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Samsung UN40H5100AG, Service Manual, Page: 32 / 51

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Samsung UN40H5100AG Service Manual Download Page 32

Factory Menu Name

Data

Range

Remark

Key

LNA Status

0

0

FFT

0

0

Modulation

0

0

Code Rate

0

0

GI

0

0

Hier Modulation

0

0

Frequency Offset

0

0

Timing Offset

0

0

AGC

0

0

UCB

0

0

PLL Type

0

0

DEMOD Type

0

0

TPS Lock

0

0

RS Lock

0

0

SSI

0

0

SQI

0

0

Firmware Version

0

0

ISDB-T

FFT Size_1

0

0

Guard Interval_1

0

0

Freq.Offset_1

0

0

SNR_1

0

0

IF AGC_1

0

0

TMCC Lock_1

0

0

TS Packet_1

0

0

Master Lock_1

0

0

A_Modulation_1

0

0

A_Code Rate_1

0

0

A_Timer InterLeave_1

0

0

A_Segments Num_1

0

0

A_BER_1

0

0

B_Modulation_1

0

0

B_Code Rate_1

0

0

B_Timer InterLeave_1

0

0

B_Segments Num_1

0

0

B_BER_1

0

0

C_Modulation_1

0

0

4-14 

4. Troubleshooting

Summary of Contents for UN40H5100AG

Page 1: ...LED TV SERVICE Manual LED TV Contents 1 Precautions 2 Product specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram UN40H5100AG Chassis U8KB Model UN40H5100AG ...

Page 2: ...ations 2 6 2 3 Accessories 2 7 3 Disassembly and Reassembly 3 1 3 1 Disassembly and Reassembly 3 1 4 Troubleshooting 4 1 4 1 Troubleshooting 4 1 4 2 How to Check Fault Symptom 4 2 4 3 Factory Mode Adjustments 4 4 4 3 1 Detail Factory Option 4 4 4 3 2 Entering Factory Mode 4 5 4 3 3 Factory Data 4 6 4 4 White Balance 4 21 4 4 1 Calibration 4 21 4 4 2 Service Adjustment 4 21 4 4 3 Adjustment 4 23 4 ...

Page 3: ...anual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2014 Samsung Electronics Co Ltd All rights reserved Printed in Korea ...

Page 4: ...s adjustment and 2 compartment covers or shields isolation resistorcapacitor networks mechanical insulators etc Leakage Current Hot Check 3 DEVICE UNDER TEST READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE CURRENT TESTER TEST ALL EXPOSED METAL SURFACES 2 WIRE CORD ALSO TEST WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQUIRED EARTH GROUND WARNING Do not use an isolation transformer during this test Use ...

Page 5: ...ed by replacing them with components rated for higher voltage wattage etc Parts that have special safety characteristics are identified by on schematics and parts lists A substitute replacement that does not have the same safety characteristics as the recommended replacement part might create shock fire and or other hazards Product safety is under review continuously and new instructions are issue...

Page 6: ... used 2 The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position After servicing always check that the screws components and wiring have been correctly reinstalled Make sure that 3 the area around the serviced part has not been damaged Check the insulation between the blades of the AC plug and accessible conduc...

Page 7: ...s sufficient to damage ESDs 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate 5 electrical charges sufficient to damage ESDs Do not remove a replacement ESD from its protective package until you are ready to install it Most replacement ESDs 6 are packaged with le...

Page 8: ...antenna far away from any high voltage cables and install it firmly Contact with the highvoltage cable or the 6 antenna falling over may cause fire or electric shock When installing the product leave enough space 0 4m between the product and the wall for ventilation purposes 7 A rise in temperature within the product may cause fire If an equipment is provided with a replaceable battery and if repl...

Page 9: ...ormation Model UN40H5100AG Front View W D W Width H High D Depth H Detail View Front Color Black Panel Dimensions W x H x D 40H51 Set with Stand 905 2 x 561 8 x 169 0 mm Set without Stand 905 2 x 525 4 x 91 1 mm Weight 40H51 Set with Stand 6 9 kg Set without Stand 6 4 kg ...

Page 10: ...rast Ratio Mega DCR Micro Dimming N A Precision Black Local Dimming N A Wide Color Enhancer Plus Yes Wide Color Gamut N A Color Accuracy No Auto Depth Enhancer N A Film Mode Yes Natural Mode Support N A Audio Dolby MS10 MS110 Dolby Digital Plus Dolby Pulse DTS Studio Sound DNSe DTS Studio Sound DTS Premium Sound DTS Premium Sound 5 1 DTS Premium Sound 5 1 3D Sound No Auto Volume Leveler Yes Sound ...

Page 11: ... Component Y Ethernet LAN N A Headphone No Audio Out Mini Jack No Digital Audio Out Optical 1 PC In D sub N A PC DVI Audio In Mini Jack N A RF In Terrestrial Cable input Satellite input 1 Ex Link RS 232C No IR Out N A CI Slot No Scart No MHL 3 N A MHL N A Dongle Ready 3G LTE No Wireless LAN Adapter Support No Wireless LAN Built in No Anynet HDMI CEC N A Design Design High Glossy Bezel Type NNB 12m...

Page 12: ...f Timer Yes Sleep Timer Yes BD Wise Plus N A Caption Subtitle Yes ConnectShare USB 2 0 Movie AC DC TV N A Screen Capture No Sound Capture No Embeded POP Yes EPG Yes Game Mode Yes OSD Language Local Language Picture In Picture Yes USB HID Support No Smart Evolution Support No Teletext TTXT No Time Shift N A Analog Clean View No Triple Protector N A GUI Golden Bridge Lite Eco Feature Eco Sensor Yes ...

Page 13: ...Accessory 3D Active Glasses Included N A Remote Controller Model TM1240A Batteries for Remote Control Yes Samsung Smart Touch Control Included No Mini Wall Mount Supported Yes Vesa Wall Mount Supported Yes User Manual Yes E Manual Yes Power Cable Yes ...

Page 14: ...on Screen Size Diagonal 40 inches LCD Panel FHD 60 Hz Display Colors 16 7 M color Display Resolution 1 920 x 1 080 Input Signal Analog 0 7 Vp p 5 positive at 75Ω internally terminated Input Sync Signal H V Separate TTL P or N AC Power Voltage Frequency AC100 240V 50 60Hz Sound Output 20 W 10 W X 2 ...

Page 15: ...tents can be purchased separately The part code for some accessories may differ depending on your region Product Code No Product Code No Remote Control AA59 00720A User Manual BN68 06547H Batteries AAA x 2 4301 000121 Warranty Card Not available in some locations 6801 001157 Power Cord 3903 000851 Image Product Code No Holder Wire Stand BN61 08370A ...

Page 16: ... when handling these components 3 1 Disassembly and Reassembly CAUTION Disconnect the LED TV from the power source before disassembly 1 Follow these directions carefully never use metal instruments to pry apart the cabinet 2 If there is no additional coment it is same for all inches 3 Description Picture Description Screws 1 Place TV face down on cushioned table 2 Remove 4 screws from the stand To...

Page 17: ...sembly and Reassemble Description Picture Description Screws 4 Remove the screws of rear cover 6003 001782 5 Remove the rear cover 6 Remove the screws 6003 001188 6001 003016 7 Remove the speakers and power cables ...

Page 18: ...assembly and Reassemble Description Picture Description Screws 8 Remove the LVDS Cable and Panel Drive Cable 9 Completed disassembly NOTE Reassembly procedures are in the reverse order of disassembly procedures ...

Page 19: ...es are connected according to the connection diagram Check the power input to the Main Board 2 Power Ass y LVDS Cable Speaker Power Cable Main Ass y Main Board Assy CN202 9 A13V 10 UNDER_DRIVER 7 A13V 8 PWM_DIM 5 A13V 6 SW_POWER_TO _SMPS 3 A13V 4 GND 1 GND 2 GND Check the power in output between SMPS Main Board Main Board Panel IP Panel 3 4 Troubleshooting 4 1 Troubleshooting 4 1 4 Troubleshooting...

Page 20: ... Main IC NT14L did not control the SW_Power Measure Change the Main Assy Yes Check Power of main IC B1 15V appear at BD917 Check Power of DDR IC B1 5V appear at BD911 No Cause There is problem at DCDC IC201 LDO IC204 Measure Change the Main Assy Yes Check Power of LVDS 13V appear at TP PANEL_VCC 0V to 13V TP PANEL_VCC No Cause There is proble at FET Q202_ NFRC or Main IC NT14L did not control the ...

Page 21: ...Location of Parts Main Board_Front B A C Detail A CN202 6 CN202 3 BD210 B BD917 B1 15V C BD911 B1 5V 4 3 4 Troubleshooting ...

Page 22: ...R Model Name 40 Panel Vendor INX Code BN95 01875A Spec CY HH040BGNV1V SMPS Vendor SEM Code BN44 00754A Spec L40G0B_ESM MAIN ASSY Chassis Ass y BN91 13583J PBA Ass y code BN94 07924T Byte Item 0 Factory Reset 1 Type 40D6AF0S 2 Basic Model H5100 3 SVC Model 5100 4 Local Set PAR_DTV 5 Tuner DVB T ISDB T 6 Ch Table NONE 4 3 Factory Mode Adjustments 4 4 4 Troubleshooting ...

Page 23: ...ial SERVICE MODE DISPLAY State Option Control Debug SVC ADC WB Advanced T NMEGAUSAC xxxx x T NT14LAUSS xxxx E Manual NLISDBBRH xxxx EDID SUCCESS CALIB AV COMP PC HDMI Option 40D6AF0S BRA_DTV 4200 NONE DTP SDAL NT14L xxxx RFS NT14L xxxx K 20xx xx xx KERNEL xxxx xxxx Onboot xxxx TCON Version NSP DTVTD xxxx Model UN40H5100 Factory Data Ver xxx EERC Version xxx NSP BP HAL xxxx NSP AP CNC xxxx NSP AP M...

Page 24: ...0 4200 TUNER S TC Not Detected S_TC S T2C S_TCS2 S_ T2CS2 Ch Table NONE MRT Option Front Color U S C MEGA Lvds Format JEIDA Language_Arabic S_AMERICA Region PnP Language ENG_US WIFI REGION D A Z AA AB OTN Support OFF ON OFF MediaPlay DLNA TTX OFF ON OFF China HD OFF ON OFF NT Conversion OFF ON OFF Num of DTV 1 0 2 Num of AV 1 0 3 Num of COMP 1 0 3 Num of HDMI 2 0 4 Num of SCART 0 0 2 Num of USB Po...

Page 25: ... POP Default ON ON OFF CAMERA Support OFF ON OFF NETWORK Support Not Support Not Support Cable Ext Wifi Int Wifi ExtOnly Wifi Error EcoSensor Support ON ON OFF 3D Support OFF ON OFF BT Support OFF ON OFF BT ADDRESS Not Support Not Support HP LINE NONE Headphone LineOut NONE Capture Recording Support OFF ON OFF JAVA Date Serivce Support OFF ON OFF Engineer option Type Of PANEL KEY Horizontal Horizo...

Page 26: ...H TYPE BACD V_EDID TYPE LCD_HD LCD_FHD LCD_HD V_ATV CVBS_PORT_2 V_AV1 AV_COMP_G1 V_AV2 CVBS_PORT_3 V_COMP1 ADC_PORT_1 V_COMP2 None V_PC ADC_PORT_0 V_SCART1_CVBS CVBS_PORT_3 V_SCART1_RGB ADC_PORT_2 V_SCART2_CVBS None V_SCART2_RGB None A_ATV SIF A_DTV DECODER A_AV1 AUIN1 A_AV2 AUIN0 A_COMP1 AUIN1 A_COMP2 None A_PC AUIN0 A_SCART1 AUIN0 A_SCART2 None A_DVI None A_HDMI None A_Media DECODER USING_PSI_UP...

Page 27: ...00 Fast Boot in Production ON ON OFF USB Serial OFF ON OFF Eeprom Reset EER Reset 0 NVR All Clear OFF ON OFF ECO IC TYPE MC8121 NONE CT802FN NLS1106 MC8121 MC8121_REV Info Link Server Type operating operating development developing Info Link Country None TTX Group UserOSD WestEurope EastEurope Russian Greek Turkey Arabic Farsian Arab Hbrw UserOSD Visual Test MediaPlay DB OPTION_SWU OTN Server Type...

Page 28: ...upport OFF ON OFF Num of IPTV CIP 0 0 1 Num of CI 1 0 1 Num of DECODER 0 0 1 T CON Device BOARD CONTROL OFF ON OFF RM Server Type Operating operating development RTS Mode 0 0 1 PSA FKP Download1 FKP Download2 LMK threshold 0 Low threshold 0 High threshold 0 CSB ON ON OFF CLB ON ON OFF EEPG Enable OFF ON OFF FAnet Thread 2 PDP Option HOTEL Option Hospitality Mode OFF ON OFF Power On Menu OSD Music ...

Page 29: ...ND High Devi OFF ON OFF Carrier_Mute OFF ON OFF Speaker Delay Normal 0 Wiselink Delay Menu 0 Pilot Level High Thld 0x1Fh Pilot Level Low Thld 0x1Dh Pilot_Phase_diff_on_THR OFF ON OFF FM Prescale 0x17h AM Prescale 0x1Ah NICAM Prescale 0x1Dh Amp Model NTP7414 Amp Volume 0xc5h Amp Scale 0x9ah Amp Check Sum 0x1F7E5EC2 SubWoofer Support 0 0 7 Woofer Type 0 0 7 Woofer Volume 0xcbh Woofer Scale 0x8ah Woo...

Page 30: ... Tuning Parm 4 TruBass CheckSum 0 Mic Scale 0 India Sound OFF ON OFF Wall Filter Type 0 SAP High Thld 9 SAP Low Thld 7 Bottom Checksum 0 Bottom Local CHeckSum 0 DEBUG Factory Menu Name Data Range Remark Key Spread spectrum LVDS Spread ON ON OFF LVDS Period 40K 20K 30K 40K LVDS Amplitude 1 0 0 0 0 5 1 0 1 5 2 0 2 5 3 0 DDR Spread ON ON OFF DDR Period 20K 20K 30K 40K DDR Amplitude 1 0 0 0 5 1 0 1 5 ...

Page 31: ...MICOM POWER OFF 0 0 1 RF Mute Time 6ms 0ms 10ms CI 1 3 0 0 1 FRC FRC FDISPLAY ON OFF OFF ON OFF PC Mode ON OFF OFF ON OFF Home Panel FRC OFF ON OFF Tuner Margin 0 0 1 MPEG Margin 1000 H 264 Margin 8 CAM Wait Time 0 TS Clock delay 0 TCON_TEMP READ 0 00 TEMP LAST 60 00 DCC VERSION 0x0 DCC CHK SEL 0 DCC CHECK LOCAL 0x0 DCC CHECK TOTAL 0x0 MultiACC Checksum 0 IIC Bus Stop OFF Tuner Status DVB SNR 0 0 ...

Page 32: ... RS Lock 0 0 SSI 0 0 SQI 0 0 Firmware Version 0 0 ISDB T FFT Size_1 0 0 Guard Interval_1 0 0 Freq Offset_1 0 0 SNR_1 0 0 IF AGC_1 0 0 TMCC Lock_1 0 0 TS Packet_1 0 0 Master Lock_1 0 0 A_Modulation_1 0 0 A_Code Rate_1 0 0 A_Timer InterLeave_1 0 0 A_Segments Num_1 0 0 A_BER_1 0 0 B_Modulation_1 0 0 B_Code Rate_1 0 0 B_Timer InterLeave_1 0 0 B_Segments Num_1 0 0 B_BER_1 0 0 C_Modulation_1 0 0 4 14 4 ...

Page 33: ... Post Test Pattern 0 SOC TCON Test Pattern 0 0 1 SOC TCON Pattern Level 0 0 1 SOC TCON FRC Pattern 0 0 1 HDMI WB Pattern 0 0 1 HDMI Pattern Sel 0 0 1 Panel Display Time 4Hr SVC Info 0 Delete S N Failure Failure Success Upgrade T CON Usb Download Failure Failure Success T CON CheckSum N A Logic Usb D L SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING ON ON OFF Function Upgrade Failure Failure Succe...

Page 34: ... MICOM Log View 0 Delete Log Debug Log Down Self Diagnosis Loop Back LAN Test AV Audio Test Failure Failure Success DVIN Audio Test Failure Failure Success CVBS Test Failure Failure Success COMP Test Failure Failure Success USB HUB Test HDMI Test NG NG NG NG SCART Audio Test Failure Failure Success SCART CVBS Test Failure Failure Success SCART RGB Test Failure Failure Success PC Audio Test Failure...

Page 35: ...DTV CH Inspection Satellite CH Inspection PDP Discharge Voltage IREPF Stopped Stopped running OPTION_HDMI DVI HDMI SOUND Auto Auto DVI HDMI HOT PLUG Disable Disable Enable HOT PLUG SWITCHING Boot Boot Source HOT PLUG DURATION 200ms CLK TERM DURATION 200ms HDMI FLT CNT SIG 100ms HDMI FLT CNT LOS 100ms UNSTABLE BAN CNT 3500ms HDMI ROBIN 1 0 1 HDMI Callback 0 0 1 HDMI CTS Thld 8 0 15 HDMI CTS Cnt1 1 ...

Page 36: ..._Copy CAL Data Restore_Copy Expert N D ADJ Source ATV IF AGC SPEED 0 0 16 Reset EEPROM_Reset Factory_Reset Auto Power MEMORY MEMORY ALWAYS ON ALWAYS OFF ADC WB Factory Menu Name Data Range Remark Key ADC AV Calibration Comp Calibraion PC Calibration HDMI Calibration ADC Result 1st_Y_GH 128 1st_Y_GL 128 1st_Cb_BH 0 1st_Cb_BL 0 1st_Cr_RH 0 1st_Cr_RL 0 2nd_R_L 133 2nd_G_L 133 2nd_B_L 133 4 18 4 Troub...

Page 37: ...et 128 WB_W2_B_Offset 128 WB_W2_R_Gain 159 WB_W2_B_Gain 66 WB_N_R_Offset 128 WB_N_B_Offset 128 WB_N_R_Gain 151 WB_N_B_Gain 112 MGA MAG On Off OFF R1_Gain 512 G1_Gain 512 B1_Gain 512 R2_Gain 512 G2_Gain 512 B2_Gain 512 R3_Gain 512 G3_Gain 512 B3_Gain 512 R4_Gain 512 G4_Gain 512 B4_Gain 512 R5_Gain 512 G5_Gain 512 B5_Gain 512 R6_Gain 512 G6_Gain 512 4 19 4 Troubleshooting ...

Page 38: ...ame Data Range Remark Key B6_Gain 512 R7_Gain 512 G7_Gain 512 B7_Gain 512 R8_Gain 512 G8_Gain 512 B8_Gain 512 R9_Gain 512 G9_Gain 512 B9_Gain 512 R10_Gain 512 G10_Gain 512 B10_Gain 512 Advanced 4 20 4 Troubleshooting ...

Page 39: ... Specification Source Setting Mode Pattern Use Equipment HDMI 1280 x 720 60 Hz Pattern 24 Chess Pattern CA210 Master MSPG925 Generator Chess Pattern Use other equipment only after comparing the result with that of the Master equipment Input mode Calibration Pattern CVBS IN Model_ 1 Perform in NTSC B W Pattern 24 Lattice Component IN Model_ 6 Perform in 720p B W Pattern 24 Lattice PC Analog IN Mode...

Page 40: ...h level menu 7 You can see the change of the Comp Calibration status from Failure to Success 8 Method of Color Calibration PC Apply the VESA XGA Lattice N0 21 pattern signal to the PC IN port 1 Press the Source key to switch to PC mode 2 Enter Service mode 3 Select the ADC menu 4 Select the PC Calibration menu 5 In PC Calibration Off status press the key to perform Calibration 6 When Calibration i...

Page 41: ... Mode 1 Select 2 SVC Menu Select 3 ADC WB menu Select 4 WB menu Option Control Debug SVC ADC WB Advanced White Balance Low light Sub Bright R offset G offset B offset High light Sub Contrast R gain G gain B gain 4 23 4 Troubleshooting ...

Page 42: ...ion The software already installed in the TV Software is represented as Year Month Day_Version 4 5 1 How to Check the Software Version Use the Main Menu Click the MENU key in remote controller 1 Select Support menu 2 Locate the menu cursor Software Upgrade menu 3 Click the INFO key 4 Check the Main SW and Micom version 4 24 4 Troubleshooting ...

Page 43: ... Option 40A6AF0V EU_UK 5000 NONE DTP SDAL NT14L MAIN xxxx xxxx RFS NT14L xxxx K 20xx xx xx KERNEL xxxx xxxx Onboot xxxx TCON Version NSP DTVTD xxxx Model UE40H5000 Wireless MAC CIP FAIL Factory Data Ver xxx EERC Version xxx NSP BP HAL xxxx NSP AP CNC xxxx NSP AP MM xxxx NSP BP MW xxxx NSP BP APP xxxx NSP PNG xx xxxx Date of purchase 4 25 4 Troubleshooting ...

Page 44: ...ete the new version will have a higher number than the older version When software is upgraded video and audio settings you have made will return to their default factory settings We recommend you write down your settings before beginning firmware update After update is completed restore your previous settings Main Software Upgrade Store the sw program named T NT14LDEUC in USB memory stick 1 Conne...

Page 45: ...Click the ENTER key 5 Click the ENTER key 6 Wait for upgrade complete Check the Software Version 4 27 4 Troubleshooting ...

Page 46: ...4 6 Rear Cover Dimension UN40H5100A 244 6 189 1 221 6 160 7 578 2 4 28 4 Troubleshooting ...

Page 47: ...5 1 5 Wiring Diagram 5 Wiring Diagram 5 1 Wiring Diagram Main Board IP Board PANEL Speaker CNL802 CNM803 Speaker FUNCTION IR CN1 CN202 0 CN302 0 A 0 A T CON 0 0 0 ...

Page 48: ...DA 23 EVEN_TX2 9 PANEL_I2C_EN 24 EVEN_TX1 10 BT_SYNC 25 EVEN_TX1 11 UPDATE_CHK 26 EVEN_TX0 12 TCON_SCL 27 EVEN_TX0 13 GND 28 GND 14 EVEN_TX4 29 ODD_TX4 15 EVEN_TX4 30 ODD_TX4 1 CN1201_FHD to Panel 31 ODD_TX3 42 ODD_TX0 32 ODD_TX3 43 GND 33 GND 44 GND 34 ODD_TXCLK 45 GND 35 ODD_TXCLK 46 FRC_PWM4 36 GND 47 PANEL_13V_PW 37 ODD_TX2 48 PANEL_13V_PW 38 ODD_TX2 49 PANEL_13V_PW 39 ODD_TX1 50 PANEL_13V_PW ...

Page 49: ...2 14 COMP1_SR_IN 7 GND 15 TEST_SR 8 COMP2_PR 6 CN501_H1 HDMI1 1 HDMI1_RX2 11 GND 2 GND 12 HDMI1_RXCLK 3 HDMI1_RX2 13 CEC 4 HDMI1_RX1 14 NC 5 GND 15 HDMI1_SCL_DDC 6 HDMI1_RX1 16 HDMI1_SDA_DDC 7 HDMI1_RX0 17 GND 8 GND 18 HDMI1_5V 9 HDMI1_RX0 19 HDMI1_HOT_PLUG 10 HDMI1_RXCLK 7 CN502_H2 HDMI2 1 HDMI2_RX2 11 GND 2 GND 12 HDMI2_RXCLK 3 HDMI2_RX2 13 CEC 4 HDMI2_RX1 14 ARC2_SIGLE 5 GND 15 HDMI2_SCL_DDC 6 ...

Page 50: ...4 5 Wiring Diagram Connector Function CN202 CNM803 Supply main power and dimming signal from IP board to Main Board CN1201 T CON The LVDS signal transfered from Main Board to Panel 5 3 Connector Functions ...

Page 51: ...5 5 5 Wiring Diagram 5 4 Cables Use Use Function Cable Power Harness PD Main Code No 40 BN39 01916A BN39 01885W Image Use Use LVDS CABLE Main panel Code No 40 BN96 33236N Image ...

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