenna connection is not necessary if you connect a cable box...

Page 15: ...V to your Internet access points as shown in the following illustrations Wall mounted LAN Outlet LAN External Modem LAN IP Router External Modem LAN 1 2 We recommend using Cat 7 LAN Cables to link you...

Page 16: ...k automatically MENU 123 MENU Network Network Settings Make sure that you have the wireless router s SSID name and password settings before attempting to connect 1 Select Wireless The TV automatically...

Page 17: ...the Internet connection status MENU 123 MENU Network Network Status Try Now Network Network Status Network Settings Wi Fi Direct Multimedia Device Settings Screen Mirroring Device Name Tizen_Device Yo...

Page 18: ...problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Make sure that the DHCP server is enabled on the router Then unplug the router and pl...

Page 19: ...nplug the router and plug it back in 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings...

Page 20: ...eo device to the TV with an HDMI connection for the best picture quality If the device does not have an HDMI connection try a component connection Connecting with an HDMI cable The following types of...

Page 21: ...nput connections of the TV and the component output connections of the device using the AV adapter as shown in the image below Make sure to connect the same color connectors together red to red blue t...

Page 22: ...own in the image below If you are using the AV IN connection on the TV connect the AV cable to the AV IN connection on the TV and the AV output connections of the device Make sure to connect the same...

Page 23: ...HDMI ARC cable ARC Audio Return Channel lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable ARC is only available through the...

Page 24: ...e Connect the optical cable to the digital audio output connection of the TV and the digital audio input connection of the receiver as shown in the image below Connecting with a stereo audio cable Con...

Page 25: ...Connecting through the HDMI port For an HDMI connection we recommend one of the following HDMI cable types High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect an HDMI cable to the HDMI i...

Page 26: ...computer as shown in the image below Connecting through your home network You can quickly access and play photo video and music files stored on a computer on the TV 1 Connect the TV and the computer t...

Page 27: ...sung Smart View 2 0 Connecting with an MHL to HDMI Cable You can use the Mobile High definition Link MHL function to display a mobile device s screen on the TV However MHL is only available through th...

Page 28: ...Allow to connect the mobile device All previously allowed mobile devices will automatically connect without needing approval If you select Deny the device cannot connect To change the connection statu...

Page 29: ...onnect For more information refer to Playing multimedia content in a computer or mobile device To confirm whether a mobile device allows or denies a connection select MENU Network Multimedia Device Ma...

Page 30: ...of a laptop on your TV by pairing the laptop to the TV wirelessly Connect a Wireless PC Mirroring Adapter VG SWD1000 to the laptop s HDMI port and then connect the USB cable that came with the packag...

Page 31: ...can rename devices connected to the TV to facilitate identifying external sources Information Displays information about the connected devices Anynet HDMI CEC Displays a list of Anynet HDMI CEC compl...

Page 32: ...hernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardized by the IEEE Use a cable shorter than 10 feet 3m to get the best UHD viewing quality Many computer graphics ad...

Page 33: ...er to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorized access may occur When you do not need to access data disable file sharing Your PC and Sm...

Page 34: ...PC Mirroring Adpater VG SWD1000 near any heat source in a humid location or under direct sunlight This action may cause product malfunction or a fire Do not apply any of the following to the Wireless...

Page 35: ...About the Samsung Smart Control The Samsung Smart Control is provided with the 6700 to 8500 and 670D to 850D series models And it may not be provided with the 6700 series model in specific countries...

Page 36: ...rmation refer to Operating the TV with the POINTER button 4 directional buttons Moves the focus and changes the values seen on the TV s menu Enter button Selects or runs a focused item Press and hold...

Page 37: ...t and right to move the pointer focus or cursor in the direction you want or to change a setting shown on the focused item Press the Enter button to select an item or run a focused item Press and hold...

Page 38: ...k settings 3D Turns the 3D function on or off Info Displays information about the current program or content Guide Displays the Guide screen Channel List Launches the Channel List Multi Link Screen Sp...

Page 39: ...t Move Number Pad to the Left Moves the number pad to the left or right This function is not available on certain models in specific geographical areas The On Screen Remote buttons may vary depending...

Page 40: ...support the universal remote feature Setting up the universal remote control 1 Connect the external device to control with the universal remote control to an HDMI port on the TV and then turn on the...

Page 41: ...c geographical areas 1 Place the Bluetooth keyboard into standby status 2 Select MENU System Device Manager Keyboard Settings Add Bluetooth Keyboard The TV automatically scans for available keyboards...

Page 42: ...unches the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Changing keyboard settings MENU 123 MENU System Device Manager Keyboard Settings Keyboard O...

Page 43: ...Bluetooth mouse in standby status 2 MENU System Device Manager Mouse Settings Add Bluetooth Mouse 3 Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bl...

Page 44: ...fter scanning you can use the Bluetooth gamepad to play games This function is not available on certain models in specific geographical areas If the TV fails to find your Bluetooth gamepad place it cl...

Page 45: ...ing the web browser and apps While you are using Multi Link Screen recently viewed web browser pages or apps are displayed on the right side of the screen You can change these pages or apps to other p...

Page 46: ...creen through the TV s speakers and you can hear the other screen s audio through Bluetooth headphones Smart Hub or MENU 123 MENU Smart Hub Open Smart Hub Try Now RECENT FEATURED GAMES Search YouTube...

Page 47: ...in a multiple screen with the Multi Link Screen function MENU 123 MENU Picture Open Multi Link Screen This icon may not be displayed depending on the item Launching Smart Hub automatically MENU 123 M...

Page 48: ...efer to Using Smart Hub with a Samsung Account To use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be available depending on the service provider language or regi...

Page 49: ...Account Create Samsung Account You can create a Samsung account by following the on screen instructions Once a Samsung account is created you are automatically signed in to your Samsung account If yo...

Page 50: ...ign in method refer to Changing and adding information to a Samsung account Linking your Samsung account to external service accounts You can automatically log in to external service accounts when you...

Page 51: ...Image Register Your Face to your Samsung Account Registered faces are used with the Login Options Select a Samsung Account sign in method Turn auto login on or off Enter Basic User Information Subscri...

Page 52: ...oaded games in My Page This function is not available on certain models in specific geographical areas To use this feature the TV must be connected to the Internet The genre categories at the top of t...

Page 53: ...to the TV If the USB device is disconnected during game playing the game is terminated You cannot play a game installed on a USB device on a PC or another TV Launching an installed game To run a game...

Page 54: ...select Delete My Games 2 Select a game to remove and then press the Enter button Repeat the process to select additional games to remove To select all games select Select All You can remove a game by...

Page 55: ...lected You can also manage downloaded apps in My Apps To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically inst...

Page 56: ...B device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on the USB device on a PC or another TV Launching an app...

Page 57: ...n displays a list You can update some apps or all apps Rearranging apps Select Options Sort by on the APPS screen and then sort the apps by date time or others by selecting requirements Rating purchas...

Page 58: ...arch Brings up the search screen Enter a search term and then select Done Select an item from the search result to load the corresponding page Index Brings up the index screen Select a topic from the...

Page 59: ...you to reset all user settings Your bookmarks and browsing histories will not be reset Home Page Sets the home page When you launch the browser it will display this page Search Engine Searches for inf...

Page 60: ...ent saved on the storage device You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Fil...

Page 61: ...mobile device depending on the encoding type and file format of the content To connect a mobile device through Smart View 2 0 refer to Connecting a Mobile Device Content may not play smoothly dependin...

Page 62: ...he music icon you can pause the current music file or play another music file Sound Mode Displays a list of sound modes and lets you change the mode This function is available only when background mus...

Page 63: ...step through the paused video one frame at a time by pressing the button Slow Motion Allows you to play the video in slow playback speed 1 8 1 4 1 2 by pressing the button Rewind Fast Forward Rewinds...

Page 64: ...es and allows you to change the mode Sound Mode Displays a list of Sound Modes and allows you to change the mode Speaker List TV Speaker Plays the video sound through the TV speakers Audio Out Plays t...

Page 65: ...repeatedly or all music files in the same folder repeatedly Shuffle Plays the music files in random order Speaker List TV Speaker Plays the music through the TV speakers Audio Out Plays the music thro...

Page 66: ...during playback the next music file is played in the standard audio format When you play an HD music file while Multi Link Screen is running Multi Link Screen is automatically terminated Functions on...

Page 67: ...unction is not available in the U S A and Canada Before you use the NewsON service check if the TV is connected to the Internet Using the NewsON content Watching news videos You can watch the latest n...

Page 68: ...To add a team to the favorite soccer team list located at the top of the screen select next to the list and then select a team After adding teams if you select a team in the favorite soccer team list...

Page 69: ...Picture Size Changes the size of the screen Picture Mode Allows you to change the picture mode of the current video Sound Mode Changes the sound mode of the current video when you play the video thou...

Page 70: ...n the Voice Recognition User Guide appears at the top of the screen This Guide is different for each language supported by Voice Recognition You can run Voice Recognition in two modes The short distan...

Page 71: ...al button on Samsung Smart Control to display a complete list of voice commands by category Alternatively say Help Deactivating voice recognition Say Close or press the RETURN button to terminate voic...

Page 72: ...mmands or keywords Activate Voice Recognition and say a command See the examples below When you want to find a specific content Title Find title When you want to know specific information What s the w...

Page 73: ...s do not support the camera or Motion Control Testing ambient illumination using the TV camera MENU 123 MENU System Motion Control Motion Control Environment Test Try Now Run this test before using Mo...

Page 74: ...range of the TV camera To reactivate it simply move your hand toward the TV camera within 3 seconds Motion Control may be terminated if your index finger is not fully extended or you move it to fast U...

Page 75: ...inger for 1 second and then raise it at any blank point on the screen You can view the broadcast information saved automatically for all channels Showing and hiding the animated motion guide MENU 123...

Page 76: ...with your index finger and then fold down your index finger The four icons allowing you to run the main functions of your TV appear To switch to the Direction Control Mode screen move your hand out of...

Page 77: ...and then fold down your index finger After the Direction Control icon appears move the focus to the or and then fold down your index finger to display the On Screen Remote or launch Smart Hub The Dir...

Page 78: ...must be connected to the dedicated USB port at the back of the TV The other USB ports do not support the TV camera or Face Recognition Registering your face to your Samsung account MENU 123 MENU Smart...

Page 79: ...ount Edit Profile 1 Select your Samsung account 2 If you have set the Samsung account sign in option to Face Recognition the TV automatically recognizes your face If recognition fails try again Your e...

Page 80: ...the following categories All and Favorites 1 Favorites 5 Schedule Manager Displays the Schedule Manager For information about the Schedule Manager refer to Setting Up a Schedule Viewing Edit Favorite...

Page 81: ...al and may not be available at all for certain programs For more information on Schedule Viewing refer to Setting Up a Schedule Viewing Changing the broadcast signal MENU 123 MENU Broadcasting Antenna...

Page 82: ...of a program that will air in the future select that program from the Guide press and hold the Enter button select View Details and then select Schedule Recording Using the instant and schedule recor...

Page 83: ...llowing functions However no audio is heard while the recording is paused Step Press the MENU 123 button on the Samsung Smart Control and then select the button to scan through a video one frame at a...

Page 84: ...program file or resumes playing the file if paused When the video is paused you can use the following functions However while the video is paused there is no audio output Step Select the button to sc...

Page 85: ...he audio through TV Speaker Plays the video sound through the TV speakers Audio Out Plays the video sound through the external speakers Speaker Settings Plays the TV sound through a speaker that you w...

Page 86: ...ode This function is unavailable if Filter By is set to All Delete Deletes selected files except for locked files This function is unavailable if Filter By is set to All Play Selected Plays selected f...

Page 87: ...ou would like to view and then Press the Enter button Select that appears on the Program Info window The program is scheduled for viewing On the standard remote press the Enter or INFO button Setting...

Page 88: ...meshift Shifts to live TV or exits Timeshift Using the buttons on the remote control while using Timeshift Pause Play Press the or button on the remote control to pause or resume watching the current...

Page 89: ...annel list by adding channels from a favorites list This option is available only if you have registered one or more channels to at least one favorites list Added Ch Displays the selected channel list...

Page 90: ...tered channel or all channels from the channel index To remove a channel select it and then select Delete To remove all channels select Options Select All Delete Adding back removed channels You can a...

Page 91: ...en Antenna Allows you to select Air or Cable as the DTV mode Category Displays the channels of a selected category in the list The channels stored in the TV are grouped into the following categories A...

Page 92: ...m Change PIN The Program Rating Lock may not supported depending on the input signal you are using Blocking programs based on their TV Rating You can block TV programs based on their rating To block c...

Page 93: ...R Restricted Children under 17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking programs based on their Canadian English Rating You can block progr...

Page 94: ...nating from US DTV channels Parental restriction information is automatically downloaded while you watch DTV channels This download may take several seconds If the information is unavailable from the...

Page 95: ...2 Select Change Fav on the screen to select a favorites list 3 Select Add on the screen The TV adds the channels you selected to the favorites list you chose Viewing and selecting channels on Favorite...

Page 96: ...on refer to Copying channels from one favorites list to another This option is available only if you have registered one or more channels to at least one favorites list Rename Favorites Rename an exis...

Page 97: ...cate the new location for the channels Press the Enter button to set the channels into their new location Renaming a favorites list Select Options Rename Favorites Select the favorites list you want t...

Page 98: ...Sound Mode to Stadium and disables some Picture and Sound menus Extracting highlights automatically MENU 123 MENU System Soccer Mode Auto Highlights Try Now You can set Auto Highlights to On to config...

Page 99: ...nction More Info Displays detailed information about the current program This function is only available while you are watching a live program Using the functions available while recording sports in s...

Page 100: ...indow while watching a recorded program To exit PIP mode press the button again Watch Live TV at the same time is not available when You are switching the input signal using the SOURCE button 3D mode...

Page 101: ...aphical areas Captions are not displayed by programs that do not support captions On the standard remote control press and hold the CC button to turn the Caption function on or off Enabling captions S...

Page 102: ...or Window Color Selects the color of the digital caption window Font Opacity Changes the caption s opacity Background Opacity Changes the background s opacity Window Opacity Adjusts the transparency l...

Page 103: ...saves the newly scanned channels Selecting the broadcast audio language MENU 123 MENU Broadcasting Audio Options Try Now You can select the TV s audio language This is the language you will hear whil...

Page 104: ...being transmitted with a track containing a simultaneous translation into a language you want If it is select the track to listen to the translation Fine tuning analog broadcasts MENU 123 MENU Broadc...

Page 105: ...d relieves eye fatigue Use this mode while viewing the TV in a darkened room or watching a movie Entertain Sharpens images for a more dynamic viewing experience When the Input source is set to PC Stan...

Page 106: ...green to red Increase the green value to saturate the greens and the red value to saturate the reds The TV saves the adjusted values for the current input source and picture mode These values remain...

Page 107: ...Applies a range of colors that is wider than the input signal Custom Allows you to adjust the color space manually Select Color and then change its Red Green and Blue saturations Reset allows you to...

Page 108: ...ia an HDMI to DVI cable Digital Clean View Try Now Reduces static and ghosting caused by a weak signal When you select Auto Visualization the TV displays the signal strength on the bottom of the scree...

Page 109: ...I port of the TV Although the HDMI cable is connected to this port the HDMI UHD Color function is not available on the 6000 to 6400 series models Auto Motion Plus Removes blurring and judder from scen...

Page 110: ...asses and then select a 3D Mode Note that the 3D modes that are available at any given time depend on the format of the 3D content you are watching Off Off Off Deactivates 3D viewing Normal Converts n...

Page 111: ...This function is not available if 3D Mode is set to Normal or Off Off Off 3D Auto View Activates 3D Mode automatically whenever it detects 3D content or a 3D broadcast Auto1 automatically switches the...

Page 112: ...e PIP window position Select Sound Selects the audio source To adjust the connected audio device s volume you must use the Sound Share function or connect the audio source to the TV s HDMI ARC port PI...

Page 113: ...izontally A magnified or shrunk picture can be moved left right up and down 4 3 Sets the picture size to the basic 4 3 mode Do not watch your TV in 4 3 mode for extended periods of time This action ca...

Page 114: ...vailable when Picture Size is set to Zoom or Custom However you cannot change the picture position when the TV is tuned to a digital channel and Picture Size is set to Custom Listening to audio only P...

Page 115: ...Emphasizes music instead of voices Movie Provides the best sound for movies Clear Voice Emphasizes voices Amplify Increases the overall intensity of high frequency sound to help hearing impaired list...

Page 116: ...ound through your headphones This function is not available on certain models in specific geographical areas Balance Try Now Allows you to adjust the sound settings of the left and right speakers for...

Page 117: ...Samsung Bluetooth audio devices to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Samsung Bluetooth audio device s operating manual This fun...

Page 118: ...in one space or room Volume Level Adjusts the volume of the speaker you have selected in the list of speakers Speaker Test Sends a test sound to each speaker to make sure that your Multiroom Link syst...

Page 119: ...ne closer to the TV and then select Refresh When you turn on a paired Bluetooth headphone the TV detects it automatically and then displays a pop up window Use this pop up window to activate deactivat...

Page 120: ...an modify the volume up to 12 db to equalize the sound Normal applies a normal level of volume adjustment and Night applies a slightly lower volume level This option is ideal for late night TV viewing...

Page 121: ...ent time manually This function works only when the TV s antenna jack is connected to either an antenna or a cable output and is receiving digital broadcasts The accuracy of the time information recei...

Page 122: ...when Clock has already been set Setup If you select Manual you can highlight and select each day to select the specific days that you want On Timer to turn on the TV Time Volume Source From the list s...

Page 123: ...only one image file on the USB device Folders with long names cannot be selected Make sure to use different folder names for multiple USB devices Use a USB memory stick or multi card reader On Timer...

Page 124: ...ensor Try Now Automatically adjusts the brightness level of the TV according to the ambient light level to reduce power consumption If the Eco Sensor has adjusted the screen s brightness level you can...

Page 125: ...identifies Anynet HDMI CEC compatible external devices that are connected to the TV Using Anynet HDMI CEC Viewing Anynet HDMI CEC compliant devices After connecting external devices to the TV select...

Page 126: ...trol to control third party cable boxes Blu ray players and home theaters that do not support HDMI CEC For more information refer to Controlling External Devices with the TV Remote Using the Universal...

Page 127: ...il the update is complete The TV will turn off and on automatically after completing the software update All video and audio settings return to the default settings after a software update Updating th...

Page 128: ...a notification window appears on the screen If malicious code is detected If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code f...

Page 129: ...TV from hacking to minimize a leaks of private information Camera Permits the cameras connected to the TV to be used Microphone Permits the microphones connected to the TV to be used Auto Scan Makes t...

Page 130: ...oud to aid the visually impaired To activate this function set Voice Guide to On With Voice Guide on the TV provides voice guides for channel change volume change information on current and upcoming p...

Page 131: ...em Accessibility Learn Remote Control This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated you can press...

Page 132: ...Checking Notifications MENU 123 MENU System Notifications You can view the list of event messages generated by the TV Notifications appear on the screen when events such as an update release for an a...

Page 133: ...of the TV and the control stick on the back of the TV Showing Hiding the Samsung logo while booting MENU 123 MENU System General Boot Logo Try Now You can enable or disable the Samsung logo display t...

Page 134: ...V to the factory settings MENU 123 MENU Support Self Diagnosis Reset Try Now You can restore all TV settings excluding the Internet and network settings to the factory defaults 1 Select Reset The secu...

Page 135: ...pport offered by a Samsung Remote Support service technician who can do the following remotely Diagnose your TV Adjust the TV settings for you Reset your TV to its factory settings Install recommended...

Page 136: ...t from a Samsung call agent or the Samsung website To view the Open Source License press the button Requesting service MENU 123 MENU Support Request Support You can request a service when you encounte...

Page 137: ...your Samsung TV are correct but just a little too dark or bright try adjusting the following settings first Go to the Picture menu and adjust the Backlight Contrast Brightness Sharpness Color and Tint...

Page 138: ...picture distortions This is not an issue with the TV Mobile phones used close to the TV within 3 2 ft may cause noise in analog and digital channels The color is wrong or missing If you re using a Com...

Page 139: ...ternal device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to comput...

Page 140: ...batteries in the 3D glasses are discharged Turn off the 3D glasses when they are not in use If you leave the 3D glasses on the battery lifespan is shortened To test 3D picture quality you must be wear...

Page 141: ...modem router is on and connected to the Internet The software update over the Internet has failed Check the network connection status MENU 123 MENU Network Network Status If the TV is not connected t...

Page 142: ...sage Connecting to Anynet device or Disconnecting from Anynet device appears on the screen You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remo...

Page 143: ...this Some files can t be played This problem may occur with high bitrate files Most files can be played back but you might experience problems with high bitrate files I Want to Reset the TV Reset Pat...

Page 144: ...ect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The Mode Not Supported message appears The output resolution of the attached devi...

Page 145: ...a wall we recommend using cables with 90 degree connectors There are small particles on the TV s bezel This is part of the product s design and is not a defect The PIP menu is not available PIP functi...

Page 146: ...space on the USB storage device Recording will stop if the available storage space falls below 50MB while recording is in progress If the available storage space falls below 500MB while both the Sched...

Page 147: ...ng quality level If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum amount of time avai...

Page 148: ...rceive 3D effects to a lesser degree than other persons or may not perceive 3D effects at all Ensure you are within the working distance of the glasses when you view a 3D video The images may not be v...

Page 149: ...eye strain If you experience any eye strain stop viewing the 3D TV remove the 3D glasses and rest for awhile Do not use the 3D function or 3D glasses while walking or moving around Using the 3D funct...

Page 150: ...eaner to the glasses These chemicals may cause the glasses s exterior to discolor or crack or the labels or instructions to be removed Use only a soft cloth such as superfine fibers or cotton flannels...

Page 151: ...1920 x 1080i 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital channel Resolution Frequency Hz 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 Videos Photos Refer to Read Before Playing Photo Video...

Page 152: ...HD Color is set to Off Frame rate fps Color Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Color Depth Chroma Sampling...

Page 153: ...not be available if you do not give your expressed consent to the collection and use of personal information Certain features within S Recommendation require Internet access and may not be available...

Page 154: ...ng camera surveillance both in the workplace and elsewhere By using the TV camera users agree that it will not be used i in locations where cameras are generally prohibited such as bathrooms locker ro...

Page 155: ...sing voice commands instead of a mouse keyboard or remote control This feature is particularly useful for searching browsing the web and using applications You must agree to the following privacy noti...

Page 156: ...en 4 9 ft 1 5 m and 13 1 ft 4 m The actual recognition range may differ with the camera angle and other factors The appropriate ambient brightness is 50 to 500 lux A bathroom typically has 100 Lux a l...

Page 157: ...ations may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates may become unavailable Application...

Page 158: ...e There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently differs with the search conditions and the TV model T...

Page 159: ...power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognize some or all the de...

Page 160: ...sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV S...

Page 161: ...t Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports up to 10 Pro 5 1 channels WMA los...

Page 162: ...v AVI MKV DivX 3 11 4 5 6 3gp vro ASF MP4 MPEG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920x1080 WMA Dolby Digital...

Page 163: ...evel 4 1 does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All video codecs...

Page 164: ...9 Zoom Custom 4 3 HDMI 1080i 1080p 16 9 Zoom Custom 4 3 HDMI 3840 x 2160p 16 9 Zoom Custom HDMI 4096 x 2160p 16 9 Zoom Custom Installing an anti theft lock An anti theft lock is a physical device tha...

Page 165: ...d or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This pas...

Page 166: ...the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions IBM Resolution Dots x lines Display format Hori...

Page 167: ...00 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz...

Page 168: ...25 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 60 Hz 67 500 60 000 148 500 3840 x 2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250...

Page 169: ...not be available depending on the environment Lip sync errors may occur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When...

Page 170: ...ith the Symbol DTS Premium Sound 5 1 DTS Digital Surround DTS Express and DTS Neo2 5 are registered trademarks or trademarks of DTS Inc in the United States and or other countries DTS Inc All Rights R...

Page 171: ...otal of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Lines on Screen 480 480 ARC Audio Return Channel ARC lets the TV ou...

Page 172: ...ADSL modems that support DHCP also allow static IP addresses Bluetooth Bluetooth is a short distance wireless communication protocol allowing information exchange between connected Bluetooth compatib...

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