Check List
Before calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call
the phone number on the
Information section or contact your dealer
.
Symptom
Check List
Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord
connected properly?
Check the power cord connection
and supply.
Can you see
"Check
Signal Cable"
on the
screen?
Check the signal cable connection.
If the power is on, reboot
the computer to see the
initial screen(the login
screen), which can be
seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the
Preset Timing Modes
)
Note: If the initial screen (the login
screen) does not appear,
contact
the Service Center or your dealer
.
Can you see
"Not
Optimum
Mode","Recommended
mode 1280 x 1024 60
Hz"
on the screen?
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
handle properly.
Adjust the maximum resolution and
frequency that the monitor can
handle properly.
If the display exceeds SXGA or 75
Hz, a
"Not Optimum
Mode","Recommended mode
1280 x 1024 60 Hz"
message is
displayed. If the display exceeds 85
Hz, the display will work properly but
the
"Not Optimum
Mode","Recommended Mode
1280 x 1024 60 Hz"
message
appears for one minute and then