troubleshooting
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03
TROUBLESHOOTING
troubleshooting
PROBLEM
SOLUTION
The refrigerator does not
work at all or it does not
chill sufficiently.
• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or
fridge inner temperature. If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
The food in the fridge is
frozen.
• Check if the set temperature on the digital display is too low.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store the food which is juicy in the coldest part of the refrigerator? Try
moving those items to the other shelves in fridge instead of keeping them in the
colder areas or bins.
You hear unusual noise or
sounds.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
Try moving the back of the refrigerator at least 50 mm from the wall.
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. It is normal and occurs
because various accessories are contracting or expanding in response to
temperature changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this
is normal. The sound is caused by the compressor operating at high capacity.
The cabinet-door sealing
area of the appliance is
hot and condensation is
occurring.
• Some heat is normal as anti-condensators are installed in the vertical hinged
section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door
open for a long time.
You can hear water
bubbling in the refrigerator.
• This is normal. The bubbling comes from refrigerant circulating through the
refrigerator.
There is a bad smell in the
refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or suspicious
food.
Frost forms on the walls of
the freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored food for efficient air circulation.
• Is the freezer drawer closed properly?
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