SAMSUNG
Washing Machine Owner
’
s Instructions
13
12
SAMSUNG
Washing Machine Owner
’
s Instructions
Troubleshooting
Problems and solutions
The washing machine will not start
•
Make sure the door is firmly closed.
•
Make sure the washing machine is plugged in.
•
Make sure the water source faucet is turned on.
•
Make sure to press the Start button.
No water or insufficient water supply
•
Make sure the water source faucet is turned on.
•
Make sure the water source hose is not frozen.
•
Make sure the water intake hose is not bent.
•
Make sure the filter on the water intake hose is not clogged.
Detergent remains in the detergent drawer after the wash
program is complete
•
Make sure the washing machine is running with sufficient water pressure.
•
Put the detergents in the inner parts of the detergent drawer(away from the
outside edges).
Washing machine vibrates or is too noisy
•
Make sure the washing machine is set on a level surface. If the surface is not level,
adjust the washing machine feet to level the appliance (see page 3).
•
Make sure that the shipping bolts are removed (see page 3).
•
Make sure the washing machine is not touching any other object.
•
Make sure the laundry load is balanced.
The washing machine does not drain and/or spin
•
Make sure the drain hose is not squashed or bent.
•
Make sure the water hose mesh filter is not clogged (see page 12).
Understanding error messages
The appliance is equipped with automatic safety functions able to quickly identify
and indicate the presence of faults and react appropriately. Most faults are minor
problems that can be solved quickly. Depending on the model you purchased, some
lamps in the buttons may flicker. If they do, check the follwing:
Error displayed
Solution
Close the door.
•
Make sure the source water faucet is turned on.
•
Check the water pressure.
•
Clean the debris filter.
•
Make sure the drainage hose is installed correctly.
Laundry load is unbalanced; loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or jeans, the final
spin result might be unsatisfactory and an "Unbalancing" error message will be shown
in the display window.
Before contacting After-Sales service:
1.
Try to remedy the problem (See "Troubleshooting" on this page).
2.
Restart the programme to see if the fault is repeated.
3.
If the malfunction persists, call after-sales service and
describe the problem
.
Maintaining the Washing Machine
Cleaning the debris filter
Clean the debris filter 2 or 3 times a year.
1.
Remove the base cover from the front of the washing machine.
2.
Unscrew emergency drain cap by turning left and drain off all the water.
See
"Draining the washing machine in an emergency" on page 11.
3.
Unscrew the filter cap and take it out.
4.
Wash any dirt or other material from the filter. Make sure the drain pump propeller
behind the filter is not blocked. Replace the filter cap.
5.
Replace the base cover.
Cleaning the water hose mesh filter
You should clean the water hose mesh filter
at least one time per year
, or when the lamps on
your machine flicker.
To do this:
1.
Turn off the water source to the washing machine.
2.
Unscrew the hose from the back of the washing machine.
3.
With a pair of pliers, gently pull out the mesh filter from the end of the hose and rinse
it under water until clean. Also clean the inside and outside of the threaded
connector.
4.
Push the filter back into place.
5.
Screw the hose back onto the washing machine.
6.
Turn on the faucet and make sure the connections are watertight.
SW1050
