SMT-i5220S Quick Reference Guide
Version 1.1
4/2014
Answering a Call
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Pick up the Handset or press the Speaker button to use the speakerphone
Making an outside call (local or long distance)
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Pick up the Handset or press the Speaker button to use the speakerphone
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Dial 9 plus the 10/11 digit telephone number
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To hang up, replace the handset, or press END soft-key or press the Speaker button
Making an internal call (intercom)
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Pick up the Handset or press the Speaker button to use the speakerphone
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Dial the extension number or group number
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To hang up, replace the handset, or press END soft-key or press the Speaker button
Using the Hold feature
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Press the Hold button or HOLD soft-key
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To retrieve a call from hold, press Hold button or RESUME soft-key or press the flashing
green Call button
Transfer a call (Blind Transfer)
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Press the Transfer button while on a call (this will place the call on hold)
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Dial the extension number you would like to transfer to.
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Press Transfer again or simply hang up to complete the transfer
Transfer a call (Screened Transfer)
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Press the Transfer button while on a call (this will place the call on hold)
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Dial the extension number you would like to transfer to
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When they answer speak privately
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Press Transfer again or simply hang up to complete the transfer
Making Conference Calls
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Call the first person (internal or outside number) you would like to conference with
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When connected, press the Conference button, then dial the second internal or outside
number
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Once the second person answers, press Conference button again
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Now everyone is joined together
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Repeat to continue adding up to 3 additional parties. (max 5, you plus 4 others)
If the party you dialed is unavailable, press CANCEL soft-key to disconnect and return to
the conference
Do Not Disturb
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Dial *401# to set, dial *400# to cancel
Call Forwarding
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Press [Menu]
scroll to Call Forward/DND
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Scroll to call forward type then select by pressing the OK button
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Change the Mode to Enable or Disable as desired
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Type the number to forward to (EX: 9+telephone number or extension number)
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Press [Save]
[OK]
[END]
Setting up your Voice Mail Box
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Dial your extension.
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When prompted, enter your password (The default password is 0000).
The following options can be used when inside the voice mail menu:
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Dial [#][7] for Personal Administration Menu
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Dial [1] to assign a new password (1 ~ 8 digits)
o
Dial [2] to record your name (speak your name)
o
Dial [3] to enter Your Dial-By-Name for the system Directory.(use dial pad)
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Dial [#][5] for Personal Greetings Menu
o
Dial [1] to record your Primary No Answer Greeting
o
Dial [7] to record your Mailbox Greeting
Retrieving message from your Voice Mail Box
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Press the Message button
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Voice Mail option will display the number of messages [0]
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Scroll to Voice Mail and select by pressing the OK button
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Use options in the phone display or follow voice mail prompts
Mute Handset or Microphone
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Press the Mute button while using the handset to mute your voice
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Press the Mute button while using the speakerphone to mute the microphone
Assign a Programmable Key (Button)
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Press an unassigned key or press and hold an assigned key for 3 seconds.
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Unassigned Key Display Shows: [Programmable Key] Press the OK button.
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Assigned Key Display Shows: [Current Assigned Key]
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Cursor L or R to change Mode to Enable.
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Move down then cursor L or Right to select key type. AME Enable is the first choice.
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Move down to Name, then use the dial pad to enter characters.
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Some keys require a value, like Ext. or Tel. number. If required, move down to Value,
then use the dial pad to enter the numbers.
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Move down to Line, then cursor L or R to select the Line number you want to assign this
key to. You may have one or more lines assigned to your phone.
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Press Save to complete the process. Then press the soft key showing OK.
Note:
The SMT-i5220S can support Multi-Lines (max. 10) and 64 Button AOM (max. 4)