Samsung Ubigate iBG2016 Troubleshooting Manual Download Page 1 | Manualshive

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Summary of Contents for Ubigate iBG2016

Page 1: ......

Page 2: ...cs All other company and product names may be trademarks of the respective companies with which they are associated This manual should be read before the installation and operation and the operator sh...

Page 3: ...communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC REQ...

Page 4: ...h Part 68 of the FCC rules The FCC Part 68 label is located on the bottom chassis panel This label contains the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requeste...

Page 5: ...you will be advised of your right to file a complaint with the FCC if you believe it is necessary CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES The telephone company may make changes in its fa...

Page 6: ...Switched Telephone Network PSTN when DID calls are Answered by the called station Answered by the attendant Routed to a recorded announcement that can be administered by the Customer Premises Equipme...

Page 7: ...aws a license may be required from the American Society of Composers Authors and Publishers ASCAP or other similar organizations if copyright music is transmitted through the Music on Hold feature SAM...

Page 8: ...h safety standards in the United States and Canada This system is listed with Underwriters Laboratories The cUL Mark is separately shown on the label The following statement from Underwriters Labs app...

Page 9: ...National Electrical Code ANSI NFPA 70 and Article 10 of Part 1 of the Canadian Electrical Code Part 1 C22 1 Termination of the supplementary earthing conductor is permitted to be made to building stee...

Page 10: ...ection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ra...

Page 11: ...must be carefully read and thoroughly understood Such information may or may not be enclosed in a rectangular box separating it from the main text but is always preceded by an icon and or a bold titl...

Page 12: ...Start Guide Ubigate iBG2016 iBG DM User Guide Ubigate ISM User Guide Ubigate iPX User Guide Contacting Technical Support For questions regarding the product and the content of this document Please vi...

Page 13: ...TERS LABORATORIES VI INTRODUCTION I Purpose I Conventions I Console Screen Output I Reference II Contacting Technical Support II Obtaining Publications and Additional Information II Revision History I...

Page 14: ...s Co Ltd Troubleshooting 4 Gatekeeper connection fail alarm 5 Symptoms 5 Possible Causes 5 Troubleshooting 5 FXO connect alarm 6 Symptoms 6 Possible Causes 6 Troubleshooting 6 DSP fail fault 7 Symptom...

Page 15: ...max call limit RAISE Feb 09 11 58 28 informational EVENT Exceeding a major threshold of the system max call limit CLEAR Feb 09 11 59 23 error EVENT Exceeding a minor threshold of the system max call...

Page 16: ...call min value maj value no call admission threshold alarm max call min value Is the percentage of current call count against max call count that minor alarm would be created Default value is 70 Range...

Page 17: ...ent DSP usage is reached on pre configured threshold alarm value Troubleshooting 1 Change threshold alarm max dsp value 2 Change your DSP card have high performance To change theshold alarm max dsp va...

Page 18: ...09 12 00 24 informational EVENT Connection fails between system and SIP entity CLEAR Possible Causes Call server which is configured by iBG2016 gateway system is not running Call server network is unr...

Page 19: ...tity RAISE Feb 09 12 00 36 informational EVENT Connection fails between H 323 entity CLEAR Possible Causes Gatekeeper which is configured by iBG2016 gateway system is not running Gatekeeper network is...

Page 20: ...ed Feb 09 12 00 39 error EVENT Notify that FXO port is connected when using Loop start only RAISE Feb 09 12 00 42 informational EVENT Notify that FXO port is connected when using Loop start only CLEAR...

Page 21: ...fault occurs the system cannot be used as voice gateway When the iBG2016 system fails to initialize DSP chipset you have to reboot the system Symptoms On the iBG2016 system following event will be oc...

Page 22: ...TroubleShooting Manual 8 SAMSUNG Electronics Co Ltd This page is intentionally left blank...

Page 23: ...reserved Information in this manual is proprietary to SAMSUNG Electronics Co Ltd No information contained here may be copied translated transcribed or duplicated by any form without the prior written...

Page 24: ...EQNA 000044 Ed 00...

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