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69
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Before contacting a service centre
Colour of image is different to the original scene
ϛ
White balance or effect setting is incorrect
ƍ
Select appropriate White balance and effect
Images are too bright
ϛ
Exposure is excessive
ƍ
Reset exposure compensation
No image on external monitor
ϛ
The external monitor has not been connected properly with the camera
ƍ
Check the connection cables
ϛ
There are incorrect files in the memory card
ƍ
Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
ϛ
Cable connection is incorrect
ƍ
Check the connection
ϛ
The camera is off
ƍ
Turn the camera on
ϛ
The operating system is not Windows 98SE, 2000, ME, XP, Vista/ Mac OS
Mac OS 9.0 ~ 10.4. Alternatively the PC does not support USB
ƍ
Install Windows 98SE, 2000, ME, XP, Vista/ Mac OS 9.0 ~ 10.4 to PC that
supports USB
ϛ
The camera driver is not installed
ƍ
Install a [USB Storage Driver]
The images are unclear
ϛ
A picture was taken the subject without setting an appropriate macro mode
ƍ
Select an appropriate macro mode to take a clear image.
ϛ
Taking a picture beyond the flash range
ƍ
Take a picture within the flash range
ϛ
The lens is smudged or dirty
ƍ
Clean the lens
The flash does not fire
ϛ
Flash off mode has been selected
ƍ
Dis-engage flash off mode
ϛ
The camera mode can't use flash
ƍ
Refer to the FLASH instruction (p.30)
Incorrect date and time is displayed
ϛ
The date and time have been set incorrectly or the camera has adopted the
default settings
ƍ
Reset the date and time correctly
The camera buttons do not operate
ϛ
Camera malfunction
ƍ
Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
ϛ
Incorrect memory card format
ƍ
Re-format the memory card
The images don't play back
ϛ
Incorrect file name (Violation of DCF format)
ƍ
Do not change the image file name
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