32
3
Base on the test result, select
Yes
/
No
.
Yes
No
Do you still see the same problem on the test screen?
•
You will see the following screen when you select
Yes
.
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐
Model Code: **************
‐
S/N: **************
OK
•
You will see the following screen when you select
No
.
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If the
problem persists, follow the steps below:
‐
Turn off your monitor and any other connected device, such as a PC. Turn on your monitor first
and then the other connected device.
‐
Update the operating system and graphics card driver to the latest version and restart your PC.
‐
Connect the other device, such as a PC, to a different input port on your monitor.
‐
Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
Replace the cable with the one enclosed with your monitor.
OK
