Samsung srt3100b User Manual Download

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English

Troubleshooting

If you encounter an abnormal situation with the refrigerator, first check the table below
and try the suggestions.

General

Temperature

Symptom

Possible causes

Solution

Fridge does not
operate.
Fridge temperature
is warm.

• Power cord is not plugged in

properly.

• Properly plug in the power

cord.

• Temperature control is not

set correctly.

• Set the temperature lower.

• Refrigerator is located near

a heat source or direct
sunlight.

• Keep the refrigerator away

from direct sunlight or a
heat source.

• Not enough clearance

between refrigerator and
sides/rear.

• We recommend that the gap

between the refrigerator and
nearby walls (or cabinets) is
more than 50 mm.

• Vacation mode is activated.

• Deactivate vacation mode.

• The refrigerator is

overloaded. Food is blocking
the refrigerator vents.

• Do not overload the

refrigerator. Do not allow
food to block ventilation.

Fridge is over-
cooling.

• Temperature control is not

set correctly.

• Set the temperature higher.

Interior wall is hot.

• Refrigerator has heat-proof

piping in the interior wall.

• To prevent condensation

from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.

ouble

shoo

ting

Untitled-2 33

2021-02-25 10:50:27

Summary of Contents for srt3100b

Page 1: ...Refrigerator User manual Free Standing Appliance Untitled 2 1 2021 02 25 10 50 23 ...

Page 2: ...usehold and similar applications such as 9 Additional tips for proper usage 9 Instructions about the WEEE 10 Severe warnings 11 Installation and Usage cautions 17 Installation 20 Refrigerator at a glance 20 Step by step installation 23 Operations 26 Feature panel 26 Special features 28 Maintenance 31 Handle and care 31 Cleaning 32 Replacement 32 Troubleshooting 33 General 33 Do you hear abnormal s...

Page 3: ... refrigerator may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service center or find help and information online at www samsung com R 600a or R 134a is used as a refrigerant Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refriger...

Page 4: ...frigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the pipe avoid from the product and ventilate the room immediately Untitled 2 4 It is hazardous for anyone other than an Authorised Service Person to service this appliance In Queensland the authorized Service Person MUST hold a Gas Work Authorisation or Licence for hydrocarbon refrigerants to carr...

Page 5: ...e personal injury property damage and or death CAUTION Hazards or unsafe practices that may result in severe personal injury and or property damage NOTE Useful information that helps users understand or benefit from the refrigerator These warning signs are here to prevent injury to you and others Please follow them carefully After reading this section keep it in a safe place for future reference U...

Page 6: ...not use mechanical devices or any other means to accelerate the defrosting process other than those recommended by the manufacturer Do not damage the refrigerant circuit Do not use electrical appliances inside the food storage compartments of the appliance unless they are of the type recommended by the manufacturer This appliance is not intended for use by persons including children with reduced p...

Page 7: ...milarly qualified persons in order to avoid a hazard The socket must be easily accessible so that the appliance can be quickly disconnected from the supply in an emergency It must be outside the area of the rear of the appliance Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance If the product is equipped with LED lamps do not disassemble the Lamp ...

Page 8: ...n the refrigerator Do not keep the door of the appliance open for too long when putting food in or taking food out The shorter time for which the door is open the less ice will form in the freezer Clean the rear of the refrigerator regularly Dust increases energy consumption Do not set temperature colder than necessary Ensure sufficient air exhaust at the refrigerator base and at the back wall of ...

Page 9: ...ower failures that are corrected in an hour or two will not affect your refrigerator temperatures However you should minimize the number of door openings while the power is off Should the power failure last more than 24 hours remove and discard all frozen food The refrigerator might not operate consistently frozen contents can thaw or temperatures can become too warm in the frozen food compartment...

Page 10: ... separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of wa...

Page 11: ...is accessible after installation Do not plug several appliances and the refrigerator into the same multiple power strip The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator s rating plate This provides the best performance and also prevents overloading of house wiring circuits which could ...

Page 12: ...ks caused by current leakage from the refrigerator Current leakage may result in an electric shock fire explosion or problems with the product Never use gas pipes telephone lines or other potential lightning attractors as an electrical ground This refrigerator is for storing food only Do not store pharmaceutical products scientific materials or temperature sensitive products flammable objects in t...

Page 13: ...dren go inside the refrigerator It can cause death from suffocation by entrapment or personal injury Do not let children hang on the door or door bins A serious injury may occur Do not let children step on a drawer The drawer may break and cause them to slip Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or to water rain drops Deteriorat...

Page 14: ...he back of the refrigerator This may result in an electric shock or injury Any sharp edges may cause a personal injury Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in an electric shock fire problems with the product or injury Do not put a container filled with water on th...

Page 15: ...he refrigerator are damaged prior to disposal If a gas leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or fire Never stare directly at the UV LED lamp for long periods of time This may result in eye...

Page 16: ... with high environmental compatibility that is however also flammable Cyclopentane is used in the insulation The gases in the insulation material require a special disposal procedure Please contact your local authorities in regard to the environmentally safe disposal of this product When disposing of this refrigerator remove the door door seals and door latch so that small children or animals cann...

Page 17: ...the product or injury Service Warranty and Modification Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service nor is Samsung responsible for safety issues that result from 3rd party modifications Before cleaning or performing maintenance unplug the appliance from the wall socket Failing to do so may result in an electric sho...

Page 18: ...ner may freeze and break and this may result in injury Do not re freeze frozen foods that have thawed completely Do not strike or apply excessive force to any glass surface Broken glass may result in a personal injury and or property damage If the refrigerator is disconnected from the power supply you should wait for at least five minutes before plugging it back in Please dispose of the packaging ...

Page 19: ...ce in a humid oily or dusty location in a location exposed to direct sunlight and water rain drops Deteriorated insulation on electrical parts may cause an electric shock or fire Be careful that your fingers are not caught in Untitled 2 19 2021 02 25 10 50 24 ...

Page 20: ... the product packaging material in compliance with the local regulations Refrigerator at a glance NOTE The actual image and provided component parts of the refrigerator may differ depending on the model and the country 09 10 11 12 01 02 03 05 04 06 07 08 01 Shelf Fre 02 Ice Maker 03 Fresh Room 04 Egg bin 05 Slide Shelf 06 Deodorizer 07 Movable VEG Box 08 Vegetable Drawer 09 Freezer bin 10 Water Ta...

Page 21: ... cool Cool pack This helps keep the refrigerator cool Ice tray Used to make ice Twist Ice Maker Used to make ice Your refrigerator may not include optional accessories listed above Provision of optional accessories depends on the model and the country Untitled 2 21 2021 02 25 10 50 24 ...

Page 22: ...torage volume of the freezer is based on the nonexistence of those optional accessories To remove both ice makers remove the right handed one first applicable to Ice Max models For best energy efficiency make sure all of shelves drawers and baskets are placed in their original position Load limit indicator applicable models only The refrigerator has a load limit indicator on the top right side of ...

Page 23: ... opening and closing the door Away from a heat source Room for maintenance and servicing Temperature range between 10 C and 43 C Clearance See the pictures and table below for space requirements for installation 01 02 Model A B C RT42 RT38 1275 1001 115 RT39 RT35 1275 1001 115 RT37 RT32 1221 1040 135 RT34 RT29 1221 1040 135 unit mm 01 100 mm 02 more than 50 mm recommended B C A Untitled 2 23 2021 ...

Page 24: ...imately 90 kg To protect the floor put a large piece of cardboard on each leg of the refrigerator Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to use a thick paper or cloth such as old carpets along the movement path STEP 4 Adjust the levelling feet Level the refrigerator by manually adjusting the levelling feet Turn the levelling ...

Page 25: ...coldest and wait for about an hour Then the freezer will be slightly chilled and the motor will run smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP 6 Final check When installation is complete confirm that The refrigerator is plugged into an electrical outlet and grounded properly The refrigerator is installed on a flat level surface wit...

Page 26: ... temperature for weak cooling set the temperature control to level 1 2 CAUTION If the room temperature is lower than 10 C do not set the refrigerator s Temperature Controller to 1 2 This may cause problems with the cooling performance When the room temperature is higher than 35 C set the Fridge Temperature Controller on 4 6 This may also cause problems with the cooling performance Operations Untit...

Page 27: ...perature slide turn the temperature control to the left In winter slide turn the temperature control to the right most end CAUTION To prevent system failure or food spoiling do not set the temperature to the right most end minimum in summer above 35 C Do not store glass bottles containing liquid in the freezer Glass bottles will crack or break into pieces when the liquid freezes Untitled 2 27 2021...

Page 28: ...e tray 3 Slide the tray back into position NOTE The ice making time depends on your temperature settings NOTE Make sure the ice cube storage bin is in place under the ice tray To dispense the ice cubes turn the handle of the bin to the right to empty half of the ice cubes into the bin Then turn it to the left to empty the other half Take out the bin by slightly twisting and pulling to the front Tr...

Page 29: ... must be filled with potable water before use To fill the water tank with potable water Open the door and locate the water tank that is located in the door shelf area 1 Hold the handgrips on both sides of the water tank and lift up to remove 2 Fill the water tank with potable water up to 2 3 liters You can remove either the top cap or the cover and pour water NOTE For first time use clean inside t...

Page 30: ...the water tank only with potable water Do not fill with any other liquids Do not fill the water tank excessively which causes an overflow Do not try to fill the water tank without removing it from the door Make sure that water tank is seated properly Do not use the refrigerator without the water tank This may reduce performance and efficiency To prevent water bouncing make sure the glass is in lin...

Page 31: ...elf forward lift up and then pull out When reinserting the shelf make sure the Front label of the shelf faces forward Do not attempt to tilt the shelf into position Door bins Slightly lift up and pull out the door bin CAUTION To prevent accidents empty the door bins before removing Maintenance Untitled 2 31 2021 02 25 10 50 27 ...

Page 32: ...ll layout in the What s included section to make sure you have reinserted correctly WARNING Do not use benzene thinner or home car detergent such as Clorox for cleaning purposes They may damage the surface of the refrigerator and cause a fire Do not spray water onto the refrigerator This may cause electric shock Do not put fingers or other objects into the dispenser hole Replacement Deodorizer fil...

Page 33: ...refrigerator and sides rear We recommend that the gap between the refrigerator and nearby walls or cabinets is more than 50 mm Vacation mode is activated Deactivate vacation mode The refrigerator is overloaded Food is blocking the refrigerator vents Do not overload the refrigerator Do not allow food to block ventilation Fridge is over cooling Temperature control is not set correctly Set the temper...

Page 34: ...d with strong odors Make sure strong smelling food is wrapped airtight Condensation Symptom Possible causes Solution Condensation forms on the interior walls If door is left open moisture enters the refrigerator Remove the moisture and do not open the door for a long time Food with high moisture content Make sure food is wrapped airtight Untitled 2 34 2021 02 25 10 50 27 ...

Page 35: ...arting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set temperature no fan sound will occur SSSRRR Whir During a defrost cycle water may drip on the defrost heater causing sizzling sounds Hi...

Page 36: ...es or decreases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker buzzing sounds may occur Due to pressure equalizing when opening and closing the refrigerator door whooshing sounds may occur Untitled 2 36 2021 02 25 10 50 28 ...

Page 37: ...Memo Untitled 2 37 2021 02 25 10 50 28 ...

Page 38: ...Memo Untitled 2 38 2021 02 25 10 50 28 ...

Page 39: ...Memo Untitled 2 39 2021 02 25 10 50 28 ...

Page 40: ...ntact the SAMSUNG customer care center Country Contact Center Web Site AUSTRALIA 1300 362 603 Other 1300 425 299 HHP www samsung com au support NEW ZEALAND 0800 726 786 All Product 0800 6 726 786 Support for Smart Mobile Devices www samsung com nz support DA68 03721W 00 Untitled 2 40 2021 02 25 10 50 28 ...

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