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Samsung UE32J5000AK, Service Manual, Page: 24 / 61

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Samsung UE32J5000AK Service Manual Download Page 24

4-3-2. Entering Factory Mode

To enter ‘Service Mode’ Press the remote -control keys in this sequence :

If you do not have Factory remote control

• 

      

Power OFF 

INFO

MENU

MUTE

Power On

If you have Factory remote control

• 

      

INFO

Factory

If you don’t have Factory remote control, can’t control some menus. 

• 

Option
Control
Debug
SVC
ADC/WB
Advanced

T-N14LJDEUC-xxxx.x
T-N14LJDEUS-xxxx
E-Manual :NLDVBEU1H-xxxx
EDID SUCCESS
HDCP SUCCESS
CALIB : AV/COMP/PC/HDMI/
Option : 32S6AH0JJ,EU_UK,4000,NONE

DTP-SDAL-NT14L-xxxx-xxxx
RFS:"NT14L xxxx" K/1 20xx-xx-xx
KERNEL:xxx.xxxx,/Onboot: xxxx
TCON Version:----
NSP-DTVTD-xxxx

Model: UA32J4000
CIP SUCCESS
Factory Data Ver:xxx
EERC Version: xxx
NSP-BP-HAL-xxxx
NSP-AP-CNC-xxxx
NSP-AP-MM-xxxx

NSP-BP-MW-xxxx
NSP-BP-APP-xxxx
NSP-PNG-xx-xxxx
Date of purchase:-/-/----

4-5

4. Troubleshooting

Summary of Contents for UE32J5000AK

Page 1: ...LED TV SERVICE Manual LED TV Contents 1 Precautions 2 Product specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram UE32J5000AK Chassis UED51 Model UE32J5000AK...

Page 2: ...Reassembly 3 1 3 2 Disassembly and Reassembly_COVER REAR 3 4 4 Troubleshooting 4 1 4 1 Troubleshooting 4 1 4 2 How to Check Fault Symptom 4 2 4 2 1 No Power and No Video 4 2 4 3 Factory Mode Adjustme...

Page 3: ...nual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2015 Samsung Electronics Co Ltd All rights reserved P...

Page 4: ...adjustment and 2 compartment covers or shields isolation resistorcapacitor networks mechanical insulators etc Leakage Current Hot Check 3 DEVICE UNDER TEST READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE C...

Page 5: ...d by replacing them with components rated for higher voltage wattage etc Parts that have special safety characteristics are identified by on schematics and parts lists A substitute replacement that do...

Page 6: ...used 2 The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position After servicing always check that the screws com...

Page 7: ...sufficient to damage ESDs 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static...

Page 8: ...ntenna far away from any high voltage cables and install it firmly Contact with the highvoltage cable or the 6 antenna falling over may cause fire or electric shock When installing the product leave e...

Page 9: ...ew W D W Width H High D Depth H Detail View Color Front BLACK HAIR LINE Stand MATT BLACK Dimensions W x H x D 32 With Stand 741 0 x 460 2 x 150 5 mm 29 2 x18 1 x 5 9 inches Without Stand 741 0 x 436 0...

Page 10: ...ndex 200 Dynamic Contrast Ratio Mega Contrast Micro Dimming N A Precision Black Local Dimming N A Nano Crystal Color N A Wide Color Enhancer Plus Yes PurColor N A Auto Depth Enhancer N A Contrast Enha...

Page 11: ...n N A Motion control N A Convergence TV to Mobile Mirroring N A Mobile to TV Mirroring DLNA N A RVU N A Samsung SMART View N A Wireless TV On WOL N A Notification BLE N A Briefing On TV N A WiDi N A W...

Page 12: ...AN Built in N A Anynet HDMI CEC N A Design Design Slim Edge Mold Bezel Type NNB Slim Type Slim Front Color Black Light Effect Deco N A Stand Type Mini Arc Swivel Left Right N A Additional Feature Sams...

Page 13: ...Eco Mark YES Eco Label YES Eco Sensor N A Energy Efficiency Class A Accessory 3D Active Glasses Included N A Remote Controller Model TM1240A Batteries for Remote Control Yes Samsung Smart Touch Contr...

Page 14: ...x 1080 Input Signal Analog 0 7 Vp p 5 positive at 75 internally terminated Input Sync Signal H V Separate TTL P or N Environmental Considerations Operating Temperature 50 F 104 F 10 C 40 C Operating H...

Page 15: ...included in the package contents can be purchased separately The part code for some accessories may differ depending on your region Product Description Code No Remark Remote Control Batteries AA59 007...

Page 16: ...n when handling these components 3 1 Disassembly and Reassembly CAUTION Disconnect the LED TV from the power source before disassembly 1 Follow these directions carefully never use metal instruments t...

Page 17: ...ure Description Screws 3 Remove ASSY STAND P BASE L R 4 Remove Screws of COVER REAR Torque 7 8Kgf cm 6003 002755 5 Remove the COVER REAR 6 Remove Screws of ASSY PCB MAIN Torque 7 8Kgf cm 6001 003016 7...

Page 18: ...3 Disassembly and Reassemble Description Picture Description Screws 8 Remove the LVDS Cable LVDS Cable 9 Completed disassembly NOTE Reassembly procedures are in the reverse order of disassembly proced...

Page 19: ...REAR Description Picture Description 1 Pull the Lower left or right corner of COVER REAR 2 Opened that point 3 Pull the upper left or right corner of COVER REAR 4 Opened that point CAUTION Don t disa...

Page 20: ...ed cable Check to see if there is a disconnected or loose cable connection Check to see if the cables are connected according to the connection diagram Check the power input to the ASSY PCB MAIN 2 ASS...

Page 21: ...No Cause Main IC NT14L did not control the SW_Power Measure Change the Main Assy Yes Check Power of main IC B1 15V appear at BD917 Check Power of DDR IC B1 5V appear at BD911 No Cause There is proble...

Page 22: ...Location of Parts Main Board_Front A B C Detail A BD210 CN202 1 B BD911 BD917 C PANEL_VCC 4 3 4 Troubleshooting...

Page 23: ...Name 32 Panel Vendor SEC Code BN95 02130A Spec CY JJ032BGLV1V H SMPS PD Board Vendor SEM Code BN44 00838A Spec A5919_FSM MAIN ASSY Chassis Ass y BN91 14241C PBA Ass y code BN94 08230C Byte Item 0 Fact...

Page 24: ...tion Control Debug SVC ADC WB Advanced T N14LJDEUC xxxx x T N14LJDEUS xxxx E Manual NLDVBEU1H xxxx EDID SUCCESS HDCP SUCCESS CALIB AV COMP PC HDMI Option 32S6AH0JJ EU_UK 4000 NONE DTP SDAL NT14L xxxx...

Page 25: ...AUSTRAILIA Region PANEURO PnP Language ENG WIFI REGION E A Z AA AB OTN Support OFF ON OFF MediaPlay DLNA TTX ON ON OFF China HD OFF ON OFF NT Conversion OFF ON OFF Num of DTV 1 0 2 Num of AV 1 0 2 Nu...

Page 26: ...ON OFF 3D Support OFF ON OFF BT Support OFF ON OFF BT ADDRESS Not Support Not Support HP LINE Headphone Headphone LineOut NONE Capture Recording Support OFF ON OFF JAVA Date Service Support OFF ON OF...

Page 27: ..._HD V_ATV CVBS_PORT_2 V_AV1 AV_COMP_G1 V_AV2 CVBS_PORT_3 V_COMP1 ADC_PORT_1 V_COMP2 None V_PC ADC_PORT_0 V_SCART1_CVBS CVBS_PORT_3 V_SCART1_RGB ADC_PORT_2 V_SCART2_CVBS None V_SCART2_RGB None A_ATV SI...

Page 28: ...in Production ON ON OFF UART ENABLE ON ON OFF Eeprom Reset EER Reset 0 NVR All Clear OFF ON OFF ECO IC TYPE NONE NONE CT802FN NLS1106 MC8121 MC8121_ REV Info Link Server Type operating operating deve...

Page 29: ...of CI 1 0 1 Num of HYBRID TV 0 0 1 T CON Device BOARD CONTROL OFF ON OFF RM Server Type Operating operating development RTS Mode 0 0 1 PSA FKP Download1 FKP Download2 LMK threshold 0 Low threshold 0 H...

Page 30: ...er_Mute OFF ON OFF Speaker Delay Normal 0 Wiselink Delay Menu 0 Pilot Level High Thld 0x13h Pilot Level Low Thld 0x09h Pilot_Phase_diff_on_THR OFF ON OFF FM Prescale 0x2Eh AM Prescale 0x1Ah NICAM Pres...

Page 31: ...s CheckSum 0 Mic Scale 0 India Sound OFF ON OFF Wall Filter Type 0 SAP High Thld 9 SAP Low Thld 7 Bottom Checksum 0 Bottom Local CHeckSum 0 MFM Option PDD 1670 A_Dimming_Support OFF ON OFF UnderDriver...

Page 32: ...B CTRL_OFFSET_D 0 ND ADJ Support 0 0 1 MICOM POWER OFF 0 0 1 RF Mute Time 6ms 0ms 10ms CI 1 3 0 0 1 FRC FRC FDISPLAY ON OFF OFF ON OFF PC Mode ON OFF OFF ON OFF Home Panel FRC OFF ON OFF Tuner Margin...

Page 33: ...e 0 0 DEMOD Type 0 0 TPS Lock 0 0 RS Lock 0 0 SSI 0 0 SQI 0 0 Firmware Version 0 0 ISDB T FFT Size_1 0 0 Guard Interval_1 0 0 Freq Offset_1 0 0 SNR_1 0 0 IF AGC_1 0 0 TMCC Lock_1 0 0 TS Packet_1 0 0 M...

Page 34: ...Level 0 0 1 SOC TCON FRC Pattern 0 0 1 HDMI WB Pattern 0 0 1 HDMI Pattern Sel 0 0 1 Panel Display Time 1Hr SVC Info 0 Delete S N Failure Failure Success Upgrade T CON Usb Download Failure Failure Suc...

Page 35: ...p Back LAN Test AV Audio Test Failure Failure Success AV2 Audio Test Failure Failure Success DVIN Audio Test Failure Failure Success CVBS Test Failure Failure Success CVBS2 Test Failure Failure Succes...

Page 36: ...CH Inspection Satellite CH Inspection PDP Discharge Voltage IREPF Stopped Stopped running OPTION_HDMI DVI HDMI SOUND Auto Auto DVI HDMI HOT PLUG Disable Disable Enable HOT PLUG SWITCHING Boot Boot So...

Page 37: ...py CAL Data Restore_Copy Expert N D ADJ Source ATV IF AGC SPEED 0 0 16 Reset EEPROM_Reset Factory_Reset Auto Power MEMORY MEMORY ALWAYS ON ALWAYS OFF ADC WB Factory Menu Name Data Range ADC AV Calibar...

Page 38: ...WB_W2_R_Gain 154 WB_W2_B_Gain 95 WB N_R_Offset 128 WB_W2_N_Offset 128 WB_W2_N_Gain 146 WB_W2_N_Gain 138 MGA MGA On Off OFF R1_Gain 464 G1_Gain 452 B1_Gain 440 R2_Gain 482 G2_Gain 470 B2_Gain 458 R3_G...

Page 39: ...Factory Menu Name Data Range G7_Gain 506 B7_Gain 504 R8_Gain 508 G8_Gain 508 B8_Gain 506 R9_Gain 510 G9_Gain 510 B9_Gain 510 R10_Gain 512 G10_Gain 512 B10_Gain 512 Advanced 4 20 4 Troubleshooting...

Page 40: ...0 020 0 020 NA 70 IRE O 0 020 0 020 NA 80 IRE O 0 020 0 020 NA 90 IRE O 0 020 0 020 NA 100 IRE O NA NA NA Gray Check Adjust Spec xyL Adjust Target offset xyL Levels Code Check x y L x y L 10 IRE 0x01...

Page 41: ...pec High x y x y COOL 0 280 0 303 0 004 0 004 NORMAL 0 279 0 309 WARM2 0 321 0 353 Low x y x y COOL NA NA NA NA NORMAL NA NA WARM2 NA NA Panel Spec Gamma 2 20 0 35 20 128 x 0 281 0 030 255 y 0 288 0 0...

Page 42: ...0 020 0 020 NA 90 IRE O 0 020 0 020 NA 100 IRE O NA NA NA Gray Check Adjust Spec xyL Adjust Target offset xyL Levels Code Check x y L x y L 10 IRE 0x01 X 0 007 0 007 0 11 0 000 0 000 0 000 20 IRE 0x02...

Page 43: ...on The software already installed in the TV Software is represented as Year Month Day_Version 4 5 1 How to Check the Software Version Use the Main Menu Click the MENU key in remote controller 1 Select...

Page 44: ...HDCP SUCCESS CALIB AV COMP PC HDMI Option 32S6AH0JJ EU_UK 4000 NONE DTP SDAL NT14L xxxx xxxx RFS NT14L xxxx K 1 20xx xx xx KERNEL xxx xxxx Onboot xxxx TCON Version NSP DTVTD xxxx Model UA32J4000 CIP S...

Page 45: ...te the new version will have a higher number than the older version When software is upgraded video and audio settings you have made will return to their default factory settings We recommend you writ...

Page 46: ...Click the ENTER key 5 Click the ENTER key 6 Wait for upgrade complete Check the Software Version 4 27 4 Troubleshooting...

Page 47: ...4 6 Rear Cover Dimension DIMENSION 32J400 32J500 A 200 200 B 200 200 C 461 19 459 0 D 133 3 119 6 E 163 01 135 9 F 162 58 147 6 A B C D E F 4 28 4 Troubleshooting...

Page 48: ...5 1 5 Wiring Diagram 5 Wiring Diagram 5 1 Wiring Diagram 0 0 0 Main Board Speaker Speaker FUNCTION IR CN1401 0 CN302 0 A 0 A T CON CN202...

Page 49: ...3 PANEL_13V_PW 18 DGND 4 PANEL_13V_PW 19 EVEN_TX2 _LVDS 5 PANEL_13V_PW 20 EVEN_TX2 _LVDS 6 DGND 21 DGND 7 DGND 22 EVEN_TX1 _LVDS 8 DGND 23 EVEN_TX1 _LVDS 9 PANEL_WP 24 DGND 10 LVDS_FORMAT 25 EVEN_TX0...

Page 50: ...9 OP301_OP OPTICAL 1 SPDIF_OUT 3 GND 2 B5V 10 CN1301_CI PCMCIA 1 GND 35 GND 2 PCM_DATA 3 36 PCM_CD1 3 PCM_DATA 4 37 TSO_DATA 3 4 PCM_DATA 5 38 TSO_DATA 4 5 PCM_DATA 6 39 TSO_DATA 5 6 PCM_DATA 7 40 TSO...

Page 51: ...ng Diagram 5 3 Cables USE LVDS CABLE Main panel FUNCTION ASSY CABLE P FFC CABLE ASSY BOARD P Code 32 BN96 35462Y BN96 36076B Photo NOTE The code number of cable can be changed see Exploded Views and P...

Page 52: ...37254A ASSY CHASSIS TOP P Y15 J5003 32in PC ABS 1 SA 2 BN96 36076B ASSY BOARD P J4003_Function_Assy 1 SA 3 BN61 12065A HOLDER SIDE AV Y15 J4003 32 EO SMART 1 SNA 4 BN94 08230C ASSY PCB MAIN UJ5 1 SA...

Page 53: ...075 SCREW MACHINE BH M3 L4 ZPC WHT SWRCH1 2 SA 3 BN68 05722A LABEL STICKER ALL MODEL POLYPROPYLENE 0 1 SNA 3 BN90 06547N ASSY MISC BLU 1 SNA 4 BN61 08161A HOLDER LED PCB Direct LED PC white 6 SNA 5 01...

Page 54: ...1 SA 5 2007 000138 R CHIP 100ohm 5 1 16W TP 1005 4 SA 5 2007 000148 R CHIP 10Kohm 5 1 16W TP 1005 1 SA 5 2007 000171 R CHIP 0ohm 5 1 16W TP 1005 7 SNA 5 2007 000265 R CHIP 1 8Kohm 1 1 10W TP 1608 2 SA...

Page 55: ...480 2203 007544 C CER CHIP 100nF 10 50V X7R TP 1005 0 5 1 SA 5 2703 003747 INDUCTOR SMD 22uH 20 6060 0 135ohm 1300 2 SA 5 2703 003862 INDUCTOR SMD 10uH 20 6060 0 065ohm 1900 2 SA 5 2703 003913 INDUCTO...

Page 56: ...7 29 7 67V 500mW SOD 1 SNA 4 0403 001785 DIODE ZENER NZH5V1B 4 94 5 2V 500mW SOD 1 SA 4 0403 001797 DIODE ZENER NZH3V0B 2 85 3 15V 500mW SOD 1 SNA 4 0404 001404 DIODE SCHOTTKY BAT721C 40V 200mA SOT 23...

Page 57: ...00157 R CHIP 47Kohm 5 1 16W TP 1005 9 SNA 4 2007 000162 R CHIP 100Kohm 5 1 16W TP 1005 6 SNA 4 2007 000168 R CHIP 470Kohm 5 1 16W TP 1005 5 SA 4 2007 000171 R CHIP 0ohm 5 1 16W TP 1005 7 SNA 4 2007 00...

Page 58: ...4 2007 008213 R CHIP 4 3Kohm 1 1 16W TP 1005 1 SNA 4 2007 008263 R CHIP 3Kohm 1 1 16W TP 1005 1 SA 4 2007 008275 R CHIP 30Kohm 1 1 16W TP 1005 2 SNA 4 2007 008332 R CHIP 11 5Kohm 1 1 16W TP 1005 2 SA...

Page 59: ...4 AD480 2203 007269 C CER CHIP 22000nF 20 10V X5R TP 2012 2 13 SA 4 AD480 2203 007270 C CER CHIP 10000nF 10 10V X5R TP 1608 0 16 SNA 4 AD480 2203 007306 C CER CHIP 10000nF 10 25V X5R TP 2012 1 10 SNA...

Page 60: ...3 17A External 10 1 SA 0 2 BN68 05417A LABEL 02 ENERGY ALL EDC PP T0 135 60 125 1 SNA 0 2 BN96 30493K ASSY ACCESSORY CABLE UJ5 1 SNA 3 T0268 3903 000849 CBF POWER CORD DT CEE LP 21L 250V 2 5A B 1 SC 3...

Page 61: ...2900 TRP 1 SNA 0 2 BN01 00039A FOIL STRETCH HOOD LLDPE T0 08 W930 L1400 0 SNA 0 2 AS080 BN63 10787F SHEET COVER UE22ES5000 PE T4 0 W1020 L11 1 SNA 0 2 BN69 08447A PAD COMM CB SW2 T3 W800 L1000 YE 1 SN...

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