Samsung TU800D Series User Manual Download Page 5

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Internet security

Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and 
hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In 
addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and personal information, no Internet-connected device or 
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure 
your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:

 

When Samsung releases software updates to improve the security of your TV, you should promptly install these 
updates. To automatically receive these updates, turn on 

Auto Update

 in the TV's menu (

 >   

Settings

 > 

Support

 

Software Update

 > 

Auto Update

). When an update is available, a popup message appears on the TV screen. Accept 

the software download and update by selecting 

Yes

 when prompted. Take steps to secure your wireless access 

point and network. Your access point's manual should provide additional details about how to implement the 
following measures:

 

– Secure your wireless access point's management settings with a unique password to prevent unauthorized 

changes to security related settings.

 

– Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless 

network signal.

 

– Secure access to your wireless network with a hard-to-guess password.

 

– Confirm your access point's firewall setting is enabled (if so equipped).

 

– Make sure that all your Internet-connected devices are behind your network's firewall.

 

– If your access point or modem has a standby mode button, use it to disconnect your home network from the 

Internet when it is not in use.

 

Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.).

 

If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote 
session, do NOT accept.

 

Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only 
those authorized apps provided by Samsung through Samsung Smart Hub.

Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product 
appearance. Product design and specifications may change without notice.

Summary of Contents for TU800D Series

Page 1: ... this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No If you have any questions please call us at 1 800 SAMSUNG 1 800 726 7864 for assistance USER MANUAL 8 SERIES ...

Page 2: ...lso useyourPC tovisit www samsung com and click Support On thewebsite you can download the manuals and see its contents onyourPC ormobile device Learningthe e Manual s assistancefunctions Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page Sitemap It displays the lists foreach item in e Manual RecentlyViewed Topics Se...

Page 3: ...and in the back orbottom are provided fornecessaryventilation To ensure reliable operation of this apparatus and to protect it from overheating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it i...

Page 4: ...e sure to contact an authorized Samsung service centerforinformation ifyou intend to installyourTVin a location with heavydust high orlowtemperatures high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric sh...

Page 5: ...ess point and network Youraccess point s manual should provide additional details about howto implement the following measures Secureyourwireless access point s management settingswith a unique password to prevent unauthorized changes to securityrelated settings Implement standard encryption e g WPA2 encryption onyourwireless access point to secureyourwireless network signal Secure access toyourwi...

Page 6: ...bout the Buttons on the Samsung Smart Remote 10 Pairing the TVto the Samsung Smart Remote 11 Installing batteries into the Samsung Smart Remote 11 03 Initial Setup Using the TVController 12 04 Troubleshooting and Maintenance Troubleshooting 13 What is Remote Support 15 Eco Sensorand screen brightness 15 Caring forthe TV 16 05 Specifications and OtherInformation Specifications 17 Environmental Cons...

Page 7: ...installyourwall mount on a solidwall perpendicularto the floor Before attaching thewall mount to surfaces otherthan plasterboard contactyournearest dealerforadditional information Ifyou install the TVon a ceiling orslantedwall it mayfall and result in severe personal injury When installing awall mount kit we recommendyou fasten all fourVESAscrews Ifyouwant to install awall mount kit that attaches ...

Page 8: ...ding to personal injury Samsung is not liable forthese kinds of accidents Samsung is not liable forproduct damage orpersonal injurywhen a non VESAornon specifiedwall mount is used orwhen the consumerfails to followthe product installation instructions Do not mount the TVat more than a15 degree tilt Always have two people mount the TVonto awall For82 inch orlargermodels have fourpeople mount the TV...

Page 9: ...rniture forexample cupboards orbookcases without anchoring both the furniture and the television set to a suitable support Neverplace the television set on cloth orothermaterials that maybe located between the television set and supporting furniture Neverplace items that might tempt children to climb such as toys and remote controls on the top of the television orfurniture onwhich the television i...

Page 10: ...en Volume Move the button up ordown to adjust thevolume To mute the sound press the button When pressed in and held for1 second ormore the Accessibility Shortcuts menu appears Channel Move the button up ordown to change the channel To see the Guide screen press the button Launches the app indicated bythe button Select Selects orruns a highlighted item When pressedwhileyou arewatching content detai...

Page 11: ...old the buttons labeled and as shown in the figure on the left simultaneouslyfor3 seconds or more Installing batteries intothe Samsung Smart Remote To install the batteries push the rearcoveropen in the direction of the arrowat the bottom of the illustration and then insert the batteries as shown in the figure Make sure that the positive and negative ends are facing in the correct direction Close ...

Page 12: ... is available formobile devices runningAndroid 6 0 orhigheroriOS10 orhigher Noise mayoccurtemporarilywhen the TVcommunicateswith mobile devices Usingthe TVController You can turn on the TVwith the TVController button at the bottom of the TV and then use the Control menu The Control menu appearswhen the TVController button is pressedwhile the TVis On Formore information about its usage referto the ...

Page 13: ...e powerindicatorat the bottom of the TVis lit and glowing a solid red Trypressing the TVController button at the bottom of the TVto make sure that the problem is notwith the remote control If the TVturns on referto The remote control does notwork There is no picture video sound ora distorted picture video soundfrom an external device or Weak orNo Signal is displayed onthe TV oryou cannotfind a cha...

Page 14: ...ettings are lost after5 minutes The TVis in the Retail Mode Change the Usage Mode in the System Manager Menu to Home Mode Settings General System Manager Usage Mode Home Mode IntermittentWi Fi Make sure the TVhas a network connection Settings General Network Network Status Make sure theWi Fi password is entered correctly Check the distance between the TVand the modem oraccess point The distance sh...

Page 15: ...ask forremote support 2 Open the menu onyourTV and then go to the Support menu Settings Support 3 Select Remote Management then read and agree to the service agreements When the PIN screen appears provide the PIN numberto the technician 4 The technicianwill then accessyourTV Eco Sensorand screen brightness Eco Sensoradjusts the brightness of the TVautomatically This feature measures the light inyo...

Page 16: ...he product maycause a failure fire orelectric shock To clean the screen turn off the TV then gentlywipe awaysmudges and fingerprints on the panelwith a micro fibercloth Clean the bodyorpanel of the TVwith a micro fibercloth dampenedwith a small amount ofwater Afterthat remove the moisturewith a dry cloth While cleaning do not applystrong force to the surface of the panel because it can damage the ...

Page 17: ...x 9 9 inches 1116 8 x 719 1 x 250 2 mm Weight Without Stand With Stand 17 9 lbs 8 1 kg 18 3 lbs 8 3 kg 25 1 lbs 11 4 kg 25 6 lbs 11 6 kg Model Name UN55TU8000 UN55TU8200 UN55TU8500 UN55TU850D DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 55 Class 54 6 inches 55 Class 54 6 inches Sound Output 20W 20W Dimensions Wx H x D Body With Stand 48 4 x 27 8 x 2 4 inches 1...

Page 18: ... Weight Without Stand With Stand 45 4 lbs 20 6 kg 46 1 lbs 20 9 kg 49 2 lbs 22 3 kg 54 9 lbs 24 9 kg Model Name UN75TU8000 UN75TU8200 UN85TU8000 UN85TU800D UN85TU8200 DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 75 Class 74 5 inches 85 Class 84 5 inches Sound Output 20W 20W Dimensions Wx H x D Body With Stand 65 9 x 37 7 x 2 4 inches 1673 2 x 958 2 x 59 9 mm 6...

Page 19: ...hed to the back of the TV On some models the label is inside the cover terminal YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Referto the dimensions before installingyourTV Not responsible fortypographical orprinted errors To connec...

Page 20: ... 9 11 5 UN55TU8000 UN55TU8200 8 1 20 2 11 8 UN55TU8500 UN55TU850D 7 9 20 2 11 9 UN65TU8000 UN65TU8200 8 9 20 6 11 9 UN65TU8500 UN65TU850D 8 8 20 6 12 0 UN75TU8000 UN75TU8200 9 1 25 0 12 8 UN85TU8000 UN85TU800D UN85TU8200 9 8 25 5 16 9 Licenses The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks orregistered trademarks of HDMI Licensing LLC in the United St...

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Page 24: ...ort Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 accessibility contact information in U S A accessibility sea samsung com Scan the QR code to view our helpful how to videos Scan this QR code with your smart phone to see helpful videos If you experience issues please do not take the TV back to the store In the United States of America call us at 1 800 SAMSUNG 1 800 72...

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