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5

General Cleaning
IMPORTANT

Before cleaning, make sure all controls are 

off and the microwave oven is cool. Always follow label instructions 

on cleaning products.
To avoid damage to the microwave oven caused by arcing due 

to soil buildup, keep cavity, microwave inlet cover, cooking rack 

supports, and area where the door touches the frame clean.
Clean with mild soap, water and a soft cloth or sponge, or as 

indicated below.

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  Grease filters: mild soap and water or dishwasher.

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  Door and exterior: mild soap and water, or glass cleaner 

applied to paper towel.

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  Control panel: sponge or soft cloth and water.

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  Stainless steel (on some models): mild soap and water, 

then rinse with clean water and dry with soft cloth, or use 

stainless steel cleaner.

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  Turntable: mild soap and water or dishwasher.

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  Cooking rack and supports (on some models): mild 

soap, water and washcloth. Dishwasher cleaning is not 

recommended.

Replacing Filters and Light Bulbs

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  Grease filters: Remove grease filters from underside of 

microwave oven, and clean monthly.

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  Charcoal filter: The charcoal odor filter is behind the vent 

grille at the top front of the microwave oven. The charcoal 

filters cannot be cleaned, and should be replaced about 

every 6 months.

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  Cooktop light: The cooktop light is located on the 

underside of the microwave oven, and is replaceable.

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  Cavity light: The cavity light bulb is located behind the vent 

grille at the top front of the microwave oven, under the 

bulb cover, and is replaceable.

Do not use benzene, thinner or alcohol to clean the appliance.

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  This may result in discoloration, deformation, damage, 

electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance 

from the wall socket and remove food waste from the door and 

cooking compartment.

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  Failing to do so may result in electric shock or fire.

Do not clean the appliance with a steam cleaner.

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  This may result in corrosion.

Microwave Oven Care

Troubleshooting

Check these solutions if you have a problem with your microwave:

Problem

Solution

The display and/or the oven is not 

working.

Make sure the plug is properly connected to a grounded outlet.
If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on.
Remove the plug from the outlet, wait ten seconds, and plug it in again.
Reset the circuit breaker or replace any blown fuses.
Plug a different appliance into the outlet. If the other appliance doesn’t work, call a qualified 

electrician to repair the wall outlet.
Plug the oven into a different outlet.

The display is working, but the 

power won’t come on.

Make sure the door is closed securely.
Check if any packaging material or anything else is stuck in the door seal.
Check if the door is damaged.
Touch Cancel twice and enter all the cooking instructions again.

Is the power going off before the set 

time has elapsed?

If there was a power outage, the time indicator will display: 88:88.
If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in 

again. Reset the clock and any cooking instructions.
Reset the circuit breaker or replace any blown fuses.

Cooks food too slowly.

Make sure the oven has its own 20 amp circuit line. Operating another appliance on the same 

circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

Has sparks or arcing.

Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and 

allow at least one inch between the foil and the interior oven walls.

The turntable makes noise or 

becomes stuck.

Clean the turntable, roller ring and oven floor.
Make sure the turntable and roller ring are positioned correctly.

Causes TV or radio interference.

This is similar to interference caused by other small appliances, such as hair dryers. Move your 

microwave (or appliance) away from appliances, such as your TV or radio.

Sensor_XAA_DE68-03970A_EN-03.indd   5

2012-08-30   �� 3:21:33

Summary of Contents for SMH1713B/XAA

Page 1: ...oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces c Do not operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the 1 Door bent 2 Hinges and latches broken or loosened 3 Door seals and sealing surfaces d The oven should not be adjusted or repaired by anyone except properly quali...

Page 2: ... filter Corrosive cleaning agents such as lye based oven cleaners may damage the filter n Do not cover or block any openings on the microwave oven n Do not store this microwave oven outdoors Do not use the microwave oven near water for example near a kitchen sink in a wet basement or near a swimming pool or similar locations n Do not immerse cord or plug in water n Keep cord away from heated surfa...

Page 3: ...l Setup My Settings to activate or deactivate Settings GROUNDING INSTRUCTIONS n For all cord connected appliances The microwave oven must be grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electric current The microwave oven is equipped with a cord having a grounding wire with a grounding plug The plug must be pl...

Page 4: ...ven has been plugged in for at least 3 minutes Use microwave safe dish with loose fitting lid or cover microwave safe dish with plastic wrap and vent Less and More On some models During cooking touch number pad 1 to subtract cook time in 10 second increments Each additional touch of the number pad 1 subtracts 10 seconds more from the cook time Touch number pad 6 to add cook time in 10 second incre...

Page 5: ...ance with a steam cleaner n This may result in corrosion Microwave Oven Care Troubleshooting Check these solutions if you have a problem with your microwave Problem Solution The display and or the oven is not working Make sure the plug is properly connected to a grounded outlet If the wall outlet is controlled by a wall switch make sure the wall switch is turned on Remove the plug from the outlet ...

Page 6: ... including but not limited to damage which occurs in shipment delivery and installation applications and uses for which this product was not intended altered product or serial numbers cosmetic damage or exterior finish accidents abuse neglect fire water lightning or other acts of nature use of products equipment systems utilities services parts supplies accessories applications installations repai...

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