Important Warranty Information Regarding Television Format Viewing
See the warranty card for more information on warranty terms.
Wide screen format LED Displays (16:9, the aspect ratio of the screen width to height) are primarily designed to view wide screen
format full-motion video. The images displayed on them should primarily be in the wide screen 16:9 ratio format, or expanded to
fill the screen if your model offers this feature and the images are constantly moving. Displaying stationary graphics and images
on screen, such as the dark sidebars on nonexpanded standard format television video and programming, should be limited to no
more than 5% of the total television viewing per week.
Additionally, viewing other stationary images and text such as stock market reports, video game displays, station logos, web sites
or computer graphics and patterns, should be limited as described above for all televisions. Displaying stationary images that
exceed the above guidelines can cause uneven aging of LED Displays that leave subtle, but permanent burned-in ghost images in
the LED picture. To avoid this, vary the programming and images, and primarily display full screen moving images, not stationary
patterns or dark bars.
On LED models that offer picture sizing features, use these controls to view different formats as a full screen picture.
Be careful in the selection and duration of television formats used for viewing. Uneven LED aging as a result of format selection
and use, as well as burned-in images, are not covered by your Samsung limited warranty.
SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY STATEMENT
Subject to the requirements, conditions, exclusions and limitations of the original Limited Warranty supplied with Samsung
Electronics (SAMSUNG) products, and the requirements, conditions, exclusions and limitations contained herein, SAMSUNG
will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada, and
in Canada on SAMSUNG products purchased in the United States, for the warranty period originally specified, and to the
Original Purchaser only.
The above described warranty repairs must be performed by a SAMSUNG Authorized Service Center. Along with this
Statement, the Original Limited Warranty Statement and a dated Bill of Sale as Proof of Purchase must be presented to the
Service Center. Transportation to and from the Service Center is the responsibility of the purchaser.
Conditions covered are limited only to manufacturing defects in material or workmanship, and only those encountered in
normal use of the product.
Excluded, but not limited to, are any originally specified provisions for, in-home or on-site services, minimum or maximum
repair times, exchanges or replacements, accessories, options, upgrades, or consumables.
For the location of a SAMSUNG Authorized Service Center, please call toll-free:
In the United States : 1-800-SAMSUNG (1-800-726-7864)
In Canada : 1-800-SAMSUNG
Precautions When Displaying a Still Image
A still image may cause permanent damage to the TV screen
Do not display a still image on the LED panel for more than 2 hours as it can cause screen image retention. This image
retention is also known as screen burn. To avoid such image retention, reduce the degree of brightness and contrast of the
screen when displaying a still image.
Watching the LED TV in 4:3 format for a long period of time may leave traces of borders displayed on the
left, right and center of the screen caused by the difference of light emission on the screen. Playing a DVD or
a game console may cause a similar effect to the screen. Damages caused by the above effect are not
covered by the Warranty.
Displaying still images from Video games and PC for longer than a certain period of time may produce partial after-images. To
prevent this effect, reduce the ‘brightness’ and ‘contrast’ when displaying still images.
© 2009 Samsung Electronics Co., Ltd. All rights reserved.
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