Samsung U28E850R User Manual Download

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Before Using the Product

The contents of this manual are subject to change without notice to improve quality.

2015 Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Icons used in this manual

The following images are for reference only. Real-life situations may

differ from what is shown in the images.

Summary of Contents for U28E850R

Page 1: ...anual U24E850R U28E850R U32E850R The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 0048...

Page 2: ...rect posture to use the product PREPARATIONS 18 Checking the Contents 18 Checking the Components 19 Parts 19 Frontal Button 21 Reverse Side 27 Installation 27 Removing the Stand 28 Installing the Wall...

Page 3: ...ecting a PC to the Product 40 Utilizing the Product as a USB HUB 42 Driver Installation 43 Setting Optimum Resolution SCREEN SETUP 44 SAMSUNG MAGIC Bright 44 Configuring SAMSUNG MAGIC Bright 47 Bright...

Page 4: ...nfiguring PIP PBP Mode 65 Configuring Size 66 Configuring Position 67 Configuring Sound Source 68 Configuring Source 72 Configuring Picture Size 76 Configuring Contrast COORDINATING OSD 78 Transparenc...

Page 5: ...alizing Settings Reset All INFORMATION MENU AND OTHERS 97 Information 97 Displaying Information 98 Configuring Brightness Contrast and Volume from the Initial Screen INSTALLING THE SOFTWARE 99 Easy Se...

Page 6: ...sponsibility for the Pay Service Cost to Customers 113 Not a product defect 113 A Product damage caused by customer s fault 113 Others 114 Correct Disposal 114 Correct Disposal of This Product Waste E...

Page 7: ...nual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft and Windows are registered trademarks of Microsoft Corporation VES...

Page 8: ...able by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor with a clean soft and dry cloth Do not apply a cleaning agent that contains alcohol...

Page 9: ...rise may cause fire and damage the product Be sure to allow the amount of space as shown below or greater when installing the product The exterior may differ depending on the product Precautions for...

Page 10: ...t high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product This symbol alerts you that important literature concerning operation and maintenanc...

Page 11: ...t hands Otherwise an electric shock may result Insert the power plug all the way in so it is not loose An unstable connection may cause a fire Connect the power plug to a grounded power socket type 1...

Page 12: ...to completely cut the power to the product Power to the product cannot be completely cut off with the power button Hold the plug when disconnecting the power cord from the power socket An electric sho...

Page 13: ...e Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean o...

Page 14: ...lt Contact Samsung Customer Service Center for repair To move the product first disconnect all the cables from it including the power cable Otherwise the power cord may be damaged and a fire or electr...

Page 15: ...may result Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains Otherwise a fir...

Page 16: ...ctric shock or electric leakage Use the product at the recommended resolution and frequency Your eyesight may deteriorate Looking at the screen too close for an extended period of time can deteriorate...

Page 17: ...he volume too high Having the sound too loud may damage your hearing Use the product in the correct posture as follows Straighten your back Allow a distance of 45 to 50 cm between your eye and the scr...

Page 18: ...sound can be normal output using a standard DP MINI DP or HDMI cable is recommended The DP MINI DP and HDMI cables must support a resolution of 3840 x 2160 at 60 Hz U24E850R To ensure that the screen...

Page 19: ...D control press and hold the button for 10 seconds Disable To unlock the OSD control press and hold the button for 10 seconds If the OSD control is locked Brightness Contrast and Volume can be adjuste...

Page 20: ...sing the button a message that shows the changed input source will appear at the top left corner of the screen Press the button when configuring settings for the PIP PBP function is required Turn the...

Page 21: ...wn Specifications are subject to change without notice to improve quality U24E850R Port Description Connect the power cord for your monitor to the POWER IN port on the back of the product Connect to a...

Page 22: ...ports only These ports charge devices faster than typical USB ports The speed depends on the connected devices Connects to a PC using a USB cable Compatible with a USB cable version 3 0 or lower This...

Page 23: ...rce device using an HDMI cable HDMI 1 support 3840 x 2160 30 Hz HDMI 2 support 3840 x 2160 60 Hz Connects to a PC using a DP cable Connects to a PC using a MINI DP cable Connect to a USB device High s...

Page 24: ...ions 1 1 Preparations Connects to a PC using a USB cable Compatible with a USB cable version 3 0 or lower This port can only connect to a PC Connect to an audio output device such as headphones Port D...

Page 25: ...rce device using an HDMI cable HDMI 1 support 3840 x 2160 30 Hz HDMI 2 support 3840 x 2160 60 Hz Connects to a PC using a DP cable Connects to a PC using a MINI DP cable Connect to a USB device High s...

Page 26: ...ations Connects to a PC using a USB cable Compatible with a USB cable version 3 0 or lower This port can only connect to a PC Connect to an audio output device such as headphones Connect to an externa...

Page 27: ...e product off and remove the power cable from the power socket Place a protective cloth or cushion on a flat surface Next place the product with the face down on top of the cloth or cushion Unfasten t...

Page 28: ...l mount kit to use with the product For detailed information on installing the wall mount see the instructions provided with the wall mount We recommend you contact a technician for assistance when in...

Page 29: ...rd screw specifications Screws that are too long may cause damage to the inside of the product For wall mounts that do not comply with the VESA standard screw specifications the length of the screws m...

Page 30: ...ktop stand using excessive force The product may get damaged or fall and cause personal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching th...

Page 31: ...can be adjusted Hold the top center of the product and adjust the height carefully 1 3 5 Rotating the Monitor Screen You can rotate your monitor as shown below Adjust the screen following the arrow di...

Page 32: ...Specifications are subject to change without notice to improve quality To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put on...

Page 33: ...o function may not be available 3 To maximize the performance of the function update the graphics card driver to the latest version 4 Fourteen languages are available as installation languages 5 If th...

Page 34: ...ll automatically rotate when the screen rotates Caution 1 If the MagicRotation Auto software is not installed on the monitor contents on the screen cannot be rotated The OSD can still rotate by 90 and...

Page 35: ...tion method suitable for your PC Connecting parts may differ in different products To ensure the screen displays properly do not use HDMI to DP micro HDMI to DP or other nonstandard cables bought from...

Page 36: ...ort on the back of the product to the HDMI port on the PC using an HDMI cable 2 Press to change the input source to HDMI 1 or HDMI 2 Provided ports may vary depending on the product To display 3840 x...

Page 37: ...rd of the DP source supports 3840 x 2160 60 Hz 2 2 3 Connection Using the MINI DP Cable Do not connect the power cable before connecting all other cables Ensure you connect a source device first befor...

Page 38: ...the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable 1 Connect an audio output device such as headphones to port on the produc...

Page 39: ...the Power Connecting parts may differ in different products The exterior may differ depending on the product To use the product connect the power cable to a power outlet and the POWER IN port on the p...

Page 40: ...een the PC and the product Ensure the PC supports USB 3 0 2 3 2 Utilizing the Product as a USB HUB Using the product as a hub connect and use various source devices with the product at the same time A...

Page 41: ...age HDD requiring external power supply be sure to connect it to a power source The high speed charging can only be provided through ports and According to the USB 3 0 battery charging specification U...

Page 42: ...roduct If the file provided is faulty visit the Samsung homepage http www samsung com and download the file 1 Insert the user manual CD provided with the product into the CD ROM drive 2 Click Windows...

Page 43: ...your PC to the optimum setting 1 Press to display the language settings menu 2 To hide the information message press or If the optimum resolution is not selected the message will appear up to three t...

Page 44: ...Eye Saver Mode is enabled Not available when PIP PBP Mode is set to On You can customize the brightness to suit your preferences 3 1 1 Configuring SAMSUNG MAGIC Bright 1 Press any button on the front...

Page 45: ...the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment U28E850R SAMSUNG MAGICBright SAMSUNG...

Page 46: ...p image Movie Select this mode when the surroundings are dark This will save power and reduce eye fatigue Custom Select this mode when you want to adjust the image according to your preferences 4 Pres...

Page 47: ...he corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Brightness and press on the product The following screen will appear 4 Adjust the Brightness using t...

Page 48: ...ress to display the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Contrast and press on the product The following screen will appear 4 Adjust the Con...

Page 49: ...creen 2 Press to move to Picture and press on the product 3 Press to move to Sharpness and press on the product The following screen will appear 4 Adjust the Sharpness using the buttons 5 The selected...

Page 50: ...n the product The following screen will appear Red Adjust the red saturation level Values closer to 100 mean greater intensity for the color Green Adjust the green saturation level Values closer to 10...

Page 51: ...be warmer than Normal mode Warm 2 Set the color temperature to be warmer than Warm 1 Custom Customize the color tone When the external input is connected through HDMI DP MINI DP and PC AV Mode is set...

Page 52: ...ewing angle brightness and tint to suit your preferences 3 6 1 Configuring SAMSUNG MAGIC Angle 1 Press any button on the front of the product to display the Function Key Guide Next press to display th...

Page 53: ...than the product Side Mode Select this option to view from either side of the product Group View Select this option for more than one viewer to view from places and Custom Lean Back Mode 1 will be app...

Page 54: ...he product 3 Press to move to HDMI Black Level and press on the product The following screen will appear Normal Select this mode when there is no contrast ratio degradation Low Select this mode to red...

Page 55: ...ight Content standards 3 8 1 Configuring Eye Saver Mode 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to...

Page 56: ...Next press to display the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Game Mode and press on the product The following screen will appear 4 Press...

Page 57: ...57 Screen Setup 3 3 Screen Setup If you want to keep Game Mode enabled all the time select Always On...

Page 58: ...the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Response Time and press on the product The following screen will appear 4 Press to move to the opti...

Page 59: ...he product 3 Press to move to Picture Size and press on the product The following screen will appear Auto Display the picture according to the aspect ratio of the input source Wide Display the picture...

Page 60: ...DP cable The input signal is 480p 576p 720p or 1080p and monitor can display normally Not every model can support all of these signals This can only be set when the external input is connected through...

Page 61: ...he corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Screen Adjustment and press on the product 4 Press to move to H Position or V Position and press The...

Page 62: ...ge the resolution to 1280 x 1024 The screen may flicker briefly or appear after a delay when you enable or disable the PIP PBP function or when you change the screen size with the PIP PBP function act...

Page 63: ...enabled the resolution will not be able to automatically switch to the optimum resolution due to a compatibility issue between the graphics card and the Windows system Set PIP PBP Mode to Off Alterna...

Page 64: ...Key Guide Next press to display the corresponding menu screen 2 Press to move to PIP PBP and press on the product 3 Press to move to PIP PBP Mode and press on the product The following screen will app...

Page 65: ...you want to use PIP mode where the optimum resolution for the sub screen is 720 x 480 width x height Select the icon image if you want to use PIP mode where the optimum resolution of the sub screen is...

Page 66: ...n the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied Not available when PBP is selected The screen may flicker if the i...

Page 67: ...the option you want and press 5 The selected option will be applied PIP U24E850R U28E850R U32E850R PBP U24E850R U28E850R U32E850R Set which screen you want to hear the sound for PIP PBP PIP PBP Mode S...

Page 68: ...product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to PIP PBP and press on the product 3 Press to move to Source and press available in PIP...

Page 69: ...DP HDMI 1 HDMI 2 4 Press to move to the option you want and press 5 The selected option will be applied The input source for the main screen changes With the exception of the current input source the...

Page 70: ...PBP and press on the product 3 Press to move to Source and press available in PBP mode Size The following screen will appear U24E850R If the function button description page appears press The main scr...

Page 71: ...ess to move to Apply and press on the product Pressing when Cancel is selected will clear the Source settings and display the PIP PBP control menu page The input source for the main screen changes The...

Page 72: ...ss to move to PIP PBP and press on the product 3 Press to move to Picture Size and press available in PIP mode Size The following screen will appear Auto Display the picture according to the aspect ra...

Page 73: ...he product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DP MINI DP cable The input signal is 480p 576p 720p or...

Page 74: ...3 Press to move to Picture Size and press available in PBP mode Size The following screen will appear Auto Display the picture according to the aspect ratio of the each screen input source Wide Displ...

Page 75: ...not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI...

Page 76: ...y Guide Next press to display the corresponding menu screen 2 Press to move to PIP PBP and press on the product 3 Press to move to Contrast and press available in PIP mode Size The following screen wi...

Page 77: ...ss to display the corresponding menu screen 2 Press to move to PIP PBP and press on the product 3 Press to move to Contrast and press available in PBP mode Size The following screen will appear 4 Adju...

Page 78: ...of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to OnScreen Display and press on the product 3 Press to move to Transparency and pr...

Page 79: ...he front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to OnScreen Display and press on the product 3 Press to move to Language a...

Page 80: ...on on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to OnScreen Display and press on the product 3 Press to move to Dis...

Page 81: ...enabled Not available when PIP PBP Mode is set to On 6 1 1 Configuring FreeSync 1 Press any button on the front of the product to display the Function Key Guide Next press to display the correspondin...

Page 82: ...nly a few of the following types of AMD graphics card can support FreeSync and need to install the AMD s latest official FreeSync driver Radeon R9 290X 290 Radeon R9 285 Radeon R7 260X 260 AMD A10 Kav...

Page 83: ...83 Setup and Reset 6 6 Setup and Reset Point the right mouse button select the AMD Catalyst Control Center...

Page 84: ...een 2 Press to move to System and press on the product 3 Press to move to Smart Eco Saving and press on the product The following screen will appear Off Deactivate the Smart Eco Saving function On The...

Page 85: ...Timer and press on the product 5 Press to move to Off Timer and press on the product The following screen will appear Off Deactivate the off timer so that the product does not power off automatically...

Page 86: ...duct The following screen will appear 6 Press to configure Turn Off After 7 The selected option will be applied The off timer can be set within a range of 1 to 23 hours The product will automatically...

Page 87: ...Eco Timer and press on the product The following screen will appear Off Deactivate the eco timer to disable the automatic power off feature The product will not power off while in power saving mode if...

Page 88: ...e product 4 Press to move to Eco Timer and press on the product 5 Press to move to Eco Off After and press on the product The following screen will appear 6 Press to configure Eco Off After 7 The sele...

Page 89: ...connected These ports may not be compatible with new USB devices that may be released in the future If a device such as a mouse keyboard or memory storage device is connected to the or port and the d...

Page 90: ...to the option you want and press 6 The selected option will be applied Off Off 1 2 Auto Set the USB Super charging mode FreeSync Smart Eco Saving Off Timer Plus USB Super Charging PC AV Mode DisplayP...

Page 91: ...tion Key Guide Next press to display the corresponding menu screen 2 Press to move to System and press on the product 3 Press to move to PC AV Mode and press on the product 4 Press to move to HDMI Dis...

Page 92: ...for the DisplayPort source DisplayPort MiniDP HDMI 1 HDMI 2 PC AV Mode PC AV Select the PC AV mode for the MiniDP source DisplayPort MiniDP HDMI 1 HDMI 2 PC AV Mode PC AV Select the PC AV mode for the...

Page 93: ...ect 1 1 the maximum resolution of your screen drops to 2560 x 1440 due to the limitations in HBR1 transmission speeds 6 6 1 Configuring DisplayPort Ver 1 Press any button on the front of the product t...

Page 94: ...n 2 Press to move to System and press on the product 3 Press to move to Source Detection and press on the product The following screen will appear Auto The input source is automatically recognized Man...

Page 95: ...2 Press to move to System and press on the product 3 Press to move to Key Repeat Time and press on the product The following screen will appear Acceleration 1 sec or 2 sec can be selected If No Repea...

Page 96: ...isplay the corresponding menu screen 2 Press to move to System and press on the product 3 Press to move to Reset All and press on the product The following screen will appear 4 Press to move to the op...

Page 97: ...cy and resolution will appear The following screen will appear U24E850R U28E850R U32E850R PBP PIP Information Picture PIP PBP OnScreen Display System Information HDMI x kHz Hz Information Picture PIP...

Page 98: ...bled Contrast This option is not available when Bright is in Cinema or Dynamic Contrast mode This menu is not available when Game Mode is enabled This menu is not available when PIP PBP Mode is set to...

Page 99: ...ructions given on the screen to proceed with installation The software may not work properly if you do not restart the computer after the installation The Easy Setting Box icon may not appear dependin...

Page 100: ...are 8 8 Installing the Software 8 1 2 Removing the Software Click Start select Settings Control Panel and then double click Add or Remove Programs Select Easy Setting Box from the program list and cli...

Page 101: ...agnosis test 1 Power off both the PC and product 2 Disconnect the cables from the product 3 Power on the product 4 If the message Check Signal Cable appears the product is working normally If the scre...

Page 102: ...e product Refer to 2 2 Connecting and Using a PC The screen appears unstable and shaky Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible wi...

Page 103: ...formance The product is safe to use Issues Solutions There is no sound Check the connection of the audio device or adjust the volume Check the volume The volume is too low Adjust the volume If the vol...

Page 104: ...anel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor and adjust Refresh rate under Monitor settings Windows 7 Go to Control Panel Appearance and Personalizati...

Page 105: ...display settings and adjust the resolution How do I set power saving mode Windows XP Set power saving mode in Control Panel Appearance and Themes Display Screen Saver Settings Power options or BIOS S...

Page 106: ...oltage can vary in different countries Dimensions W x H x D Weight Without Stand 561 0 x 336 1 x 59 3 mm 661 1 x 384 5 x 60 7 mm With Stand MAX 561 0 x 527 2 x 260 6 mm 6 69 kg MIN 561 0 x 397 2 x 260...

Page 107: ...ubject to change without notice to improve quality This device is a Class B digital apparatus Model Name U32E850R Panel Size 79 9 cm Display area 696 96 mm H x 392 04 mm V Pixel Pitch 0 1815 mm H x 0...

Page 108: ...adjusted If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to...

Page 109: ...0 VESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57 284 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864...

Page 110: ...ESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57 284 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67...

Page 111: ...480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57...

Page 112: ...same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz Some resolutions listed in the tab...

Page 113: ...If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation addit...

Page 114: ...om other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or thei...

Page 115: ...an image although the refreshing is invisible to the naked eye The number of screen refreshes is called scanning rate and is measured in Hz A scanning rate of 60Hz means that the screen refreshes 60...

Page 116: ...ame time E g A resolution of 1920 x 1080 consists of 1920 horizontal pixels horizontal resolution and 1080 vertical lines vertical resolution E g A resolution of 1920 x 1200 consists of 1920 horizonta...

Page 117: ...neral 106 H HDMI Black Level 54 I INFORMATION 97 Installation 27 K Key Repeat Time 95 L Language 79 O Off Timer 85 P Parts 19 PC AV Mode 91 Picture Size 59 Q Q A 104 R Requirements Before Contacting S...

Page 118: ...Index Index 118 T Terminology 115 Transparency 78 U USB Super Charging 89 Utilizing the Product as a USB HUB 40...

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