MAILBOX
Description
The Mailbox Block is used to implement the Voice Mail messaging features on SVM 400. It also
controls the operating characteristics specific to an individual mailbox such as whether the Mailbox is announce
only or if the subscriber has Mailbox Administration capabilities. This Block maintains the message notification
details. The Mailbox is where a subscriber receives, sends, and manages messages. The public caller may
record a message after hearing a personal greeting from the Mailbox User and choose to review, re-record,
send, or discard his message.
Event pointers are used to provide the flexibility to handle messaging differently for various modes of operation
(typically at different times of the day).
The information contained within the three Mailbox Block screens shown in this section is for discussion and
display purposes only. Three pages are required to contain the Mailbox Block parameters. The parameters are
grouped by category. The categories contained in each page are as follows.
Program Fields
Mailbox Name
The name of the mailbox. SVM 400 stores the subscriber’s name in ‘last name, first name’ for-
mat. When entering the subscriber’s name this format should be followed. If the name is entered as ‘firstname,
lastname’ SVM will automatically re-sort it to ‘lastname, firstname’.
This format is only important because the directory feature will search on a specific field (first name or last-
name), and the search should be consistent for all entries.
Extension Number
The Extension number to which the mailbox belongs. If this is left blank the mailbox will
be considered a ‘stand alone’ mailbox with no matching extension.
Announce Only Mailbox
A ‘Y’ in this field designates this as an announcement only mailbox. When a public
caller accesses this mailbox, it will play the greeting message (announcement) and exit immediately without
recording a message. This may be used for bulletin boards and other simple audiotex applications. After play-
ing the announcement, SVM 400 will pass control to the block defined by the <No Msg Left> pointer.
Subscriber Administrator
A ‘Y’ in this field gives the mailbox user the following Subscriber Administration
capabilities.
●
Create/delete mailboxes and/or extensions.
●
Set an operating mode.
●
Inputs are ‘Y’ for yes or ‘N’ for no.
SVM 400 Technical Manual Page 40
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