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Samsung UE49KS9000T, Service Manual

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Samsung UE49KS9000T Service Manual Download Page 55

Factory Mode 

 

„

£

 Control 

£

 EDID

Remove ALL 

1. 

HDMI

 connections.

Factory Mode → Control → 

2. 

EDID

. (→ 

Enter

 Key)

Option

Control

Debug

SVC

ADC/WB

Advanced

EDID

Sub Option

Hotel Option

Shop Option

Asia Option

Sound

Select EDID/OFF to ON. (→ 

3. 

Right Arrow

 Key)

EDID ON/OFF

ON

Select EDID WRITE ALL. (→ 

4. 

Enter 

Key)

EDID WRITE ALL

Success

Wait to Success. (→ 

5. 

Right Arrow

 Key)

EDID WRITE ALL

Wait

Confirm EDID WRITE ALL Success. (→ 

6. 

Menu

 Key)  

EDID WRITE ALL

Success

4-19

4. Troubleshooting

Summary of Contents for UE49KS9000T

Page 1: ... TV SERVICE Manual SUHD TV Contents 1 Precautions 2 Product specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram UE KS9000T Chassis UWQ60 Model UE49KS9000T UE55KS9000T UE65KS9000T ...

Page 2: ... Hub 2 11 2 4 2 Picture 2 14 2 4 3 Smart Things 2 15 2 4 4 Viewing the Panel 2 16 2 4 5 The Samsung Smart Control 2 19 2 4 6 Using Voice Interaction 2 20 2 4 7 Supported Resolutions for UHD Input Signals 2 21 2 4 8 Supported Formats 2 22 3 Disassembly and Reassembly 3 1 3 1 Disassembly and Reassembly 3 1 4 Troubleshooting 4 1 4 1 Previous Check 4 1 4 2 How to Check Fault Symptom 4 2 4 2 1 Power 4 ...

Page 3: ...00TXZF FA01 ANNEX 1 1 1 Exploded View ANNEX 1 1 1 1 Parts List ANNEX 1 1 2 ONE CONNECT Exploded View ANNEX 2 1 2 1 Parts List ANNEX 2 2 1 Electrical Parts List ANNEX 3 ANNEX Exploded View Part List UE65KS9000TXZF AA01 ANNEX 1 1 1 Exploded View ANNEX 1 1 1 1 Parts List ANNEX 1 1 2 ONE CONNECT Exploded View ANNEX 2 1 2 1 Parts List ANNEX 2 2 1 Electrical Parts List ANNEX 3 ...

Page 4: ...obs insulating materials cabinet backs adjustment and 2 compartment covers or shields isolation resistorcapacitor networks mechanical insulators etc Leakage Current Hot Check 3 DEVICE UNDER TEST READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE CURRENT TESTER TEST ALL EXPOSED METAL SURFACES 2 WIRE CORD ALSO TEST WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQUIRED EARTH GROUND WARNING Do not use an isolat...

Page 5: ...ed by replacing them with components rated for higher voltage wattage etc Parts that have special safety characteristics are identified by on schematics and parts lists A substitute replacement that does not have the same safety characteristics as the recommended replacement part might create shock fire and or other hazards Product safety is under review continuously and new instructions are issue...

Page 6: ... used 2 The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position After servicing always check that the screws components and wiring have been correctly reinstalled Make sure that 3 the area around the serviced part has not been damaged Check the insulation between the blades of the AC plug and accessible conduc...

Page 7: ...s sufficient to damage ESDs 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate 5 electrical charges sufficient to damage ESDs Do not remove a replacement ESD from its protective package until you are ready to install it Most replacement ESDs 6 are packaged with le...

Page 8: ...antenna far away from any high voltage cables and install it firmly Contact with the highvoltage cable or the 6 antenna falling over may cause fire or electric shock When installing the product leave enough space 0 4m between the product and the wall for ventilation purposes 7 A rise in temperature within the product may cause fire If an equipment is provided with a replaceable battery and if repl...

Page 9: ...thout Stand 1089 x 636 8 x 99 mm With Stand 1089 x 717 5 x 354 2 mm 55 Without Stand 1226 x 713 2 x 93 3 mm With Stand 1226 x 800 x 376 mm 65 Without Stand 1443 4 x 835 8 x 109 1 mm With Stand 1443 4 x 928 7 x 404 6 mm Weight 49 Without Stand 15 kg With Stand 17 1 kg 55 Without Stand 17 9 kg With Stand 20 kg 65 Without Stand 26 5 kg With Stand 28 8 kg Internal Memory 8GB DDR LPDDR4 8GB x 3 1 25GHz...

Page 10: ...isplay Resolution 3840 x 2160 Input Signal Analog 0 7 Vp p 5 positive at 75Ω internally terminated Input Sync Signal H V Separate TTL P or N Maximum Pixel Clock Rate 76 5MHz x 4 Typ 74 25MHz x 4 AC Power Voltage Frequency AC220 240V 50 60Hz Environmental Considerations Operating Temperature 50 F 104 F 10 C 40 C Operating Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Storage...

Page 11: ...e Supreme Motion PQI Picture Quality Index 2400 HDR High Dynamic Range HDR 1000 Dynamic Contrast Ratio Mega Contrast Micro Dimming Supreme UHD Dimming Precision Black Local Dimming Precision Black Quantum Dot Color Yes Active Crystal Color N A Wide Color Enhancer Plus N A PurColor N A Auto Depth Enhancer Yes Contrast Enhancer N A Auto Motion Plus Yes Film Mode Yes Peak Illuminator Peak Illuminator...

Page 12: ...ings Support N A IoT Client Application N A Tuner Broadcasting Digital Broadcasting DVB T2CS2X2 Analog Tuner Yes 2 Tuner Yes CI Common Interface CI 1 3 Data Broadcasting HbbTV 1 5 FR ES EE HbbTV1 0 CZ SK PT DE AT SZ PL BE NL LU Connectivity HDMI 4 USB 3 Component In Y Pb Pr N A Composite In AV N A Ethernet LAN 1 Headphone N A Audio Out Mini Jack N A Digital Audio Out Optical 1 RF In Terrestrial Ca...

Page 13: ... DE IT ES NL BE L U SE FI NO DK PL PT AT CH Enlarge High contrast Digital Clean View Yes One Connect Jack Yes Auto Channel Search Yes Auto Power Off Yes BD Wise Plus N A Caption Subtitle Yes Channel List USB Clone Yes Connect Share HDD Yes ConnectShare USB 2 0 Yes Embeded POP Yes EPG Yes Extended PVR Yes Game Mode Yes OSD Language 27 European Languages Picture In Picture Yes BT HID Built in Yes US...

Page 14: ...000 Dynamic Contrast Ratio Mega Contrast Micro Dimming Supreme UHD Dimming Precision Black Local Dimming Precision Black Quantum Dot Color Yes Active Crystal Color N A Wide Color Enhancer Plus N A PurColor N A Auto Depth Enhancer Yes Contrast Enhancer N A Auto Motion Plus Yes Film Mode Yes Peak Illuminator Peak Illuminator Pro Audio Dolby Digital Plus Yes DTS Codec Yes Sound Output RMS 60W Speaker...

Page 15: ...adcasting Digital Broadcasting DVB T2CS2X2 Analog Tuner Yes 2 Tuner Yes CI Common Interface CI 1 3 Data Broadcasting HbbTV 1 5 FR ES EE HbbTV1 0 CZ SK PT DE AT SZ PL BE NL LU Connectivity HDMI 4 USB 3 Component In Y Pb Pr N A Composite In AV N A Ethernet LAN 1 Headphone N A Audio Out Mini Jack N A Digital Audio Out Optical 1 RF In Terrestrial Cable input Satellite input 1 1 Common Use for Terrestr...

Page 16: ...T AT CH Enlarge High contrast Digital Clean View Yes One Connect Jack Yes Auto Channel Search Yes Auto Power Off Yes BD Wise Plus N A Caption Subtitle Yes Channel List USB Clone Yes Connect Share HDD Yes ConnectShare USB 2 0 Yes Embeded POP Yes EPG Yes Extended PVR Yes Game Mode Yes OSD Language 27 European Languages Picture In Picture Yes BT HID Built in Yes USB HID Support Yes Time Shift Yes MBR...

Page 17: ...art Control BN59 01242A User Manual BN68 07861C Batteries AA x 2 4301 000101 Regulatory Guide BN68 04972E Power Cord 3903 000950 Warranty Card Not available in some locations BN68 00514K Cleaning Cloth BN63 01798B Image Product Code No One Connect 55 BN91 17814C 65 BN91 17868A One Connect Cable 55 BN39 02248A 65 BN39 02210A Wall Mount Adapter BN96 40106A Cable Guide Holder Wire Holder Cable Cable ...

Page 18: ...2 10 2 Product specifications Image Product Code No Cover Terminal 55 BN96 40102A 65 BN96 40103A Covering the ports with the Cover Terminal ...

Page 19: ... specifications 2 4 Viewing the Functions 2 4 1 2016 Smart Hub Content source functon channel list Content source functon channel list on four sides Select any of the four from the bottom of the screen 2015 Y 2016 Y ...

Page 20: ...2 12 2 Product specifications Selection method for the Contents Select App Contents Select Contents from the Launcher Screen 2015 Y 2016 Y ...

Page 21: ...2 13 2 Product specifications Auto Detection 2015 Y 2016 Y Automatically recognizes connected devices when connected ...

Page 22: ...2 14 2 Product specifications 2 4 2 Picture Content source functon channel list on four sides ...

Page 23: ...2 15 2 Product specifications 2 4 3 Smart Things Smart Things Smart Things Sign in Smart Things first screen NOTE Dongle IoT Dongle required ...

Page 24: ...aid services To use a paid service you must have an account with the service provider or a Samsung account For more information refer to Using a Samsung account To use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be available depending on the service provider language or region Smart Hub service outages can be caused by disruptions in your Internet service You...

Page 25: ...run various apps from Smart Hub You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ with the geographical area ...

Page 26: ...as on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files To connect the TV to a computer refer to Connecting a Computer To connect the TV to a mobile device refer to ...

Page 27: ... 07861P 02_ENG indb 15 YWX TWZTW GGG㝘㤸GXWaYXaZ Pairing the TV to the Samsung Smart Control 2 The Samsung Smart Control Voice recognition Runs Voice Interaction Press the button say a voice command and then release the button to run Voice Interaction When pressed once the guide to Voice Interaction appears Power Press to turn the TV on oroff 123 Numberpad When pressed a numberstrip appears on the b...

Page 28: ...ss and run certain menu options and functions using voice commands Running Voice Interaction Press and hold the button say a command and then release the button The TV recognizes the voice command If the command is not recognized try again with correct pronunciation ...

Page 29: ... On supports up to UHD 50P 60P 4 4 4 and 4 2 2 input signals If HDMI UHD Color is set to Off Frame rate fps Color Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Color Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O O O O 10 bit O O 12 bit O O NOTE For the SUHD models each HDMI connect...

Page 30: ...n Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Format Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT Text MP4 SMPTE TT PNG MP4 Supported image formats and resolutions File extension Format Resolution jpg jpeg JPEG 15360 x 8640 png PNG 4096 x 4096 bmp BMP 4096 x 4096 mpo MPO...

Page 31: ...o codecs File format Container Video codecs Resolution Frame rate fps Bitrate Mbps Audio codecs avi mkv asf wmv mp4 mov 3gp vro mpg mpeg ts tp trp mov flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS SVAF H 264 BP MP HP 4096 x 2160 4096X2160 30 3840X2160 60 60 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital Plus MPEG MP3 DTS Core LBR G 711 A Law μ Law HEVC H 265 Mai...

Page 32: ...upported up to Level 4 1 FMO ASO RS are not supported H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All video codecs excluding WMV v7 v8 MSMPEG4 v3 MVC and VP6 Below 1280x720 60 frame max Above 1280x720 30 frame max GMC 2 or above is not supported Supports SVAF Top Bottom Side by Side and Left Right...

Page 33: ...d Reassembly CAUTION Disconnect the LED TV from the power source before disassembly 1 Follow these directions carefully never use metal instruments to pry apart the cabinet 2 If there is no additional coment it is same for all inches 3 Description Screws Picture Description 1 Place the TV on the Curved Cusion 2 Remove the COVER STAND DECORATION and remove screws 49 3 EA 55 3 EA 65 3 EA Screws 6003...

Page 34: ...he Samsung Service tool at the indicated positions to release bottom corners of the ASSY COVER REAR 6 Gently lift up the ASSY COVER REAR from the bottom corners to release all mounting clips as indicated by 7 After removing the ASSY SPEAKER P FRONT Cable and remove the ASSY SPEAKER P FRONT A B C Speaker Cable Speaker Cable 8 After removing the ASSY BOARD P FUNCTION Cable and remove the IR FUNCTION...

Page 35: ...ove the NETWORK NETWORK Cable NETWORK Cable 10 Remove the Cables marked Power Cable ASSY BOARD P FUNCTION Cable Power Cable ASSY BOARD P FUNCTION Cable USI T Cable BLU Cable USI T Cable BLU Cable 11 After removing the screws and remove the DC VSS PD BOARD SMPS BOARD Screws 6001 003016 SCREW MACHINE M3 x L5 ZPC WHT ...

Page 36: ... properly positioned in all 6 mounting slots Bottom chassis Guide Fixing Hole Locking 12 Removing ASSY PCB MAIN BOARD Gently lift up Top Right corner to release the lock Locking Use both hands to hold Bottom chassis Guide Fixing Hole the board and slide to the left to release the board NOTE When installing the ASSY PCB MAIN BOARD verify the board is properly positioned in all 4 mounting slots Bott...

Page 37: ...n diagram Check the power input to the Main Board 2 How to distinguish if the problem is caused by Main Board or T CON Board 3 No Video Symptom I f the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster than nomal booting Check Points Replace the T CON Board Distorted Picture Check Points Check the inner patterns Inside View ASSY PCB MAIN DC VSS PD BOARD NETWORK...

Page 38: ...d Power Cord If OK 4 Resistance on SMPS Fuse after first removing AC power cord If fusses are open replace SMPS 5 If fuses are OK 6 Standby A13V Always On to Main Board Should all be approx 9 VDC If any missing remove the SMPS connector to Main Board 7 Standby A13V again for 9VDC If OK replace Main Board If still missing replace SMPS 4 2 4 Troubleshooting ...

Page 39: ...On CN910 TV in Standby 1 LED Status If 2 LED is OFF LED 1 7Vdc pin 8 and VCC for 3 3Vdc pin 3 If missing suspect Function Assy Cable Assy Main Assy If 3 LED is ON Switch Operation activates on screen display On Screen Selections with Function Control If missing Key _Input1 Pin 6 change to 0V with a command If wrong voltage or no change Switch for stuck or miss operation Check 4 IR operation with S...

Page 40: ...eplace SMPS 6 OD Over Voltage Detect 3 3Vdc Operating Normal If 0V or changing an SMPS or Panel error exists 7 Perform Backlight Test 8 Backlight On Off 0V Off to 5Vdc ON If missing error replace Main Board 49 55 SMPS Front Fuse CNM803 CNL801 CNM803 1 GND 2 GND 3 GND 4 GND 5 Vamp 6 GND 7 Vamp 8 OD_Level 9 Vamp 10 Fail Count 11 A13V 12 OD_ON OFF 13 A13V 14 BLUEON OFF 15 A13V 16 PS_ON OFF 17 A13V 18...

Page 41: ...F1 3 1 4 7 5 1 6 7 7 2 8 8 9 2 10 8 11 3 12 9 13 3 14 9 15 4 16 10 17 4 18 10 19 5 20 11 21 5 22 11 23 6 24 12 25 6 26 12 CN9003 1 PWM_DIMMING_OUT12 2 PWM_DIMMING_OUT11 3 PWM_DIMMING_OUT10 4 PWM_DIMMING_OUT9 5 GND 6 GND 7 PWM_DIMMING_OUT8 8 PWM_DIMMING_OUT7 9 PWM_DIMMING_OUT6 10 PWM_DIMMING_OUT5 11 PWM_DIMMING_OUT4 12 PWM_DIMMING_OUT3 13 GND 14 PWM_DIMMING_OUT2 15 PWM_DIMMING_OUT1 16 ANA_DIMMING C...

Page 42: ...onnector and verify same open backlight voltage condition Replace Panel If a 4 pin measures low voltage disconnect connector to panel The Low Plus Pin Voltage again If it stays low the SMPS is defective if it goes high defective Panel For BACKLIGHT DIMMING PROBLEMS Go to Menu Picture Backlight and vary level 0 20 If no backlight changes observed Panel Connector minus pin voltages and P DIM voltage...

Page 43: ...NNECT MINI Disconnect Banner ONE CONNECT MINI Connect Cable If No Video Disconnect OCB Cable 1 Disconnect Banner Displayed If Banner Appears 2 One Connect Box Cable defective If No Banner continue 3 4 7 4 Troubleshooting ...

Page 44: ... Cable Box If Noisy 2 T CON Section Test Patterns PRE FRC of T CON Section 2 Customer Picture Test 2 Video Operation Generated at Pre FRC of T CON Section If OK 1 Main Section If Noisy 2 Post FRC Pattern POST FRC of T CON Section 3 Customer Picture Test 3 Video Operation Generated at Post FRC of T CON Section If OK 1 Main T CON Board defective If Noisy 2 Mute 369 Mute 4 8 4 Troubleshooting ...

Page 45: ...ection 4 Mute 369 Mute NOTE May not be available for Larger models over 70 inches Video Operation Generated at T CON Section If OK 1 Main T CON Board defective If Noisy 2 Main T CON Board 4 9 4 Troubleshooting ...

Page 46: ...PANEL If Noisy 1 Panel defective 4 10 4 Troubleshooting ...

Page 47: ...ut Errors Red light from Optical Digital Out If missing replace One Connect Mini No HDMI Audio Source HDMI Cable One Connect Mini Connectors Swap with other HDMI Inputs Sources Perform EDID Write in Factory Mode Can restore missing HDMI Audio Bulletins and Latest firmware on TV If not restored replace One Connect Mini Main Check Audio Format PCM Dolby based on external Receiver ARC Issues HDMI Cab...

Page 48: ...passcode Check Wi Fi signal strength at TV use WiFi Analyzer or similar App Try another source Hot spot or Test Router Check related Bulletins Check Factory Mode SVC Info WiFi Error Count replace module for high error counts Router to Network Failure Check Network Status TV Router Internet Instruct the customer the TV has proper connection to the router and is likely OK Check other devices using n...

Page 49: ...h setting to Auto Mode If it fails both Manual Auto problem is ISP or Router ISP Blocking 3 If it Fails Internet Service Provider is Active With DNS setting at 8888 With Hot Spot Samsung Server Test 4 If it Fails Network Status If OK Reset Smart Hub Terms of Agreement are accepted Samsung Apps 5 If it Fails Reset Smart Hub Samsung Apps load correctly Perform Apps Reset in Factory Mode Go to Smart ...

Page 50: ...the TV s Main Board If ESN number is missing NF do not replace the Main Board Reset TV Clock and check for correct Time Date Netflix relies on correct settings Reset Smart Hub Reset Apps In Factory Mode For Streaming Issues Go to TV Web Browser Go to speedof me testmy net Check Speed for at least 5 Mbps HD streaming 25 Mbps 4K Streaming Check Latency for less than 50ms 4 14 4 Troubleshooting ...

Page 51: ...7V eff dc BT Sig DM 4V p p 2 5V eff dc BT Sig DM 4V p p 0 0V 3 3 Vdc 0 2 5V eff dc WIFI Sig DP 0 5V p p 2 5V eff dc WIFI Sig DM 0 5V p p 0 5 Vdc 3 3 Vdc 3 3 Vdc Go to Menu Support Contact Samsung Wired MAC Address xx xx xx xx xx xx Wireless MAC Address xx xx xx xx xx xx Bluetooth Address xx xx xx xx xx xx Contact Samsung Missing or Error Replace Main Board If Bluetooth Address or Wireless MAC Addr...

Page 52: ...MPLE T JZMDEUC XXXX X T JZMDEUS XXXX tztv 2 4 main2016 jazz m_XXXX Main SPI version OC SPI version BT VERSION E MANUAL CAMERA Blaster Version E POP Version EDID SUCCESS HDCP SUCCESS CALIB AV COMP PC HDMI OPTION 65L1MU9XK EU 9000 NONE DTCP Not Support FRC JAZZ M 120Hz HW 0x07 DIMMING GLOBAL FF TCON Version Model UE65KS9000T Wired MAC Wireless MAC WIFI Version CO Nf W M D HX PO AO O SO N RO SC SiO T...

Page 53: ...ocated on 2 GSPN Fast Track or Tips Select each item to change 3 Soft power TV Off to load 4 SVC Test Patterns Main Board JAZZ M FRC T CON 1 Scaler Pattern US Post Pattern 4 SoC TCON Test Pattern 2 FRC Pre Test Pattern 3 FRC Post Test Pattern Check Test Patterns Verify 1 Scaler Pattern and US Post Pattern Verify 2 FRC Pre Test Pattern Verify 3 FRC Post Test Pattern Verify 4 SoC TCON Test Pattern 4...

Page 54: ...SVC Info ER Count WD Count Watch Dog Hardware related issue AR Count Auto Reset software i e Apps related important Error Count Status Screen Verify each item listed 4 18 4 Troubleshooting ...

Page 55: ...WB Advanced EDID Sub Option Hotel Option Shop Option Asia Option Sound Select EDID OFF to ON 3 Right Arrow Key EDID ON OFF ON Select EDID WRITE ALL 4 Enter Key EDID WRITE ALL Success Wait to Success 5 Right Arrow Key EDID WRITE ALL Wait Confirm EDID WRITE ALL Success 6 Menu Key EDID WRITE ALL Success 4 19 4 Troubleshooting ...

Page 56: ... UE55KS9000TXZF Inches 55 FA01 PANEL Vendor SDC Code BN95 02587C Spec CY XK055FLLV5V H SMPS Vendor HANSOE Code BN44 00879A Spec L55E8_KHS MAIN ASSY CHASSIS BN91 17405E ASSY PCB MAIN BN94 10844E ASSY PCB MISC ONE CONNECT MINI BN94 10924F Byte Item 0 Factory Reset 1 Type 55A1MU9XK 2 Local set EU_FRANCE 3 SW Model UKS9000 4 BOM Model 9000 5 Tuner 6 Ch table NONE 4 20 4 Troubleshooting ...

Page 57: ...Vendor SOLUM Code BN44 00880A Spec L65E8N_KSM MAIN ASSY CHASSIS BN91 17405F ASSY PCB MAIN BN94 10844F ASSY PCB MISC ONE CONNECT MINI BN94 10924F Byte Item 0 Factory Reset 1 Type 65L1MU9XK 2 Local set EU_FRANCE 3 SW Model UKS9000 4 BOM Model 9000 5 Tuner 6 Ch table NONE 4 21 4 Troubleshooting ...

Page 58: ...Data Range EDID EDID ON OFF OFF EDID WRITE ALL EDID WRITE HDMI EDID WRITE PC HDMI EDID Ver HDMI EDID Port Sub Option RS 232 Jack UART EXT Link Support ON Serial Log On Off OFF Watchdog ON FRC Monitoring OFF Checksum 0x0000 Fast Boot In Production ON USB Serial OFF ECO IC TYPE MC8121 Info Link Server Type development Info Link Country None TTX Group UserOSD Visual Test Diable OPTION_SWU 4 22 4 Trou...

Page 59: ...QUE TRIPLET ON FS_FAV OFF Private Range USE ON SCSA Support OFF OCM Reboot ON SPI Protection FKP Server Type Default OCM Support ON Preloading Support ON Multitasking Support ON Browser preloading Support FULL EXT IR Boot Support OFF APP BOOTING SUPPORT ON NagSam Support OFF EWBS Support OFF MVPD MBR Provider COMCAST cloudscan Always Upload OFF FirstScreen Cach Size 300 Hotel Option Hospitality Mo...

Page 60: ...lectromagnetic field TV will be set Mute automatically Only default on in North America Pilot Level High Thld 0x20h The High threshold value of stereo signal If Pilot level is greather than High threshold value recognize Stereo signal Pilot Level Low THLD 0x10h The Low threshold value of stereo signal If Pilot level is less than Low threshold value recognize Mono signal Carrier2 Amp High ThLD 9 Ca...

Page 61: ...y Lipsync BT Checksum 0x0000 TP volume 0xc4h TP Scale 0x6ch TP EQ CheckSum NONE Debug Factory Menu Name Data Range Spread Spectrum LVDS Spread 0 DDR Spread 0 Period 0 Amplitude 0 HD DDR SSC ON OFF OFF HD DDR SSC Value 0 FHD DDR SSC ON OFF OFF FHD DDR SSC Value 4 UHD DDR SSC ON OFF ON UHD DDR SSC Value 0 P eBus SSC ON OFF OFF P eBus Value 0 LVDS SSC ON OFF OFF LVDS SSC Value 0 AP Vx1 SSC ON OFF ON ...

Page 62: ...AP DDR SSC ON OFF OFF AP DDR SSC Value 0 AP USIT SSC ON OFF ON AP USIT SSC Value 13 OCM Vx1 SSC ON OFF OFF OCM Vx1 SSC Value 0 TCON USIT SSC ON OFF BYPASS DDR Margin A CTRL_OFFSET_0_3 0 A CTRL_OFFSET_D 0 B CTRL_OFFSET_0_3 0 B CTRL_OFFSET_D 0 BT_ON_OFF ON RF Mute Time 600ms Tuner Margin 3 European specifications FRC FRC FDISPLAY ON OFF OFF 3D FDISPLAY ON OFF OFF PC Mode ON OFF OFF FRC VX1 RX EQ SET...

Page 63: ...rgin 15 CAM Wait Time 15 Voice Debug OFF Power Management Cert Option Waiting RM_BIST_DTV 0 RM_BIST_ATV 0 RM_BIST_CABLE 0 SerDES Check SerDES Tuner Failure HDMI SW Failure HDMI Rx Failure MP Failure Main SerDES Failure Jack SerDES Failure Stress Mode OFF Log Analyzer ON Error Popup On Off OFF DeadLock KILL OFF CES Option OFF CES Convergence Option OFF CES ATSC 3_0 OFF CES OOBE MVPD SUPPORT OFF BT ...

Page 64: ...ailure VCONF Dump Failure Read Eco Sensor Data 0 No Signal Power OFF ON Alert Option ON Default HDMI1 Booting OFF SVC Factory Menu Name Data Range Self Test for HW the Output of test pattern from each IC Info Reset Apps Reset SVC Reset SPI Flash Reset Data Sync Reset Factory Data Reset OPTION_HDMI DVI HDMI SOUND Auto HDMI HOT PLUG Disable HOTPLUG SWITCHING Auto HOT PLUG DURATION 800ms CLK TERM DUR...

Page 65: ... NFST UNMUTE TIME 800ms HDMI FST UNMUTE TIME 0ms REPEA AUDIO PKT OFF HDMI Stable Count 3 HDMI HDCP EN OFF HDMI HDCP EN FLAG 85 POWER ON FLT CNT LOS HDCP UPDATE SPI READY SPI VERSION 0 HdmiRx EQ 0 HDMI TMDS ERR DET 1 DVB CI TS Clock delay TC 0 TS Clock delay S 0 CI Control Buf ON ON TS Clock delay CPU 1 TS Clock delay TC2 0 TS Clock delay S2 0 CI Control Buf ON2 1 TS Clock delay CPU2 0 Test Pattern...

Page 66: ...ADE PANEL FLASH UPGRADE Logic Usb D L SUBMICOM UPGRADE Upgrade Sub Micom Program SUBMICOM JP USB UPGRADE BT UPGRADE Upgarde BT There is upgrade program in Main Image BT FREEPAIRING Function Upgrade FRC3D FW UPGRADE FRC3D SRP UPGRADE FRC3D LD UPGRADE FRC2 3D FW UPGRADE Camera Upgade Upgarde Camera module There is upgrade program in Main Image Mic Upgrade Upgarde MIC in Camera module There is upgrad...

Page 67: ...TV CU FW VER 0 ATV IF AGC SPEED 0 Upgrade UHD OSD Test 0 Main USB Path JackP USB Path Source Direct On Off OFF Apps Update Auto Power LAST POWER SMCE Control Motor Test Cube Test V APP OFF Picture Direct On Off OFF SVC Panel ORIGINAL S N Serial number Writing S N ADC WB Factory Menu Name Data Range ADC AV Calibaration Comp Calibration PC Calibration HDMI Calibration ADC Result 4 31 4 Troubleshooti...

Page 68: ...d_G_H 69 2nd_B_H 69 White Balance R Offset 128 G Offset 128 B Offset 128 R Gain 128 G Gain 128 B Gain 128 WB W2_R_Offset 128 WB_W2_B_Offset 128 WB_W2_R_Gain 136 WB_W2_B_Gain 76 WB_N_R_Offset 128 WB_N_B_Offset 128 WB_N_R_Gain 131 WB_N_B_Gain 119 MGA MGA On Off OFF R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain 4 32 4 Troubleshooting ...

Page 69: ...7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On Off SPI R Offset SPI G Offset SPI B Offset SPI R Gain SPI G Gain SPI B Gain SPI N Rgain SPI N Bgain SPI N Roffset SPI N Boffset SPI W2 Rgain SPI W2 Bgain SPI W2 Roffset 4 33 4 Troubleshooting ...

Page 70: ...Factory Menu Name Data Range SPI W2 Boffset SPI MGA WB Data to SPI Advanced 4 34 4 Troubleshooting ...

Page 71: ...ontrol None Description of RS232C Pin Name Full Name Pin Name Full Name Pin Name Full Name 1 CD Carrier Detect 4 DTR Data Terminal Ready 7 RTS Request To Send 2 RxD Received Data 5 GND Signal Ground 8 CTS Clear To Send 3 TxD Transmitted Data 6 DSR Data Set Ready 9 RI Ring Indicator 4 35 4 Troubleshooting ...

Page 72: ...TV 0x0a 0x00 0x00 0x00 AV AV1 0x01 0x00 AV2 0x01 AV3 0x02 S Video S Video1 0x02 0x00 S Video2 0x01 S Video3 0x02 Component Component1 0x03 0x00 Component2 0x01 Component3 0x02 PC PC1 0x04 0x00 PC2 0x01 PC3 0x02 HDMI HDMI1 0x05 0x00 HDMI2 0x01 HDMI3 0x02 HDMI4 0x03 DVI DVI1 0x06 0x00 DVI2 0x01 DVI3 0x02 RVU RVU 0x07 0x00 PICTURE Mode Dynamic Entertain 0x0b 0x00 0x00 0x00 Standard 0x01 Movie 0x02 Na...

Page 73: ...3 Gamma 3 3 0x03 3 3 RGB Only Mode Off 0x05 0x00 Red 0x01 Green 0x02 Blue 0x03 Color Space Auto 0x06 0x00 Native 0x01 Custom 0x02 White Balance R Offset LCD 0x07 50 50 White Balance G Offset LCD 0x08 50 50 White Balance B Offset LCD 0x09 50 50 White Balance R Gain LCD 0x0a 50 50 White Balance G Gain LCD 0x0b 50 50 White Balance B Gain LCD 0x0c 50 50 White Balance Reset LCD 0x0d 0x00 Flesh Tone 15 ...

Page 74: ...Ticker 0x03 10p White Balance Off 0x0e 0x00 0 On 0x00 1 Red 0x0f 1 10 50 50 Green 0x10 1 10 50 50 Blue 0x11 1 10 50 50 Reset 0x12 0 1 10 10 Point 0x13 0x00 0x00 Interval 0x14 0x00 0x00 Picture Option Color Tone Cool 0x0a 0x00 0x00 Standard 0x01 Warm1 0x02 Warm2 0x03 Digital Noise Filter Off 0x02 0x00 Low 0x01 Medium 0x02 High 0x03 Auto 0x04 Auto Visualization 0x05 MPEG Noise Filter Off 0x03 0x00 L...

Page 75: ...n 0x01 Analog Clean View On 0x12 0x00 Off 0x01 Screen Adjustment Picture Size 16 9 0x0c 0x0a 0x01 0x00 Zoom1 0x01 Zoom2 0x02 Wide Fit 0x03 4 3 0x04 Screen Fit 0x05 Smart View I 0x06 Smart View II 0x07 Auto Wide 0x08 Wide Zoom 0x09 Zoom 0x0a Fit to Screen Off 0x0b 0x00 0x00 Zoom Zoom1 0x0c 0x00 0x00 Zoom2 0x01 Zoom3 0x02 Zoom4 0x03 Position Position1 0x01 0x00 Position2 0x01 Position3 0x02 Position...

Page 76: ...essage Notice 0x01 On 0x02 Auto1 0x03 Auto2 0x04 3D Light Control Low 0x06 0x00 High 0x01 L R Change L to R 0x07 0x00 R to L 0x01 3D Perspective 0x08 value Optimize 0x09 value Factory SVB Expert N D Adj On 0x0b 0x0d 0x00 0x00 Off 0x01 Fix 0x02 Apply Picture Mode All Sources 0x0f 0x00 0x00 0x00 Current Source 0x01 Pip Pip Off 0x11 0x00 0x00 0x00 On 0x01 Antenna Cable 0x01 0x00 Air 0x01 Channel DTV ...

Page 77: ...e 0x01 0x00 0 20 100hz 0x01 0 20 300hz 0x02 0 20 1khz 0x03 0 20 3khz 0x04 0 20 10khz 0x05 0 20 Reset 0x06 0x00 SRS TruSurround HD Off 0x02 0x00 0x00 Virtual Surrond On 0x01 SRS TruDialog Off 0x03 0x00 0x00 Dialog Clarify On 0x01 Preferred Language English 0x04 0x00 0x00 Spanish 0x01 French 0x02 Korean 0x03 Japanese 0x04 Multi Track Sound Mono 0x05 0x00 0x00 Stereo 0x01 SAP 0x02 Auto Volume Off 0x0...

Page 78: ...New Device On 0x10 0x00 0x00 Off 0x01 Audo Multi Output Off 0x11 0x00 0x00 Multiroom Link Settings Multiroom 0x12 0x00 0x00 HDMI Audio Input Format Bitstream 0x13 0x00 0x00 PCM 0x01 Audio Format PCM 0x14 0x00 0x00 Dolby Digital 0x01 DTS 0x02 DTS Neo 2 5 0x03 AAC HEAAC 0x04 Dolby Digital Comp RF 0x15 0x00 0x01 HD Audio Off 0x16 0x00 0x00 On 0x01 KEY Key Generation 0x0d 0x00 0x00 Refer for Table OSD...

Page 79: ...0 0x00 Picture Size 0xf0 0x05 0x00 0x00 3D On Off 0xf0 0x06 0x00 0x00 Picture Mode 0xf0 0x07 0x00 0x00 Sound Mode 0xf0 0x08 0x00 0x00 Refer for Table KEY Value Up 96 0x60 Down 97 0x61 Left 101 0x65 Right 98 0x62 Menu 26 0x1A Enter OK 104 0x68 EXIT 45 0x2D 4 43 4 Troubleshooting ...

Page 80: ...ckage CAUTION DO NOT turn off the TV s power until the update is complete The TV will turn off and on automatically after completing the software update All video and audio settings return to their default settings after a software update Updating the TV automatically Settings Support Software Update Auto Update If the TV is connected to the Internet you can have the TV s software update itself au...

Page 81: ...Wiring Diagram 5 Wiring Diagram 5 1 Wiring Diagram 49 55 inches Main Board One Connect Speaker Main Board Speaker Speaker BT WIFI IR Function CN201 CN901 CN1801 CN1802 CN501 CN2102 CN910 CN1701 CNM803 CNL801 ...

Page 82: ...5 2 5 Wiring Diagram 65 inches Main Board One Connect Speaker Main Board Speaker Speaker BT WIFI IR Function CN201 CN901 CN1801 CN1802 CN501 CN2102 CN910 CN1701 CNM803 CNL801 CN9003 ...

Page 83: ...ON FLASH DOWNLOAD Main Board Pin Map 1 CN201 POWER 1 GND 2 GND 3 A13V 4 GND 5 A13V 6 Power ON OFF 7 A13V 8 BLU ON OFF 9 A13V 10 OVD ON OFF 11 Vamp 12 FAIL COUNT 13 Vamp 14 OVD LEVEL 15 Vamp 16 GND 17 GND 18 GND 19 GND 20 GND 2 CN901 DIMMING 1 PWM_DIMMING_OUT1 2 ANA_DIMMING 3 GND 4 PWM_DIMMING_OUT2 5 PWM_DIMMING_OUT3 6 PWM_DIMMING_OUT4 7 PWM_DIMMING_OUT5 8 PWM_DIMMING_OUT6 9 PWM_DIMMING_OUT7 10 PWM...

Page 84: ... JM_USIT_TX_CH11_A 43 GND 44 JM_USIT_TX_CH11_B 45 JM_USIT_TX_CH11_B 46 GND 47 JM_USIT_TX_CH12_ A 48 JM_USIT_TX_CH12_A 49 GND 50 JM_USIT_TX_CH12_ B 51 JM_USIT_TX_CH12_B 52 GND 53 JM_USIT_TX_CH13_ A 54 JM_USIT_TX_CH13_A 55 GND 56 JM_USIT_TX_CH13_ B 57 JM_USIT_TX_CH13_B 58 GND 59 JM_USIT_TX_CH14_ A 60 JM_USIT_TX_CH13_A 61 GND 62 JM_USIT_TX_CH13_ B 63 JM_USIT_TX_CH14_B 64 GND 65 JM_USIT_TX_CH15_ A 66 ...

Page 85: ..._TX_CH1_B 42 JM_USIT_TX_CH1_B 43 GND 44 JM_USIT_TX_CH2_A 45 JM_USIT_TX_CH2_A 46 GND 47 JM_USIT_TX_CH2_B 48 JM_USIT_TX_CH2_B 49 GND 50 JM_USIT_TX_CH3_A 51 JM_USIT_TX_CH3_A 52 GND 53 JM_USIT_TX_CH3_B 54 JM_USIT_TX_CH3_B 55 GND 56 JM_USIT_TX_CH4_A 57 JM_USIT_TX_CH4_A 58 GND 59 JM_USIT_TX_CH4_B 60 JM_USIT_TX_CH4_B 61 GND 62 JM_USIT_TX_CH5_A 63 JM_USIT_TX_CH5_A 64 GND 65 JM_USIT_TX_CH5_B 66 JM_USIT_TX_...

Page 86: ...OCM_M_RX1 _VBY1 12 OCM_M_RX1 _VBY1 13 GND 14 OCM_M_RX0 _VBY1 15 OCM_M_RXO _VBY1 16 GND 17 OCM_M_RXCLK _ HDMI 18 OCM_M_RXCLK _ HDMI 19 GND 20 OCM_M_RX0 _HDMI 21 OCM_M_RX0 _HDMI 22 GND 23 OCM_M_RX1 _HDMI 24 OCM_M_RX1 _HDMI 25 GND 26 OCM_M_RX2 _HDMI 27 OCM_M_RX2 _HDMI 28 GND 29 OCM_SDA_12C_DDC 30 OCM_SCL_12C_DDC 31 GND 32 CEC_SIGNAL 33 34 Reserved 35 GND 36 SPDIF_OUT 37 OCM_NRESET 38 SPDIF_IN 39 OCM_...

Page 87: ...L_12C 14 CN903_DB DEMURA MICOM UART 1 B3 3V_PW 2 DEMC_UART_TXD 3 DEMC_UART_RXD 4 GND 15 CN1101 AGING MURA FLASH WRITE 1 A13V_PW 2 A13V_PW 3 A13V_PW 4 GND 5 PI_AGING_EN 6 PI_AGING_EN 7 INT_TCON_SDA_12C 8 INT_TCON_SCL_12C 9 GND 10 DEMURA_SSPRXD_ SPI 11 DEMURA_SSPWP_SPI 12 DEMURA_SSPFRM_ SPI 13 DEMURA_SSPTXD_ SPI 14 DEMURA_SSPCLK_ SPI 15 DEMURA_SPI_ UPDATE 16 DEMURA_SSPHOLD_ SPI 17 A13V_PW 18 GND 19 ...

Page 88: ...HDMI4_RX_CLK _ HDMI 13 CEC 14 15 HDMI4_SCL_DDC_ OUT 16 HDMI4_SDA_DDC_ OUT 17 GND 18 HDMI4_5V_PW 19 HDMI4_HOT_PLUG 4 CN701 HDMI3 1 HDMI3_RX2 _HDMI 2 GND 3 HDMI3_RX2 _HDMI 4 HDMI3_RX1 _HDMI 5 GND 6 HDMI3_RX1 _HDMI 7 HDMI3_RX0 _HDMI 8 GND 9 HDMI3_RX0 _HDMI 10 HDMI3_RX_CLK _ HDMI 11 GND 12 HDMI3_RX_CLK _ HDMI 13 CEC 14 15 HDMI3_SCL_DDC_ OUT 16 HDMI3_SDA_DDC_ OUT 17 GND 18 HDMI3_5V_PW 19 HDMI3_HOT_PLUG...

Page 89: ..._12C 7 OCM_VBY1_LockN 8 UPSTREAM_D _USB 9 UPSTREAM_D _USB 10 GND 11 SERDES_B _VBY1 12 SERDES_B _VBY1 13 GND 14 SERDES_A _VBY1 15 SERDES_A _VBY1 16 GND 17 HDMI_TX_CLK _HDMI 18 HDMI_TX_CLK _HDMI 19 GND 20 HDMI_TX_DATA0 _ HDMI 21 HDMI_TX_DATA0 _ HDMI 22 GND 23 HDMI_TX_DATA1 _ HDMI 24 HDMI_TX_DATA1 _ HDMI 25 GND 26 HDMI_TX_DATA2 _ HDMI 27 HDMI_TX_DATA2 _ HDMI 28 GND 29 HDMI_TX_SDA_DDC 30 HDMI_TX_SCL_D...

Page 90: ...COUNT 11 A13V 12 OVD ON OFF 13 A13V 14 BLU ON OFF 15 A13V 16 Power ON OFF 17 A13V 18 GND 19 GND 20 GND 21 PWM_DIMMING_OUT8 22 PWM_DIMMING_OUT7 23 PWM_DIMMING_OUT6 24 PWM_DIMMING_OUT5 25 PWM_DIMMING_OUT4 26 PWM_DIMMING_OUT3 27 GND 28 PWM_DIMMING_OUT2 29 PWM_DIMMING_OUT1 30 GND 2 CNL801 1 IF2 2 IF1 3 1 4 5 5 1 6 5 7 2 8 6 9 2 10 6 11 3 12 7 13 3 14 7 15 4 16 8 17 4 18 8 ...

Page 91: ...18 GND 19 GND 20 GND 2 CN9003 1 PWM_DIMMING_ OUT12 2 PWM_DIMMING_ OUT11 3 PWM_DIMMING_ OUT10 4 PWM_DIMMING_OUT9 5 GND 6 GND 7 PWM_DIMMING_OUT8 8 PWM_DIMMING_OUT7 9 PWM_DIMMING_OUT6 10 PWM_DIMMING_OUT5 11 PWM_DIMMING_OUT4 12 PWM_DIMMING_OUT3 13 GND 14 PWM_DIMMING_OUT2 15 PWM_DIMMING_OUT1 16 ANA_DIMMING 3 CNL801 1 IF2 2 IF1 3 1 4 7 5 1 6 7 7 2 8 8 9 2 10 8 11 3 12 9 13 3 14 9 15 4 16 10 17 4 18 10 1...

Page 92: ...anual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2016 Samsung Electronics Co Ltd All rights reserved Printed in Korea ...

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