Samsung TH310 Series E-Manual Download Page 110 | Manualshive

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105

Getting Support

The TV has several built-in systems designed for user and TV system support.

Support through Remote Management

MENU

>

Support

>

Remote Management

Try Now

If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose your
TV remotely. You will need to read and agree to the service agreement before using this feature. A
Samsung Electronics technician will then diagnose, repair, and update your TV remotely. These features
are only available when your TV is connected to the Internet.

Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.

●

Diagnose

your TV

●

Adjust the TV settings

for you

●

Reset your TV to its factory settings.

●

Install recommended

firmware updates

How Does it Work?

Having a Samsung Tech service your TV remotely is easy.

Call the Samsung Contact Center

and

ask for remote support.

Open the menu

on your TV and go to

the

Support section

.

Select

Remote Management

, and

then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to the
agent.

The agent

accesses your TV

.

Troubleshooting

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Summary of Contents for TH310 Series

Page 1: ...E MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model______________ Serial No ______________ ...

Page 2: ... Display the Source List Using the Remote Control and Peripherals Controlling the TV with a Keyboard 16 Connecting a Keyboard 16 Using the Keyboard Controlling the TV with a Mouse 17 Connecting a Mouse 18 Using the Mouse Entering Text Using the On Screen QWERTY Keypad 19 Using Additional Functions Internet Connection Establishing a Wired Internet Connection 20 Using Cat 7 LAN Cables 21 Connecting ...

Page 3: ...ed on a USB Device 51 Playing Multimedia Content Saved on a Computer Mobile Device 52 Playing Photos 53 Playing Videos 55 Playing Music 56 Functions on the Media Content List Screen TV Viewing Digital Broadcast Information at a Glance 57 Using the Guide 58 Viewing Detailed Information 58 Checking Current Program Info 58 Changing the broadcast signal 58 Digital Channel Signal Info and Strength Sett...

Page 4: ...es 93 Preventing Screen Burn 93 Using Energy Saving Features Using Anynet HDMI CEC 94 Setting Up Anynet HDMI CEC 95 Using Anynet HDMI CEC Updating the TV s Software 96 Update now 96 Online 97 Manually Using a USB Flash Drive 98 Enabling Automatic Software Updates Protecting the TV from Hacking and malicious code 98 Checking the TV and Connected Storage Media 99 Automatically Scanning when the TV i...

Page 5: ... Browser Read Before Playing Photo Video or Music Files 117 Photo Video and Music File Use Limitations 117 Compatible Storage Devices for File Transfers 118 Supported External Subtitles 118 Supported Internal Subtitles 119 Supported Image Formats and Resolutions 119 Supported Music Formats and Codecs 120 Supported Video Codecs Read After Installing the TV 122 Picture Sizes and Input Signals 122 In...

Page 6: ...atured connectors shown in descending order of picture quality HDMI Component Composite A V Connect a video device to the TV via an HDMI connector for the best picture quality If the device does not have an HDMI connector try a component connector to get the next best picture quality For the J5201 series model the component port and composite A V port are not be supported Instead of this ports you...

Page 7: ... be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a LAN Local Area Network built with coaxial cables standardized by the IEEE Refer to the diagram and connect the HDMI cable to the video device s HDMI output connector and the TV s HDMI input connector The number of connectors and their names and locations may vary depending o...

Page 8: ...the Component cable to the TV s component input connectors and the device s component output connectors Make sure the cable colors match the connector colors Once the connection has been made press the SOURCE button to select the connected external device ...

Page 9: ... the TV s AV input connectors and the device s AV output connectors If you are using the TV s AV input connectors connect the device s audio output to the TV using a Y connector Once the connection has been made press the SOURCE button to select the connected external device ...

Page 10: ...first and then connect the external device Sync problems may develop if the connection order is reversed Digital Audio Optical Connection Connecting an AV receiver to the TV via a digital audio optical connector lets you listen to digital audio Connecting a device using an optical cable does not automatically turn off the TV speakers To turn off the TV s speakers set TV Sound Output Sound Speaker ...

Page 11: ...listed below To use the TV as a Computer Monitor Connect through the HDMI Port using an HDMI cable You can connect the computer to the TV using an HDMI cable and display the computer screen on the TV Connect though the HDMI DVI port using a DVI to HDMI cable You can connect a computer to the TV by connecting the computer s DVI port to the TV s HDMI DVI port with a DVI to HDMI cable and display the...

Page 12: ...t Channel Ethernet is a LAN Local Area Network built on coaxial cables standardized by the IEEE Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your computer graphics adaptor has a DVI port use a DVI to HDMI cable to connect the computer to the TV For more information refer to Connecting With a DVI to HDMI Cable Refer to the diagram and connect an HDMI cable to...

Page 13: ...port and does not support audio signal transmission To listen to the computer sound connect external speakers to the computer s audio output connector For the resolutions supported by the TV refer to Read Before Connecting a Computer Supported Resolutions Refer to the diagram and connect the DVI to HDMI cable to the TV s HDMI DVI port and the computer s DVI output port Once the connection has been...

Page 14: ...sharing settings and then select Choose media streaming options to activate media streaming 3 From the list set the TV to Allowed 4 Launch Windows Media Player on a computer Select Settings Library Management and then add the location where photo video and music files are saved to play them on the TV Alternatively you can move the files to the default folder specified by Windows Media Player and t...

Page 15: ...een Mirroring Wirelessly connect the TV and the mobile device with the mirroring function You can view the mobile device s screen on the TV screen This option is available only on a mobile device that supports the mirroring function This option may differ from the mobile s software Connect Mobile Devices without a Wireless Router Wi Fi Direct Wi Fi Direct enables you to connect the TV and the mobi...

Page 16: ...c geographical areas Connecting the MHL to HDMI cable automatically switches Picture Size to Screen Fit This setting will not change automatically if you are using an HDMI adapter In this case change the settings manually in the menu If you are using an HDMI adapter the TV recognizes the signal as an HDMI signal and may respond differently than it would to an MHL to HDMI cable connection Refer to ...

Page 17: ...facturer s website The video or audio may intermittently stop depending on network conditions Connecting via a mobile device 1 On the mobile device run Screen Mirroring The mobile device searches for available devices to connect to 2 In the search result list select the TV The TV displays a pop up at the top of the screen 3 In the pop up select Allow to connect the mobile device All previously all...

Page 18: ...nection and the device connects If the mobile device cannot connect try turning the TV off and on Managing the Connection Status of Previously Connected Mobile Devices This function is only available if devices have previously connected to the TV or have previously attempted to connect and been denied 1 Navigate to Network Screen Mirroring Device Manager The TV displays a list of devices that have...

Page 19: ...o initiate a connection If a connection request is made by the TV a permission message appears on the mobile device and vice versa 3 Allow the connection The TV and mobile device connect Connecting Through Home Network Quickly access and play photo video and music files stored on a mobile device on the TV 1 Connect both the TV and the mobile device to the same router or AP Once you connect them to...

Page 20: ...enu can include any of the following Edit Name Lets you assign a device name to an input source for example Blu ray to HDMI1 To assign a device name to an input source follow these steps 1 Open the Source List The list appears in a horizontal line across the top of the TV Using your remote highlight the source you want to assign a device name to 2 Select Edit Name in the Options menu The on screen...

Page 21: ...rd connected to the TV Arrow Keys moving the focus Windows Key MENU Button Menu List Key TOOLS Button Enter Key Select run item ESC RETURN Button Number Keys Number Buttons F1 a F2 b F3 F4 F5 SMART HUB F6 SOURCE Button F7 CH List F8 Button F9 F10 Volume Buttons F11 F12 Channel Buttons Page Up Page Down Scroll web browser pages up down Press and hold the Enter key On the Smart Hub screen navigate t...

Page 22: ...nguage The Keyboard Type list varies depending on which language was selected under Keyboard Language Switch Input Language If the keyboard supports multiple languages choose the key you want to use to switch between languages Controlling the TV with a Mouse MENU System Device Manager Mouse Settings Try Now Connecting a mouse makes it easy to control most of the functions on the TV Certain models ...

Page 23: ...crolls the TV menu or screen up down Exiting the TV Menu or Feature Click the X button This closes the menu The X button appears on the TV menu when a mouse is being used Left clicking once while using a feature displays the X button on the current screen Changing Mice Try Now Select System Device Manager Mouse Settings Select Mouse Designate which mouse to use Only one mouse can be used at a time...

Page 24: ...d words To enter the word Internet for example all you have to do is enter In and select the word Internet from the list of recommended words The word is memorized so that you can enter the same text again more easily Reset recommended text data Delete both the recommended words and the memorized words to clear the list Predict Next Letter Enable disable the Text Prediction feature Enabling the Te...

Page 25: ...et Using Cat 7 LAN Cables We recommend using Cat 7 LAN cables to link your TV to the Internet Access Points The TV will not be able to connect to the Internet if the network speed is below 10Mbps There are three ways to connect the TV to your Internet Access Points Using Cat 7 cables connect the TV to the Access Points as shown in one of the following illustrations External Modem IP Router Externa...

Page 26: ...work Settings Try Now Automatically connect to an available network 1 Set the Network type to Wired and then select Connect 2 The TV attempts to connect to an available network Once it is successful you will see a confirmation message Select OK If the attempt fails try again or connect manually ...

Page 27: ...versus Static IP Addresses section for more information on dynamic IP and static IP addresses 1 Set the Network type to Wired and then select Connect Network Settings Select your network type Network type Wired Connect You can connect your TV to the internet 2 Select Stop when the TV attempts to connect to the network Once the network connection has been interrupted select IP Settings Network Sett...

Page 28: ...010 After three digits have been entered in a field the highlight automatically jumps to the next field Enter numbers by pressing the number buttons After you have filled in all four fields press the E button again 5 Repeat the process for Subnet Mask Gateway and DNS Server 6 When done select OK 7 The TV attempts to connect to the network again using the settings you entered Once it has establishe...

Page 29: ...ly displays a list of available wireless networks 2 Select a network If the network you want doesn t appear in the list select Add Network and enter the network s SSID name manually 3 Using the on screen keyboard that appears enter the password When finished select Done If the selected network is not security enabled the TV will by pass the on screen keyboard and attempt to connect right away To s...

Page 30: ...ect which wireless network to use AP0001 Add Network Refresh WPS PBC 2 Select a network If the network you want doesn t appear in the list select Add Network and enter the network s SSID name manually 3 Using the on screen keyboard that appears enter the password When finished select Done If the selected network is not security enabled the TV will by pass the on screen keyboard and attempt to conn...

Page 31: ...gain using the entered settings Once it has established the connection it displays a confirmation message Select OK Network connection speeds may differ depending on the DNS server settings For details on the correct DNS server settings contact your Internet service provider ISP Connecting to a Wireless Internet Network with WPS MENU Network Network Settings If the router has a WPS push button you...

Page 32: ...CP server is enabled on the router and reset the router 2 If this does not work contact your Internet Service Provider for more information Unable to connect to the network Do the following 1 Check all IP Settings 2 Ensure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 If this does not work contact your Internet Service Provider for more information Conn...

Page 33: ... turned on If it is turn it off and on again 2 Enter the correct password if required IP auto setting failed Do the following or configure the IP Settings manually 1 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 2 Enter the correct password if required 3 If this does not work contact your Internet Service Provider for more information Unable to ...

Page 34: ...er Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Checking the Internet Connection Status MENU Network Network Status Try Now Network Network Status Network Settings Wi Fi Direct Multimedia Device Settings Screen Mirroring Device Name TV Samsung L Your TV s menu may differ from the image above depending on the model Vi...

Page 35: ...ivacy policy Otherwise you will not be able to access the features and services associated with them You can view the entire text of the Terms Policy by navigating to Smart Hub Terms Policy If you want to stop using Smart Hub you can cancel the agreement Try Now Smart Hub service outages can be caused by disruptions in your Internet service Testing Smart Hub connections MENU Support Self Diagnosis...

Page 36: ... browsing history 1 Press the SMART HUB button to open the First Screen and select Reset You will be asked to confirm your selection 2 Select Yes on the screen Your browsing history is deleted completely However the Favorites list items will not be deleted You can also delete your browsing history by selecting Reset in the Smart Hub First Screen Settings menu Moving to the Panel Screen Press the S...

Page 37: ...ave an account with the service provider or a Samsung Apps TV account a Samsung account You can create a Samsung account using your email address as your ID To create a Samsung account you must agree to the Samsung account end user agreement and privacy policy Otherwise you cannot create a Samsung account You can view the entire content of the agreement by navigating to Smart Hub Samsung Account T...

Page 38: ...name and last name in the same fashion If you want your account to be password protected select Password Security High in the field below the Password field If you don t select No password required You still need to create a password however Other functions in your account require that you enter a password Leave Sign me in automatically checked if you want the TV to log you in to your account auto...

Page 39: ...and then press the E button again 6 Follow the directions on the Create Account screen to create a Samsung account 7 Once a Samsung account is created you are automatically signed in If you create a Samsung account using your Facebook account they are automatically linked Signing in to a Samsung Account MENU Smart Hub Samsung Account Log In 1 Press the MENU button on your remote and then select Sm...

Page 40: ...ss it directly from the TV To use Link Service Accounts you must first log into your Samsung account Linking a Service Account 1 Log in to your Samsung Account 2 Navigate to Smart Hub Samsung Account and then select Link Service Accounts The accounts you can link to your Samsung account are displayed 3 Select an account from the list The Link to other accounts window appears on the screen 4 Enter ...

Page 41: ...ates that Auto Login is on Enter Basic User Information You can enter your first name last name and date of birth Add a Credit Card to Your Samsung Account Select Add Card to add a credit card to your Samsung Account Adding a credit card to your account makes it easier to purchase online movies and TV shows Follow the easy directions on the screen Subscribe to the Samsung e Newsletter You can rece...

Page 42: ...on the screen contains apps recommended by Samsung These apps were automatically downloaded to your TV when you set up Smart Hub The lines of apps below the first line contain some apps that were automatically downloaded to your TV and other apps you have selected and downloaded Your TV must be connected to the Internet for you to use SAMSUNG APPS When Smart Hub is launched for the first time the ...

Page 43: ...ate an app on the screen Delete Lets you remove a selected app from your TV Multi Delete Lets you remove multiple apps from the TV View Details Displays detailed information about a selected app Change View Lets you change how the apps are sorted on the screen by Custom or Most Played Lock Unlock Lets you lock or unlock an app Update Apps Displays a list of apps that have updates available You can...

Page 44: ...pular What s new or Categories Most Popular and What s new show the most popular and new Samsung apps respectively To view the entire app list by genre select Categories When the Categories screen appears select a category icon to view the apps in that category 2 Move the focus to an app and then press and hold the E button A pop up menu appears 3 On the pop up menu select Download Most apps are f...

Page 45: ...ou can monitor the progress of the installation 4 When the installation is complete the Download button changes to Open You can view installed apps on the SAMSUNG APPS screen Additional Notes When the TV s internal memory is insufficient you can install an app on a USB device You can view icons for the apps saved on the USB device on the Apps screen only when the device is connected to the TV You ...

Page 46: ...nu 2 Select a category from the left side of the screen Once a selection has been made the contents of the selected category appears on the right side of the screen 3 Select an item from the list This opens the e manual on the corresponding page If a description doesn t fit on a single screen Position the focus on the page to display on the screen Press the or buttons to scroll the page up and dow...

Page 47: ... right side of a feature description page to access the corresponding reference page Updating the e Manual to the Latest Version You can update the e Manual in the same way you update apps 1 Press the SMART HUB button to open the First Screen and then select the Panel icon The Panel screen appears 2 Go to the SAMSUNG APPS screen and the highlight the e Manual 3 Press and hold the E button The Tool...

Page 48: ...ng the direction arrows to move the focus The default browsing method of Web Browser is Pointer Browsing To enable Link Browsing select the icon Command and Status Bar at a Glance Open the Web Browser to display the command and status bar at the top of the screen The following items are available Back Move to the previous page Forward Move to the next page Bookmarks History Move to the Bookmarks H...

Page 49: ...gine To change the search engine select the icon and then select a search engine in the Search Engine Settings Zoom Zoom in or out of the current web page PIP Use Web Browser while watching a TV program on the same screen This function may not be available depending on the specific model Link Browsing Pointer Browsing Select one from two browsing methods supported by Web Browser Setting Configure ...

Page 50: ...sable the Approved Sites feature Reset password for Approved Sites Change the password Add current site Add the current web page to Approved Sites Manage Approved Sites Enter the address of the web page that you want to add to Approved Sites or select one from the list and delete it Enabling the Approved Sites feature with no web page listed will restrict access to any web page Private Browsing On...

Page 51: ...ng history or Internet usage information or reset Web Browser Use Privacy Browsing to restrict access by malicious codes or phishing sites Privacy Security Prevents access to inappropriate web pages Also allows you to select not to save your browsing history Encoding Set the encoding to Auto or select an encoding method from the list Pointer Adjust the pointer speed in Pointer Browsing mode or cha...

Page 52: ...app to a desired location use the arrows buttons 5 When the app is in it s new location press the E button You cannot move Recommended Apps Deleting an App from the TV If an app is deleted the data related to the app is also deleted Deleting an App 1 On the SAMSUNG APPS screen move to the app you want to remove 2 Press and hold the E button A pop up menu appears 3 On the pop up menu select Delete ...

Page 53: ... developer To rate or review an app you must log into your Samsung account You can only rate or review with a TV purchasing apps and games Updating Apps 1 On the SAMSUNG APPS screen select an app 2 Press and hold the E button A pop up menu appears 3 On the pop up menu select Update Apps A pop up window listing all the apps with available updates 4 Select the apps you want to update and then select...

Page 54: ...ngs Push Notification Settings and then set Push Notification to On 2 On the Push Notification screen select the apps you want push notifications for The Push Notification app lists only the apps that support Push Notification Settings Using Channel Bound Apps A Channel Bound App is an app that is linked to a particular channel These apps provide services for or information about programs on the l...

Page 55: ...e media content plays Alternatively navigate to the media content you want to play and then press the button to play the content 4 To exit press the button or RETURN button If you connect a USB device to the TV while watching the TV a pop up window appears on the screen so that you can easily navigate the folders and files of the USB device Alternatively if you select a USB device on the Source sc...

Page 56: ...ion allowance confirmation window appears on the TV so that you can easily connect it When Connected Through Home Network To connect a computer through home network refer to the Connecting to a Computer section To connect a mobile device through home network refer to the Connecting To a Mobile Device section The content shared by a computer or a mobile device may not play depending on the encoding...

Page 57: ...ic while viewing photos Previous BGM track Play the previous background music while viewing photo Pause BGM Pause the background music that you are listening Next BGM track Play the next background music while viewing photo The music file must be saved in the same device as the photo file When background music plays the mini player appears on the screen Using the mini player you can pause the curr...

Page 58: ...eo is paused you can use the following functions The TV does not play audio when the video is paused or when you are using the Step or Slow Motion functions described below Step Whenever you press the button it scans the paused video one frame at a time Slow Motion Select the button to play the video in slow playback speed 1 8 1 4 1 2 Rewind Fast Forward Rewind or fast forward the video Previous N...

Page 59: ... the subtitles are not synchronized you can adjust the synchronization Reset Sync Reset the subtitle synchronization adjustment to 0 Size Choose the font size for the subtitles Encoding If the subtitles are not working you can change the encoding language Repeat Set the repeat mode Repeat One repeats the current video only Repeat All repeats all videos contained in the folder Picture Size Change t...

Page 60: ...e rewind fast forward speed up to 3 times faster To restore normal playback speed select Previous Next Select the button twice to play the previous music file Selecting once starts the current music file from the beginning To play the next music file select the button Repeat Set the repeat mode Repeat One repeats the current music file only Repeat All repeats all music files contained in the folde...

Page 61: ...he slide show Available for photos only Play Selected Play only content you want from the media content list Send This function is the same as the Copy function of a computer Using this function you can send media content to another storage device To see a list of the storage devices supported by this feature refer to Compatible Storage Devices for File Transfers Encoding If the media content s ti...

Page 62: ...following categories Added Ch and Favorites 1 Favorites 5 Navigating the Program Schedule You can move the Guide by 2 hours in either direction each time you press the or button You can only view programs scheduled after the current time Schedule Manager This displays the schedule manager For information about the Schedule Manager see Setting Up a Schedule Viewing Edit Favorite Channels Edit favor...

Page 63: ...t upcoming programs Select a program to set up a Schedule Viewing for that program For more information on Schedule Viewing refer to Setting Up a Schedule Viewing Changing the broadcast signal MENU Broadcasting Antenna Try Now You can choose the appropriate DTV mode for your viewing environment Choose Air or Cable Air is suitable for homes equipped with a separate over the air antenna Cable is sui...

Page 64: ...hat is currently on air Digital Channel Schedule Viewing You can set up Schedule Viewing for programs on digital channels on the following screens The Guide Screen The Program Info Screen The Guide Screen To set up a scheduled viewing on the Guide screen follow these steps 1 Press the GUIDE button on your remote 2 On the Guide screen use your remote control to highlight and then select a program y...

Page 65: ... a schedule viewing for an analog station follow theses steps 1 Press the MENU button and then select Broadcasting Schedule Manager 2 On the Schedule Manager screen select Schedule The Schedule Viewing screen appears 3 On the Schedule Viewing screen select the Antenna connection Air or Cable and then move to the Channel field If you only receive your TV broadcasts through Air or Cable the Antenna ...

Page 66: ...cancel 4 Select Yes on the Remove this show pop up The scheduled viewing is removed Editing a Schedule Viewing To edit the time days or channel of a Schedule Viewing follow these steps 1 Press the MENU button and then select Broadcasting Schedule Manager 2 On the Scheduled screen select the scheduled viewing A pop up menu appears 3 Select Edit 4 Change the time days or channel in the way described...

Page 67: ...hoose Air or Cable as the DTV mode Air is suitable for homes equipped with separate over the air antennas Cable is suitable for homes that subscribe to a local cable service or satellite service provider Genre Sort the list so that it includes channels of a selected genre only You can only use Genre if you have set the channel mode in the Channel List to Added Ch and only if the added channels con...

Page 68: ...g Edit Channel Removing Registered Channels Removing a registered channel from the channel index removes it from the list of channels you can access using the CH LIST buttons on your remote 1 Move the highlight to a channel and then select it to remove it Repeat to select additional channels 2 To unselect a channel move the highlight to the channel and then select it 3 To select all channels selec...

Page 69: ...the list You can also select Deselect All 5 After you have made your selections select Add Editing Registered Channels MENU Broadcasting Edit Channel Select Options at the bottom left of the screen to access the following options The available options may vary depending on the broadcast signal Select All Selects all channels displayed on the Edit Channel screen Antenna Choose Air or Cable as the D...

Page 70: ...s 0000 To change the PIN go to System Change PIN The Program Rating Lock is available only in TV mode Blocking Programs Using the TV Rating To block content select a rating category to lock All programs at that level and higher are blocked and require the PIN to watch To unblock a category select the lock icon To unblock all the categories in a row select the lock under ALL Categories on the left ...

Page 71: ...ed R Restricted Children under 17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking Based on Canadian English Rating Block material based on its English Canadian rating This applies to all rated material viewed on English Canadian TV channels Select a lock beside one of the rating categories to block that category and all higher categories To unbl...

Page 72: ...l restriction information is automatically downloaded while you watch DTV channels This download may take several seconds If the information is unavailable from the broadcasting station the Downloadable U S Rating menu is deactivated Parental restriction levels differ depending on the broadcasting station The default menu name and the Downloadable U S Rating name changes depending on the downloade...

Page 73: ...sts Registering Channels as a Favorites MENU Broadcasting Edit Favorites Registering the Current Channel as a Favorite To register the current channel as a favorite 1 While watching a TV channel press the TOOLS button 2 Select Edit Favorites from the list 3 In the popup window that appears select the Favorites lists you want and then select OK You can select more than one Favorites list 4 Select O...

Page 74: ...lect Add on the screen The TV adds the channels you selected to the Favorites list you chose Selecting from Favorite List Channels Only To flip through Favorite list channels only and select a channel using the channel up down buttons You can select a Favorites list only if it contains at least one favorite channel 1 Press the MENU button and then select Broadcasting Channel List The Channel List ...

Page 75: ...ation You can use Copy to Favorites only if you have registered one or more channels to at least one Favorites list Rename Favorites Rename an existing favorite channels list Refer to the Renaming a Favorites List section for more information You can use Rename only if you have registered one or more channels to at least one Favorites list Antenna Choose between Air and Cable Edit Channel Lets you...

Page 76: ... list 1 Select Change Fav at the screen 2 Press the E button repeatedly to change the Favorites list displayed to the Favorites list you want to use 3 In the selected Favorites list choose the channels you want to rearrange The TV will move the channels you selected as a group and rearrange them so they are displayed one after another in their new location 4 Select Change order The Change Order hi...

Page 77: ...select Done The list of favorite lists appears displaying the renamed list Select OK Copying Channels from One Favorites list to Another To copy channels from one favorite channels list to another 1 Select Change Fav 2 Press the E button repeatedly to change the displayed Favorites list to the Favorites list that contains the channels you want to copy 3 Select Options on the screen A list of Optio...

Page 78: ...ere actually there Enabling Soccer Mode MENU System Soccer Mode Soccer Mode Go to System Soccer Mode and then set Soccer Mode to On The picture and sound modes of the TV are automatically optimized for sports events Enabling Soccer Mode changes the Picture Mode to Stadium and the Sound Mode to Stadium and disables some Picture and Sound menus Press the button to turn Soccer Mode on or off a Zoom P...

Page 79: ...ting the Caption Language Try Now Select System Accessibility Caption Caption Mode to display a list of subtitle modes The list of modes may vary depending on the broadcast Default CC1 CC4 Text1 Text4 Analog channels only The analog caption function operates in either analog TV channel mode or when a signal is supplied from an external device to the TV Depending on the broadcast signal the analog ...

Page 80: ...ption s background color Window Color Use to select the color of the digital caption window Font Opacity Use to change the caption s opacity Background Opacity Use to change the background s opacity Window Opacity Use to select the transparency level of the digital caption window Edge Type Use to select outline type of the digital captions Edge Color Use to select the color outline of the digital ...

Page 81: ...cture PIP to display the PIP settings screen The PIP settings screen contains the following options PIP Setting Activates deactivates PIP Antenna Choose Air or Cable as the digital channel mode Channel Select the PIP sub picture channel Size Select the PIP sub picture size Position Select the PIP sub picture position Select Sound Select the audio source Choose a broadcast You cannot use PIP while ...

Page 82: ...e Broadcast Audio Language MENU Broadcasting Audio Options Try Now Configure the program s audio language Audio Options functions differently for analog and digital channels Press the INFO button to view the current broadcast s audio signal information Selecting the Broadcast Audio Language Digital Selecting a Language Try Now Select Audio Options Preferred Language and then choose a language Digi...

Page 83: ...the TOOLS button and then select Multi Track Sound Fine Tuning the Screen MENU Broadcasting Channel Settings Fine Tune Try Now Available for analog broadcasts only Analog pictures can become shaky and full of noise If this happens you can fine tune the signal and or reduce noise to clear up the picture 1 Select Broadcasting Channel Settings Fine Tune An adjustment bar appears on the screen 2 Press...

Page 84: ...ght and makes the screen blurry use this mode to make the picture clearer Standard This is the default mode suitable for most environments Natural This mode is useful for reducing eye strain Movie Appropriate for darkened rooms for watching movies and when experiencing eye fatigue Darkens the screen and reduces glare Entertain Sharpens images for a more dynamic viewing experience This mode is only...

Page 85: ...ie and then adjust the settings Backlight Try Now Adjusts the brightness of individual pixels Decreasing the brightness reduces power consumption Contrast Try Now Adjusts the screen contrast Brightness Try Now Adjusts the overall brightness Sharpness Try Now Sharpens or dulls the edges of objects Color Try Now Adjusts the overall color saturation Tint G R Try Now Adjusts the ratio of green to red ...

Page 86: ...ced Settings Try Now Select Picture Advanced Settings to fine tune how images are displayed on the TV screen for each Picture Mode Advanced Settings is only available when the Picture Mode is set to Standard or Movie When the TV is connected to a computer via an HDMI DVI cable only White Balance and Gamma can be adjusted Choose a Picture Mode and then adjust the settings Dynamic Contrast Try Now A...

Page 87: ...white and the overall picture appear natural You can adjust each of the 3 color s luminosity with the offset menu and the brightness with the gain menu To restore the default values select Reset Gamma Try Now Adjusts the primary color intensity Motion Lighting Try Now Adjusts the brightness in response to on screen movements to reduce power consumption This feature is only available when the Pictu...

Page 88: ...lack Level Try Now Some external devices connected to the TV via an HDMI cable can have issues such as low black level low contrast and dull colors Use HDMI Black Level to adjust the black level to compensate This is only available when the Input Signal connected to the TV via an HDMI connector is set to RGB444 Film Mode Try Now Optimizes the picture quality for movies Select this mode for watchin...

Page 89: ...ure Sizes and Input Signals section for more information about supported screen sizes 16 9 Set the picture to the 16 9 wide screen format Zoom1 Magnify 16 9 pictures vertically A magnified picture can be moved up and down Zoom2 Magnify Zoom1 picture even more A magnified picture can be moved up and down Wide Fit Enlarge the aspect ratio of the picture so it fits the entire screen Enjoy 4 3 images ...

Page 90: ...t Position again from the popup window 3 Press the or button to move the screen When done select Position and then Close Select Reset to reset the screen position Listening to Audio Only with the Screen Turned Off Picture Off MENU Picture Picture Off Try Now Turns off the screen and plays audio through the speakers only To turn the screen back on press any button other than the power and volume bu...

Page 91: ...ode Music This mode emphasizes normal music instead of voices Movie This mode is calibrated to provide the best sound for movies Clear Voice This mode emphasizes voices Amplify This mode increases the overall intensity of high frequency sounds for a better listening experience It is designed for hearing impaired listeners Stadium Setting Soccer Mode System Soccer Mode to On automatically configure...

Page 92: ... which speakers the TV uses for audio output Select Sound Speaker Settings TV Sound Output and then select the speakers from the list To listen to audio through the TV s speakers and the speakers of a connected AV receiver or home theater simultaneously select TV Speaker If this causes an echo effect choose any speaker option other than TV Speaker to mute the TV speakers or turn off the receiver o...

Page 93: ...de bar that you can use to adjust the delay by up to 250ms Dolby Digital Comp Try Now Set Dolby Digital compression mode Auto Volume Try Now When you change channels video sources or content Auto Volume automatically adjusts the TV s volume level so that the volume level remains the same for all sources For example if you switch from a streaming video application to a Blu ray player or a favorite ...

Page 94: ...ts The accuracy of the time information received may vary depending on the channel and signal If your TV is connected to a set top box or satellite box using HDMI or Component connections you must set the time manually If the Clock is Wrong in Auto Mode MENU System Time Clock Time Offset Try Now If the time the TV sets automatically is incorrect you can offset the clock in 1 hour increments by as ...

Page 95: ...hem in the same fashion When done press the RETURN button on your remote 4 Select the Time field Use the and buttons to set the hour 5 When done move to the minutes field and then the am pm field and set them in the same fashion When done press the RETURN button on your remote Using the Timers Using the Sleep Timer MENU System Time Sleep Timer Try Now This function automatically shuts off the TV a...

Page 96: ...ns on Source Select a signal source from the list This is the source the TV will access when it turns on If you want to use a USB device that USB device must be connected to the TV before you start the On Timer set up To play back media from an HDMI or Component source such as a DVD player Blu ray player or set top box you must leave the device on It must be on and playing when the TV turns on Ant...

Page 97: ...hoto field This feature will not function properly if the selected USB device does not contain media files or a folder has not been specified The slideshow will not start if there is only one image file on the USB device Folders with long names cannot be selected Always use different folder names for multiple USB devices Use a USB memory stick or multi card reader The On Timer may not work with ce...

Page 98: ...om the list to reduce the TV s power consumption Eco Sensor Automatically adjusts the TV s brightness level based on the ambient light level to reduce the TV s power consumption If the Eco Sensor has adjusted the screen s brightness level you can manually adjust the screen s minimum brightness level by adjusting the Min Backlight or Min Cell Light in applicable models Changing the Backlight or Min...

Page 99: ...12 compatible external devices up to 3 of the same type With home theater systems however the number of systems that can be controlled is limited to one To listen to 5 1 channel audio from an external device connect the device to the TV via an HDMI cable and the device s digital audio output connector directly to the home theater system A home theater system that has been connected to the TV using...

Page 100: ...on the external device Anynet HDMI CEC Displays a list of HDMI CEC compliant devices connected to the TV Select View TV to exit Anynet HDMI CEC and start watching TV To switch to the screen of an external device simply select that respective device Connected Device Menu Display the menu of the connected device If the target device is a DVD player the DVD player s menu is shown Connected Device Too...

Page 101: ...Update while the TV is in Standby Mode Each method is explained below Online To update your TV using the Online method follow these steps 1 Make sure that your TV is connected to your local network and the Internet The connection can be wired or wireless 2 All video and audio settings return to their default settings after a software update We recommend you record your current settings now so you ...

Page 102: ...oll down to and then click Downloads 7 Click Firmware in the center of the page 8 Click the ZIP button in the File column 9 Click Send in the first pop up that appears 10 Click Save in the second pop up to download and then save the firmware file to your computer 11 Unzip the zip archive to your computer You should have a single folder with the same name as the zip file 12 Copy the folder to a USB...

Page 103: ...utomatically set Auto Update Support Software Update Auto Update to Off Protecting the TV from Hacking and malicious code MENU System Smart Security When the TV is connected to the Internet it is vulnerable to hacks and malicious code Smart Security protects the TV and storage media connected to the TV from such threats Navigate to System Smart Security and set Smart Security to On Checking the TV...

Page 104: ... list to the Allowed List The Allowed List displays all allowed malicious code You can also relocate codes from this list to the Isolated List Automatically Scanning when the TV is Powered On MENU System Smart Security Settings Auto Scan Navigate to System Smart Security Settings and then set Auto Scan to On This automatically scans the TV and connected storage media when the TV is powered on Auto...

Page 105: ...dby mode press the following buttons on the remote to reset the PIN to 0000 8 2 4 POWER on Changing the Menu Language MENU System Menu Language Try Now Use this option to change the menu language Select System Menu Language and then choose a language from the list Checking Notifications MENU System Notifications Select Notifications from the System menu to view the list of event messages generated...

Page 106: ... language that is specified on the Menu Language screen System Menu Language However some languages are not supported by Voice Guide even though they are listed in the Menu Language screen The Voice Guide will give information for the following functions on the TV Voice Guide is not available for some sub function or function menus When you access one of those sub function or function menus the TV...

Page 107: ...uard s volume with the TV s volume control The Voice Guide volume may vary depending on the TV volume setting Speed Change the Voice Guide s tempo Pitch Tune the pitch of the Voice Guide Adjusting the Menu Transparency MENU System Accessibility Menu Transparency Try Now Navigate to System Accessibility and adjust the opacity level and the menu s transparency When the High Contrast System Accessibi...

Page 108: ...he external device is connected via an HDMI cable This function is not available on certain models in specific geographical areas Locking Unlocking the Panel Keys MENU System General Panel Lock Try Now Use to lock and unlock the TV s front panel buttons menu channel and volume and the control stick on the back of the TV Select System General Panel Lock and lock unlock the keys Showing Hiding the S...

Page 109: ... DOWNLOAD and then save the device_name divx file 6 Transfer the device_name divx file from the computer onto a USB device and then plug the USB device into the TV 7 Run the device_name divx file on the TV to register the TV as a DivX certified device Restoring the TV to the Factory Settings MENU Support Self Diagnosis Reset Try Now This option restores all TV settings excluding the Internet and n...

Page 110: ...s are only available when your TV is connected to the Internet Getting Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings for you Reset your TV to its factory settings Install recommended firmware updates How Does it Work Having a Samsung Tech service your TV remotely is easy Call the Samsun...

Page 111: ...sing the Smart TV during difficulties you can request service support It is only available when connected to the internet After checking the network connection status request service support 1 Navigate to Support Request Support A pop up window appears 2 Select Agree A Request Support screen appears It is only available when you agree to the Terms and Conditions 3 Write your Name and Phone Number ...

Page 112: ...Picture Test If the test results indicate that the problem is not caused by the TV do the following Confirm that the TV s video input connectors are connected to the correct external device video output connectors Check the other connections as well If the TV is connected to an external device via a component cable confirm that the Pb Pr and Y jacks are plugged into their proper connectors Screen ...

Page 113: ...HD channels from the channel lineup Air Cable Antenna Connection Try HD channels after running the Auto Program function Adjust the cable satellite box s video output resolution to 1080i or 720p The picture is distorted The compression of video content may cause picture distortions especially in fast moving pictures from sports programs and action movies A weak or bad quality signal can cause pict...

Page 114: ... too low at maximum volume Check the volume control of the device cable satellite box DVD Blu ray etc connected to your TV The picture is good but there is no sound Set Sound Speaker Settings TV Sound Output to TV Speaker If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your T...

Page 115: ... distortions This is not a problem with the TV My computer won t connect The Problem Try this The Mode Not Supported message appears Set your PC s output resolution so it matches a resolution supported by the TV The video is OK but there is no audio If you are using an HDMI connection check the audio output setting on your PC If you are using a DVI to HDMI cable a separate audio cable is required ...

Page 116: ... The Problem Try this Some files can t be played This problem may occur with high bitrate files Most files can be played back but you might experience problems with high bitrate files I want to reset the TV Reset Path Description Reset Settings MENU Support Self Diagnosis Reset Reset Picture Sound Channel Smart Hub and all other settings except for the network settings default settings Resetting S...

Page 117: ...TV to full screen The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Captions item in the TV menu is grayed out You cannot select the Caption menu if you have selected a source connected to the TV via HDMI or Component To view captions ...

Page 118: ...ct The PIP menu is not available PIP functionality is only available when you are viewing video from an HDMI or Component source on the main screen A POP TV s internal banner ad appears on the screen Change the Use Mode Support Use Mode to Home Use The TV is making a popping noise The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malf...

Page 119: ...be provided in English only and available content may vary depending on the area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application ser...

Page 120: ...crolling a window can result in corrupted characters ActiveX is not supported Certain options are not accessible in Link Browsing mode Switch to Pointer Browsing to activate those options Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the resulting on screen display may be delayed while a webpage is load...

Page 121: ...d exporting bookmarks Compatible Format Netscape bookmarkfile 1 The folder tree information is not included when importing and exporting bookmarks Exporting bookmarks to a USB device connected to the TV saves the bookmarks under a folder named Samsung SmartTV Bookmark If the Clock System Time Clock has not been set the browsing history will not be saved The browsing history is saved from latest to...

Page 122: ...A USB device that requires high power more than 500mA or 5V may not be supported The TV may not support HDDs Hard Disk Drives connected to the USB port depending on the specific model The TV supports the FAT exFAT and NTFS file systems After sorting files in the Folder view mode the TV can display up to 1000 files per folder If the USB device contains more than 8 000 files and folders however some...

Page 123: ...DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported Internal Subtitles Certain files depending on how they were encoded may not play on the TV Certain files are not available depending on the model Name Format Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 S...

Page 124: ...w they were encoded may not play on the TV Certain files are not available depending on the model File Extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports up to 10 Pro 5 1 channels WMA lossless audio is not supported Supports up to the M2 profile wav wav wav mid midi mi...

Page 125: ...s Bitrate Mbps Audio codecs avi mkv Motion JPEG 640x480 8 asf wmv mp4 AVI MKV H 264 BP MP HP Dolby Digital LPCM mov 3gp vro ASF MP4 DivX 3 11 4 5 6 ADPCM IMA MS AAC HE AAC mpg mpeg ts 3GP MOV FLV MPEG4 SP ASP 1920x1080 MAX 30 30 WMA Dolby Digital Plus tp trp mov VRO VOB Window Media Video v9 VC1 MPEG MP3 DTS Core LBR flv vob svi PS TS MPEG2 G 711 A Law μ Law divx MPEG1 webm WebM VP8 1920x1080 6 30...

Page 126: ...se of data transmission speeds Some USB digital camera devices may not be compatible with the TV While the TV is playing a video at the bit rate of 10 Mbps or higher the menu screens may be displayed slowly Video decoders H 264 is supported up to Level 4 1 does not support FMO ASO RS VC1 AP L4 is not supported GMC 2 or above is not supported Audio decoders WMA 10 Pro supports up to 5 1 channels Su...

Page 127: ...he Picture Size setting is applied to the current source The applied Picture Size will remain in effect whenever you select that source unless you change it Installing an Anti Theft Lock An anti theft lock is a physical device that can be used to protect the TV against theft Look for the lock slot on the back of the TV The slot has a K icon next to it To use the lock wrap the lock cable around an ...

Page 128: ...s have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled AP Wireless Security Protocols The TV only supports the following wireless network security protocols Authentication Modes WEP WPAPSK WPA2PSK Encryption Types WEP TKIP AES In compliance with the ne...

Page 129: ...ncluded in the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions IBM Resolution DotsxLines Display Format Horizontal Frequency KHz Vertical Frequency Hz Clock Frequency MHz Polarity Horizontal Vertical 720x400 70Hz 31 469 70 087 28 322 MAC Resolution DotsxLines Display Format Horizontal Frequency KHz...

Page 130: ...0 000 800x600 75Hz 46 875 75 000 49 500 1024x768 60Hz 48 363 60 004 65 000 1024x768 70Hz 56 476 70 069 75 000 1024x768 75Hz 60 023 75 029 78 750 1152x864 75Hz 67 500 75 000 108 000 1280x720 60Hz 45 000 60 000 74 250 1280x800 60Hz 49 702 59 810 83 500 1280x1024 60Hz 63 981 60 020 108 000 1280x1024 75Hz 79 976 75 025 135 000 1366x768 60Hz 47 712 59 790 85 500 1440x900 60Hz 55 935 59 887 106 500 1600...

Page 131: ...n DotsxLines Display Format Horizontal Frequency KHz Vertical Frequency Hz Clock Frequency MHz Polarity Horizontal Vertical 640x480 67Hz 35 000 66 667 30 240 832x624 75Hz 49 726 74 551 57 284 VESA DMT Resolution DotsxLines Display Format Horizontal Frequency KHz Vertical Frequency Hz Clock Frequency MHz Polarity Horizontal Vertical 640x480 60Hz 31 469 59 940 25 175 640x480 72Hz 37 861 72 809 31 50...

Page 132: ...x576i 50Hz 15 625 50 000 27 000 720x480 60Hz 31 469 59 940 27 000 720x576 50Hz 31 250 50 000 27 000 1280x720 60Hz 45 000 60 000 74 250 1280x720 50Hz 37 500 50 000 74 250 1920x1080i 60Hz 33 750 60 000 74 250 1920x1080i 50Hz 28 125 50 000 74 250 1920x1080 60Hz 67 500 60 000 148 500 1920x1080 50Hz 56 250 50 000 148 500 1920x1080 30Hz 33 750 30 000 74 250 1920x1080 25Hz 28 125 25 000 74 250 1920x1080 ...

Page 133: ...demarks or trademarks of DTS Inc in the United States and or other countries ⓒ DTS Inc All Rights Reserved For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS in combination with the Symbol and DTS Studio Sound are registered trademarks or trademarks of DTS Inc in the United States and or other countries ⓒ DTS Inc All Rights Reserved Ma...

Page 134: ...Example If the number of horizontal scan lines is 480i Scans 240 lines from start to finish and then scans the remaining 240 lines for a total of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Lines on Screen 480 480 DVI Digital Visual Interface Connecting the TV s DVI connector to a computer s DVI connector via an HDMI ...

Page 135: ...d DNS values contact your Internet Service Provider ISP If the network requires a static IP address use an ADSL modem that supports DHCP ADSL modems that support DHCP also allow static IP addresses Ethernet Ethernet is a LAN Local Area Network that uses coaxial cables standardized by the IEEE Component Connection Component connections are mostly used for game consoles and transmit the video signal...

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