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English
Issues
Solutions and Explanations
The remote control does not
work.
•
Replace the remote control batteries with the poles (+/–) in the right
direction.
•
Clean the sensor’s transmission window on the remote.
•
Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote
control doesn’t turn the TV on
or off, or adjust the volume.
•
Programme the Cable/Set top box remote control to operate the TV.
Refer to the Cable/Set top box user manual for the SAMSUNG TV code.
A “Mode Not Supported”
message appears.
•
Check the supported resolution of the TV, and adjust the external
device’s output resolution accordingly.
There is a plastic smell from the
TV.
•
This smell is normal and will dissipate over time.