English - 30
Support through Remote Management
Samsung Remote Support service offers you one-on-one support with a Samsung Technician
who can remotely.
•
Diagnose
your TV
•
Adjust
the TV settings for you
•
Perform a factory reset
your TV
•
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung Contact Centre
and ask
for remote support.
2. Open the menu
on your TV and go to
the
Support section
.
3.
Select Remote Management, and
then read and agree to the service
agreements. When the PIN screen
appears,
provide the PIN number
to the
agent.
4.
The agent
accesses your TV
.
[JU6640-XU]BN68-07201G-02ENG.indb 30
2015-03-17 오후 6:14:29