English - 22
Troubleshooting
If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on
Support, or contact the call centre listed on the back-cover of this manual.
Issues
Solutions and Explanations
The TV won’t turn on.
•
Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
•
Make sure the wall outlet is working.
•
Try pressing the
POWER
button on the TV to make sure the problem is not the remote. If the TV turns
on, refer to “Remote control does not work” below.
There is no picture/video.
•
Check cable connections (remove and reconnect all cables connected to the TV and external
devices).
•
Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
to the TV input. For example, if an external device’s output is HDMI, it should be connected to an
HDMI input on the TV.
•
Make sure your connected devices are powered on.
•
Reboot the connected device by reconnecting the device’s power cable.
The remote control does not work.
•
Replace the remote control batteries with the poles (+/–) in the right direction.
•
Clean the sensor’s transmission window on the remote.
•
Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control
doesn’t turn the TV on or off, or adjust the
volume.
•
Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for
the SAMSUNG TV code.
✎
Some of above pictures and functions are available at specific models only.
✎
You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com
→
Support
→
Downloads) by USB.
Display Resolution
Mode
Resolution
Horizontal Frequency
(KHz)
Vertical Frequency
(Hz)
Pixel Clock Frequency
(MHz)
Sync Polarity
(H / V)
IBM
640 x 350
720 x 400
31.469
31.469
70.086
70.087
25.175
28.322
+/-
-/+
MAC
640 x 480
832 x 624
1152 x 870
35.000
49.726
68.681
66.667
74.551
75.062
30.240
57.284
100.000
-/-
-/-
-/-
VESA DMT
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1280 x 720
1280 x 800
1280 x 1024
1280 x 1024
1366 x 768
1440 x 900
1600 x900RB
1680 x 1050
1920 x 1080
31.469
37.861
37.500
37.879
48.077
46.875
48.363
56.476
60.023
67.500
45.000
49.702
63.981
79.976
47.712
55.935
60.000
65.290
67.500
59.940
72.809
75.000
60.317
72.188
75.000
60.004
70.069
75.029
75.000
60.000
59.810
60.020
75.025
59.790
59.887
60.000
59.954
60.000
25.175
31.500
31.500
40.000
50.000
49.500
65.000
75.000
78.750
108.000
74.250
83.500
108.000
135.000
85.500
106.500
108.000
146.250
148.500
-/-
-/-
-/-
+/+
+/+
+/+
-/-
-/-
+/+
+/+
+/+
-/+
+/+
+/+
+/+
-/+
+/+
-/+
+/+
✎
NOTE
•
The interlace mode is not supported.
•
The set might operate abnormally if a non-standard video format is selected.
[UE8000-RU]BN68-04061N_L03.indb 22
2012-04-27 2:11:00
