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Preparation
Noise
SUR40 includes speakers that play sounds when people interact with it, so ambient noise can
interfere with the Surface experience. Also, ambient noise from nearby attractions (such as a
TV or arcade game) will compete with application sounds for people’s attention, especially if
the attractions include loud noises, flashing lights, and so on.
These types of distractions can quickly divert potential users from the device.
Consider eliminating or reducing the volume of any background noise so that people can hear
the application audio.
NOTE
SUR40 includes 10W x 2 speakers. You can change the volume level by using the On Screen
Display (accessed through the power button) or in Windows Mode.
People traffic
People can interact with SUR40 from any side, so make sure that when deployed horizontally
that the unit is located away from walls or other obstructions that might prevent people from
getting close to the display on all four sides.
Also, make sure that the SUR40 is near people traffic without impeding the people. If a unit is
placed far away from where people typically walk, they are less likely to notice the device and
less likely to approach it.
Seating
Seating around SUR40 can help improve people’s comfort while they interact with the
application experience.
The best seating height depends on how long you expect people to interact with the SUR40,
from only a few minutes to 20 minutes or longer:
•
If you expect people to interact with the SUR40 for short durations, people can stand next
to the device while they interact.
Seating might help them be more comfortable while they interact with the unit.
•
If you expect people to interact with the SUR40 for longer durations, you should provide
seating to make the experience more comfortable for people.
Most people want to sit on the edge of their seats (also known as perch seating) to get closer
to the SUR40.
You should choose seats that have a firm front edge to enable this type of sitting and to make
sure that people don’t fall or tip off the seats.
You should choose seats that are lower than the height of the display (when horizontal).
This height reduces how much people have to bend from the waist and provides a more
comfortable experience.
If you provide seats, you should also consider the following factors:
• Provide enough seats for the number of people that you expect. People tend to approach a
SUR40 in groups of two or more, so multiple seats enables people to interact together.
• You can artificially limit the number people you want to interact with a SUR40 at one time
by how you choose the number and placement of seats. To avoid large crowds, you should
minimize the number of seats around the SUR40.
• Choose seats that enable people to keep their knees under the edge of the SUR40 (when
horizontal). This position enables people to get close to the unit and reduces the amount of
bending and twisting required.
Preparing for delivery
To prepare for your SUR40, please address the following:
•
Are all the doorways, thresholds, hallways, and elevators in your venue wide enough
and strong enough to accommodate the SUR40? Are any sharp corners wide enough to
accommodate the shipping box as it is pivoted around the corner?
•
Do you want your technician to unpack the SUR40 in full view of customers? If not, you
might want the technician to unpack the SUR40 away from customers.
In this case, you need to choose a separate unpacking location and make sure that the
device can be easily moved from the unpacking location to its final destination.
If you choose to unpack the SUR40 in a separate location, the technician can start to set up
the device in the unpacking location.
But the technician cannot completely set up the device until the unit is moved to its final
location (because of the required connections and lighting adjustments).
For more information about how to prepare your site for a SUR40, see the following checklist.
