The remote control does not work.
•
Check if the power indicator on the TV blinks when you press the remote's Power button. If it
does not, replace the remote control's batteries.
•
Make sure that the batteries are installed with their poles (+/–) in the correct direction.
•
Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5~1.8 m) away.
•
If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the
remote to the TV. (Please refer to the e-Manual.)
The cable or satellite box remote control doesn’t turn the TV on or off or
adjust the volume.
•
Program the cable or satellite box remote control to operate the TV. Refer to the cable or
satellite box user manual for the SAMSUNG TV code.
The TV settings are lost after 5 minutes.
•
The TV is in the
Store Demo
mode. Change the
Use Mode
in the
System
Menu to
Home Use
(
MENU
>
More
>
Support
>
Use Mode
>
Home Use
).
Intermittent Wi-Fi
•
Make sure the TV has a network connection (
MENU
>
More
>
Network
>
Network Status
).
• Make sure the Wi-Fi password is entered correctly.
•
Check the distance between the TV and the Modem/Router. The distance should not exceed
50 ft (15.2 m).
•
Reduce interference by turning off or not using wireless devices. Also, verify that there are no
obstacles between the TV and the Modem/Router.
(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces,
etc.)
Single story
Multi story
Wireless router
Wireless repeater
• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses
of your new Modem/Router and the TV.
English - 12
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2016-06-10 �� 8:56:55
