Samsung Trender SPH-M380, User Manual, Page: 17 / 192

1A. Setting Up Service 5
Setting Up
Ser
vice
䢇
If you received your device in the mail and you are
activating a new device for an existing number on your
account
, (you’re swapping phones), you can activate
on your computer online or directly on your phone.
䡲
Activate on your computer:
●
Go to
sprint.com/activate
and follow the
instructions.
䡲
Activate on your phone:
1. Turn on your new phone. (Make sure the old one is
turned off.) Your phone will automatically attempt
Hands-Free Activation.
2. Tap
Activate
to override auto-activation and start
the manual activation wizard.
3. Follow the on-screen prompts to complete the
activation process.
4. After you have completed the wizard, make a
phone call to confirm your activation.
If your device is still not activated or you do not have
access to the Internet, contact Sprint Customer
Service at
1-888-211-4727 for assistance.
Using Device Self Service
This built-in service can allows you to activate your
phone manually via a Web-enabled UI.
1.
Press and touch Main ( ) > Settings >
Device Self Service
.
2. Follow the onscreen prompts to manually activate
your new phone.
Important:
For security reasons, you will need your Sprint
phone number and PIN to use this activation
method.
Note:
Your phone will need to complete one hands-free
activation attempt before you can continue.
Note: If you don’t override Hands-Free Activation, your phone
will attempt to auto activate five times. Wait for
Retry
to
appear on your screen. Tap Retry and then tap
Activate
.
Tip:
Do not press while the device is being activated.
Pressing cancels the activation process.
Note:
If you are having difficulty with activation, contact Sprint
Customer Service by dialing
1-888-211-4727 from any
other phone.
Main
M380_UG.book Page 5 Wednesday, May 11, 2011 2:36 PM