Samsung UN46ES8000 E-Manual Download | Manualshive

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Summary of Contents for UN46ES8000

Page 1: ...E MANUAL SUPPORT Thank you for purchasin9 this Samsuno oroquc_ To recewe more complete service please register your product at www samsung com register Vlodel Serial No ...

Page 2: ..._UPP RT button and then search a desired item by selecting a chapter Menu Support Seif Diagnosis Troubieshooting if the TV seems to have a problem first review this list of possible problems and solution Also review the Troubleshooting Section in the e Manual if none of the troubleshooting tips apply visit www samsung com support or call Samsung ...

Page 3: ...ether the corresponding menu turned on Menu _yst em Vote and Mo_ on Cont ro Voce Contro function can be affected recognition by unclear pronunciation voice level or surrounding noise For accurate voice recognition refer to the Standard Voice Command list at the Samsung web site www samsung com support Manuals Downloads ...

Page 4: ...gnized face Alternatively recognition rate of Mot or_ Col _t o may differ depending on the TV camera s angle or the operating speed Therefore we recommend to adjust an ambient brightness and TV camera s angle before using Mot o _ Co _ _ o if you have other questions visit www samsung com support or call Samsung customer Service at 1 800 SAMSUNG 1 800 726 7864 ...

Page 5: ...ng or dimming sporadically you may need to disable some of its energy efficient features such as the o Senso or the E ne_gy S_v ng feature Follow the steps below with your remote to turn these features off or on _F_ _ _ t N _Ycl _ bav NC I ...

Page 6: ...a __ G _ _ on the TV to make sure there are no device issues if the problem does not appear test make sure in the Picture Your connections are all consistent For example if you ve used the AV in jack on your TV make sure you have used the AV Out jack on your video source You have connected to your devices to ...

Page 7: ... Pb jack on the video source to the blue Pb jack on the TV the red Pr jack on the source to the red Pr jack on the TV 5cr n Br ghtness if you find that the colors on your Samsung TV are correct but just a little too dark or bright try adjusting the following settings in the Picture option in the Main menu ckght Ce Lght Contrast Br ghtness Sharpness Coot ...

Page 8: ... user Menu then try adjusting options mentioned above if you find that there is a blur or ghostlike appearance to the images on your television s screen you might be able to tJS correct the blurring using _ _ _ _ _ _ _ _ _ _ ___ ___ _ _ _ _ _ _o _ ...

Page 9: ...ur Eco friendly No Signal Power Off feature First make sure Sleep Timer is not accidentally set The Sleep Timer turns off the TV automatically after a certain period of time has passed Seep T me_ Syss _em _ Tree _ Seep Tme__ if the Sleep Timer is not activated you may have engaged the No Signal Power Off or Auto Power Off feature ...

Page 10: ... or remote and the light should blink about 5 times before the TV turns on if you find that you are having trouble powering on your Samsung television there are a number of things to check before making a call to the service department if you re sure your power cord remote ...

Page 11: ...e cable or satellite box is not outputting a signal To test the signal output of your cable or satellite box press the guide or info button on the cable or satellite box remote control if the screen displays the guide or info data the problem is caused by the box t and Assemb y if you have any trouble assembling the stand visit www samsung com spsn ...

Page 12: ...Cannot Fnd a Channe Re run Setup Go to System _ Setup or run Auto Program Go to Channe Auto Watch these troubleshooting on video at www samsung com spsn ...

Page 13: ...rly displaying the test image go to _uppo_yt _ef D _g_os s ctu_ye Test if the test image is properly displayed the poor picture may be caused by the source or signal The TV mage does not ook as good as t dd n the sto_e Store displays are all tuned to digital HD high definition channels ...

Page 14: ...ion picture quality Many HD channels are up scaled from SD Standard Definition contents Look for a channel that is broadcasting true HD content Cable Satellite subscribers Try HD channels from the channel line up Air Cable Antenna connection Try HD channels after performing an Auto Program Adjust the Cable Sat box video output ...

Page 15: ...ion of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies A weak or bad quality signal can cause picture distortion This is not a TV issue Mobile phones used close to the TV within 3 3 ft may cause noise in the picture on analog and digital channels ...

Page 16: ...cted to the correct jacks Incorrect or loose connections may cause color problems or a blank screen The coot s poo__or the p ct ure s not brght Adjust the P cture options in the TV menu go to P cture Mode Coot Br ghtness Sha ypness Adjust the Energy Savng option in the TV menu go to System Eco So ut on ...

Page 17: ... to P cture _ Reset P cture There s a dotted lne on 1 heedge of the sc_een if the P cture Sze it to 16 9 is set to Screen Ft change Change the cable satellite box resolution The p ctu_ _ e s back and whte if you are using an AV composite input connect the video cable yellow to the ...

Page 18: ...d sto_ ed o_ _de ayed ctu_ ef_ _eezeso_ _ if the TV is connected to a cable boxr try to reset the box Disconnect and then reconnect the AC cord and wait until the cable box reboots it may take up to 20 minutes Set the output resolution of the cable box to 1080i or 720p ...

Page 19: ...is operating properly Go to Support _ Sef _gnos s _ Sound _sO if the audio is OK the sound problem may be caused by the source or signal There s no sound or the sound s too ow at max mum voume Please check the volume of the device Cable Sat Box DVD Blu ray etc connected to your TV ...

Page 20: ...check the device s audio output option Ex You may need to change your cable box s audio option to HDM if you have the box connected to your TV using an HDM cable if you are using a DVI to HDMI cable a separate audio cable is required if your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by ...

Page 21: ...ng an napp _op _ ate nose Check cable connections Make sure a video cable is not connected to an audio input For antenna or cable connections check the signal information A low signal level may cause sound distortion Perform the Sound _st feature Suppo_yt Sef D agnos s Sound ss ...

Page 22: ...is connected Run Auto Prog_ sm to add available channels to the channel list Go to Channe Auto P_ og_ amthen select Cabe and make sure to select the correct Cable TV signal type There are 3 options STD HRC and RC Most cable systems use 3 TD Verify the antenna is positioned correctly ...

Page 23: ... Some channels may not have caption data Tk_ep cture s d storted macro hock error sine b ock _dots p The compression of video contents may cause picture distortion especially with fast moving pictures such as sports and action movies A weak signal can cause p This is not a TV problem icture distortion ...

Page 24: ... A Mode Hot Suppo_ ed message appeasers Set your PC s output resolution so a resolution supported by the TV it matches The vdeo s OK but the_ _es no audo if you are using an HDMI connection check the audio output setting on your PC ...

Page 25: ...rk Connection Troubleshooting Make sure the TV is connected to a wireless lP sharer router Run c o in e wo_K menu to confirm the connection if you have latest Software SW version SW upgrade will not proceed ...

Page 26: ...wth a Component Remove the left and right audio connections from the Set Top box If the buzzing stops this indicates that the Set Top box has a grounding issue Replace the Component video cables with an HDM connection The p cture wont dspay n ful screen HD channels will have black bars on either ...

Page 27: ...watch movies that have aspect ratios different from your TV Adjust the picture size options on your external device or the TV to full screen A Mode Not Suppo_ ed message appeasers Check the supported resolution of the TV and adjust the external device s output resolution accordingly Refer to the resolution settings on User manual ...

Page 28: ...enu if you have selected a source connected to the TV via HDM or Component The external device s Capt on function must also be activated The_ _es a pastc sme _ fl_om the TV This smell time is normal and will dissipate over The TV Sgna _nformat on Se f D agnos s menu ...

Page 29: ...s only available for digital channels the TV receives from an Antenna RF Coax connection f_e _c_ t_s_e_ de Remove the base stand from the TV and reassemble it _ _e menu is only available when you select the TV source ...

Page 30: ...very 30 minutes Change the settings from 3 t o_ e Demo mode to Home Use mode using the Setup procedure Select TV in the Sou_ ce using your remote and go to System You have nte_ m trent oss of audo o_ _ vdeo Check the cable connections and reconnect them Loss of audio or video can be caused by using ...

Page 31: ...o a wallr we recommend using cables with 90 degree connectors You see sma part c es when you ook c osely at _ heedge of _ hef_ _smeof _ heTV This is part of the product s design and is not a defect The PP menu s not ava lab e PIP functionality is only available when you are using an HDMlr or Component source ...

Page 32: ...r to the Setup Feature s makng humm ng nose Plasma TVs typically make a soft humming sound This is normal It s caused by the electrical charges that are used to create the images on the screen if the humming sound is loud you may have set the brightness on the TV too high Try setting the brightness lower ...

Page 33: ...talled wall mount can also create excessive noise mage Retent on Bu_n _n ssue To minimize the possibility of screen burn this unit is equipped with Pixei Shift screen burn reduction technology Pixel Shift lets you set the picture so it moves slightly up and down Vertical Line and side to side Horizontal Dot The regular slight movement of the picture reduces screen ...

Page 34: ...burn in ...

Page 35: ...sses are turned on The 3D Active Glasses may not work properly if there is any other 3D product or electronic devices turned on near the glasses or TV if there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses The 3D mages dont ook qut rght ...

Page 36: ... more the height of the screen We also recommend sitting with viewer s eyes on a level with the screen The batx_ r s n _ _he 3D g ass s don _ _ ast Turn off 3D glasses while not using them if you leave 3D glasses on battery lifespan is shortened ...

Page 37: ... Check if the device is an Anynet device The Anynet system supports Anynet devices only You can connect only one receiver home theater Check if the Anynet device power cord properly connected is Check the Anynet device s Video Audio HDM cable connections ...

Page 38: ...te control TV mode is in Check whether the remote control Anynet compatible is Anynet doesn t work in certain situations Searching channels operating Smart Hub or Setup etc if you have removed and then reconnected the HDM cable please make sure to search devices again or turn your TV off and on again ...

Page 39: ... the TV and check if the Anyl _et HDM _CEC is set to On y stem Anynet HDM _CEC Open the _os menu using your remote and then select Anynet HDM _CEC Then select a menu you want Select Ve TV in the Anynet menu Go to Sou_ cescreen using your remote and select a non Anynet device ...

Page 40: ...se the remote control when you are configuring Anynet or switching to a view mode Use the remote control after the TV has completed Anynet configuration or has finished switching to Anynet The Anynet devce does not pay You cannot use the play function when Setup is in progress ...

Page 41: ...ions Check whether or not the HDM cable properly connected is Check whether Anynet HDM _ _CEC _m Anynet HDM _ _CEC is set to Search Anynet devices again Anynet requires an HDMI connection Make sure the device is connected to your TV with an HDM cable Some HDM cables may not support Anynet ...

Page 42: ...cted please repeat the device scan The TV sound s not output through the r c iv r Connect the optical cable between TV and the receiver The ARC function enables digital output of sound using the FIDMI IN 2 ARC port and can only be operated when the TV is connected to an audio receiver that supports the ARC function ...

Page 43: ...AllShare Play Troubleshooting TBs f_e may not be p ayab e p_ope_ y This may appear because of high bit rate of content Content generally will play but could experience some playability issue ...

Page 44: ... Engsh How can _change the anguage The Application content language may be different from the application user interface language The ability to change the language depends on the service provider Some app c8 on se_w ces do not wo _ko Check with the service provider ...

Page 45: ...ation service provider information When a net wo_ kerr or occu_ s can ony use the sett ng menu if network connection doesn t work your service might be limited as all functions except the setting menu are needed to connect to the internet ...

Page 46: ... se_ _may be displayed differently with PC 2 The Web Browser a Java application is not compatible with 3 When attempted to download a file but the file could not be saved and an error message appeared 4 Access may be blocked to some websites or to web browsers operated by certain businesses ...

Page 47: ...ing a web page that allows only part and not the whole of the page to be scrolled may cause corrupted characters 8 ActiveX is not supported 9 Some options cannot be accessed in Tab mode To access such options switch to Pointer mode 10 Some text may appear corrupted because the number of supported fonts is limited ...

Page 48: ...1 2 The loading of a web page may delay or stop with some operating systems 13 Copy and Paste are not supported 14 When writing emails or posting messages some functions Such as changing the size or colors may not be supported 15 The number of bookmarks and logs that can be saved is limited 16 The maximum number of windows that ...

Page 49: ...peed depends on the network conditions 18 PiP will automatically be deactivated if a video is played in the browser Videos may not commence playback after PiP interruption and a possible refresh for the page may be required Ig The Web Browser can play MP3 audio files only 20 The function for importing or ...

Page 50: ...pe bookmarkfile 1 21 When you import or export the bookmark the folder tree is not included 22 if you import the bookmark file to a Computer from a TV the bookmark file will be saved in Samsung SmartTV Bookmark folder 23 if the time is not set in the menu System Tree Cock the history information may not be saved ...

Page 51: ...o or audio content may not play during Flash playback depending on the video audio codec supported 26 A sudden change in the picture brightness inside the video window may affect the brightness of the surrounding stationary picture 2 if you use QWf_RTY keyboard screen when you useWeb B_o se_ _with function the function turns off automatically ...

Page 52: ...except inputting a URL address ...

Page 53: ...n provided so that you can switch the channel and adjust the volume with just your fingertips while focusing on the TV screen In addition the built in touch pad removes the need for a mouse when you change the menu settings and search for something on the Internet ...

Page 54: ...0 Turns the TV on and off 0 A _ usts the Volume Changes channels ...

Page 55: ...e TV displays the command list You can speak using the microphone embedded in your remote For more detailed information about the Vote _ _ _ _ __ function see SMART Interaction in the e manual p_ M_F_o_ _ Displaysthe Number button screen You can select a number using the Touch Pad Brings up the Smart Hub applications ...

Page 56: ...easily press the _ button if you don t press any button within 30 seconds the Smart Touch Control is set to Sleep mode automatically To wake up the Smart Touch Control press the Touch Pad After you have run the Initial Setup on your TV you should connect your Smart Touch Control to your TV ...

Page 57: ...nnection icon appears at the bottom left of the screen and the Smart Touch Control is automatically connected to the TV if you want to perform the pairing process again press the reset button in the center of the back cover using a pin or the tip of an unbent paper clip The Smart Touch Control will be initialized ...

Page 58: ...e steps 1 Press the NUMBER_ button for 3 seconds The calibration starts 2 When done all the LEDs on the top of the Smart Touch Control blink twice simultaneously While calibrating don t touch the touch pad if the touch pad looses accuracy re calibrate the touch pad by repeating Steps 1 and 2 ...

Page 59: ...screen press the _ button at the bottom of the touch pad This list includes Menu Sou_x e CH Lst 3 Suppo_ and a number of other functions To display the color and playing control functions on the top of the screen press the button on the top of the touch pad To Move the Highlight ...

Page 60: ...and then slide it from one side to the other from top to bottom or bottom to top To move the Highlight continuously flick your finger across the touch pad from right to left left to right top to bottom or bottom to top To Select an item ...

Page 61: ...esstheTouch Pad 0 Open the H story screen Press the G button in the left of the Touch Pad Displays a list of recently used functions You can select a function again using the Touch Pad easily and quickly ...

Page 62: ...0 Op en the Ix_ _ _ _ _menu button in the right of the Touch Press the Pad Quickly select frequently used functions 0 Open the color playing control and exit buttons ...

Page 63: ... color exit and play control buttons at the top of the screen press the Q button at the top of the touch pad Close all menus shown on the screen Open the shortcut functions screen Pressthe _ buttonin thebottom center ...

Page 64: ...e Scroll mode if you press and hold the Touch Pad when _ _ _c_ _the Touch Pad switches us_n _ y _ _ _ to the Scroll mode in the Scroll mode slide your finger in the Touch Pad from one side to the other the highlight moves page units To return to the general mode of the ...

Page 65: ...umber through Smart Touch Contro While watching a broadcast press the NUMBER_ _ button on the Smart Touch Control The TV displays the number button screen Using the touch pad highlight a number and then press the touch pad The TV displays a list of channels that start with the number you selected ...

Page 66: ...d if you touch the touch pad immediately after the TV displays the list of memorized channels Select a channel by moving or flicking your finger up or down and then pressing the touch pad if you change a channel by entering the channel number that channel number is memorized and added to the f_cJt_e_Ct_ list automatically You can change the channels using a memorized channel list ...

Page 67: ...th your TV you can control connected external devices with your TV using the Smart Touch Control R B aste_j__ Parng 1 Turn the IR Blaster on and if the LED blinks connect the IR Blaster to the TV 2 Briefly point the IR Blaster toward the IR sensor of the TV and press the PARNG button at the bottom ...

Page 68: ...e connection process failed please turn off and on the IR Blaster try again from step 2 Precaut ons for Usng an R Baster S To use an IR Blaster the IR Blaster must be located nearby with external devices connected to the TV Note that it should be no obstacle between the external device s IR receiver and an IR Blaster ...

Page 69: ...etting up Un versa Remote Contro Lets you control a Set Top Box STB or a BD player or both connected to the TV using your Smart Touch Control After you connect the device to the TV the Smart Touch Control can control the navigation number and other keys needed to operate and control the device To connect the ex_ e__na devce to you___ ...

Page 70: ...r and Smart Touch Control and then press the touch pad m To reset IR Blaster and Smart Touch Control press the _ button on Smart Touch Control and then select _etUp Un versa Remote 3 Select Set up a devce to contro and then press the touch pad 4 Select an external device from the connected devices and then press the touch pad ...

Page 71: ...on and press Refiyesh Select Search brands and then press the Touch Pad A keyboard and an entry field appear Enter the first few letters of the brand name of your device using the Smart Touch Control and then select Done at the bottom of the keyboard in the list that appears below the entry field select the brand name of your device and then press the touch pad ...

Page 72: ...he touch pad A keyboard and an entry field appear Enter the first few letters and numbers of the model name of your device using the Smart Touch Control and then select Do_e at the bottom of the keyboard in the list that appears below the entry field select the model name of your device and then press the touch pad ID if the search for model name does not ...

Page 73: ...he touch pad Download the configuration data for the IR Blaster in the same way 9 When all the settings are complete select the Compete button and press the touch pad 7SWhen you use the BD home theater by using Universal Remote some buttons may not be supported In this case we recommend to use Al _yl _et HDM _ CEC function ...

Page 74: ...tup select the Recommended and press the touch pad 2 Select Down oad to download the recommended model code 3 Point the Smart Touch Control forward to the TV s IR sensor and press the touch pad to test if the device works 4 if the downloaded recommended model code does not work repeat the steps from step 3 ...

Page 75: ...TV and Set Top box using universal remote for viewing the Set Top box e g Volume button Adjust the TV volume Channel button Change the STB channels Watch Movie TV BD Player You can control the TV and BD player using universal remote for viewing the BD player ...

Page 76: ... e g Volume button Adjust the TV volume TOOLS button Open the BD players option menu TV You can only control the TV using universal remote ...

Page 77: ...Supported formats Subtitle and AIIShare Play file Subtitle MPEG 4 timed text ttxt SAMI smi SubRip srt SubViewer sub Micro DVD sub or txt ...

Page 78: ... SubStation Alpha ssa Advanced SubStation Alpha Powerdivx psb ass Xsub Container AVl SubStation Alpha Container MKV Advanced SubStation Alpha Container MKV SubRip ...

Page 79: ...Container MKV MPEG 4 timed text Container MP4 Supported image resolutions jpg JPG 15360 x 8640 prig PNG 1920 x 1080 bmp BMP 1920 x 1080 mpo MPO 15360 x 8640 ...

Page 80: ...m4a mpa MPEG4 AAC aac 3ga The Seek jump function is not flat FLAC FLAC supported Supports up to 2 channel ogg OGG Vorbis Supports up to 2 channel WMA 10 Pro supports up to 5 1 wma WMA WMA channel WMA Iossless audio is not supported ...

Page 81: ...X 3 11 4 x 5 x 6 1 MPEG4 SP ASP H 264 BP MP HP AVI MKV Motion JPEG ASF MP4 Window Media Video 3GP v9 VRO VOB PS TS 1920x 1080 MPEG2 MPEGI VP6 640 x 480 SVAF 6 30 3O AC3 LPCM ADMPCM IMA MS AAC HE AAC WMA DD MPEG MP3 DTS Core DRA MVC 1920x 1080 24 25 30 40 webm WebM VP8 6 30 8 Vorbis ...

Page 82: ... or the container Sound or video may not work if the contents have a standard bit rate frame rate above the compatible Frame sec listed in the table above if the Index Table is in error the Seek Jump function is not supported When you play video over a network connection the video may not be played smoothly ...

Page 83: ... 10Mbps Some USB digital camera devices may not be compatible with the player Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC 1 SP MP AP L4 and AVCHD are not supported For all Video codecs except MVC VP8 VP6 Below 1280 x 720 60 frame max Above 1280 x 720 30 frame max ...

Page 84: ...F Top Bottom and Side by Side Supports only BD MVC Spec WMA 10 Pro supports up to 5 1 channel WMA Iossless audio is not supported ReaiAudio 10 Iossless is not supported QCELP AMR NB WB are not supported if Vorbis is only in Webm container supports ...

Page 85: ...up to 2 channel ...

Page 86: ..._ o o Optional A Kensington Lock is a device you can use to physically fix your TV in place when using it in a public place You wrap the Kensington Lock s cable around a large immobile object and then attach the lock to the Kensington slot on the ...

Page 87: ...r Refer to the manual provided with the Kensington Lock for additional information on proper use The Kensington Lock is not supplied by Samsung Please find a f_ icon on the rear of the TV The Kensington slot is beside the _ icon o ock _ I Wrap the Kensington Lock cable around a large stationary object such as desk or ...

Page 88: ...on Lock cable 3 Insert the locking device into the Kensington slot on the product 4 Lock the lock These are general instructions For exact instructions see the User manual supplied with the locking device The locking device has to be purchased separately ID The location of the Kensington slot may ...

Page 89: ...be different depending on the TV model ...

Page 90: ...nformation and software tools to convert your files into DivX videos ABOUT DIVX VIDEO ON DEMAND This DivX Certified device must be registered in order to play purchased DivX Video on Demand VOD movies To obtain your registration code locate the DivX VOD section in your device setup menu Go to vod divx com for more information on how to complete your registration Covered by one or more of the follo...

Page 91: ...s Reserved I I 1 1 The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice In the case of using open source software Open Source Licenses are available on the product menu Open Source License Notice is written only English ...

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