
224 "Weak or No Signal" displayed in TV mode or cannot find
224 The TV is not receiving all channels.
225 The subtitles are not provided on a digital channel.
225 Broadcasting is deactivated.
External Device Connectivity Issues
226 The "Mode Not Supported" message appears.
226 The video is OK but there is no audio.
226 I want to connect to a PC and mobile device via screen
227 No screen appears when connecting the TV to an external
227 I want to connect to a Bluetooth speaker.
227 The PC screen does not appear or it flickers.
228 Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
228 Wired network connection failed.
228 Connected to a local network, but not to the Internet.
229 does not work. The connected device is not
229 I want to start . I also want the connected devices to
turn on when the TV is turned on.
230 I want to exit . It is inconvenient to turn on other
230 The message "Connecting to device..." or
"Disconnecting from device" appears on the screen.
231 The remote control does not work.
231 External devices cannot be operated with the TV remote
232 The Timeshift or recording function cannot be used.
232 Cannot record videos received from an external device or
232 The "Format Device" message appears when the Timeshift
or recording function is used.
232 The recorded files on the TV are not played back on a PC.
233 I cannot find the app I want.
233 I launched an app, but it's in a different language. How can I
233 The app does not work properly. Its image quality is poor.
233 The Smart Hub Home Screen keeps appearing whenever you
234 Some files are interrupted during playback.
234 Some files can't be played.
235 The voice commands do not work well.
235 Bixby/Alexa answers although I did not call it.
236 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
236 Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
237 During voice recognition, the heavy load message appears
and the function does not work.
237 I want to see weather information of the desired area.
238 The TV smells like plastic.
238 The settings are lost after 5 minutes or every time the TV is
239 The TV is tilted to the side.
239 The stand is wobbly or crooked.
239 I want to know how to attach and remove the TV stand.