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Getting Help

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, 
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and 
product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer 
service issues:

1.

Visit dell.com/support

2.

Select your support category.

3.

Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.

4.

Select the appropriate service or support link based on your need.

Related Documentation 

NOTE: For information on PowerEdge Servers, go to www.dell.com/poweredgemanuals and enter the system 
Service Tag to get your system documentation.

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Summary of Contents for SM843T Series

Page 1: ...Samsung SM843T Series SATA SSD for Dell PowerEdge Products User s Information ...

Page 2: ...emarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a registered trademark of Oracle Corporation and or its affiliates Cit...

Page 3: ...onfiguration Utility Behavior 7 OMSA Drive Information Page 8 SMART Predictive Failure Notification Support 8 SMART Wear Out Indicator Not Supported 9 OMSA Warnings 9 System Alerts Page 9 Storage Pages 10 Physical Disks Page 11 2 Using System Diagnostics 13 Dell Online Diagnostics 13 Dell Embedded System Diagnostics 13 When To Use The Embedded System Diagnostics 13 Running The Embedded System Diag...

Page 4: ...4 ...

Page 5: ...fied as compatible with the Samsung SM843T Series SATA SSDs PowerEdge R820 PowerEdge M820 PowerEdge R720 PowerEdge R720xd PowerEdge R620 PowerEdge T620 PowerEdge M620 PowerEdge R520 PowerEdge M520 PowerEdge R420 PowerEdge T420 PowerEdge R320 PowerEdge T320 11th Generation Dell PowerEdge Servers The following 11th Generation Dell PowerEdge servers are currently qualified as compatible with the Sams...

Page 6: ...43T Series SATA SSDs NOTE Additional Dell servers and controllers may be qualified in the future as compatible with the Samsung SM843T Series SATA SSDs Contact your Dell sales representative for the latest information SSD LED Indicator Patterns Figure 1 Drive LED Indicators 1 drive activity indicator green 2 drive status indicator green and amber Drive Activity Indicator NOTE The drive activity in...

Page 7: ...time Blinks green and off Predicted drive failure Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds and off six seconds Rebuild aborted Controller BIOS Configuration Utility Behavior The BIOS Configuration Utility is a storage management application embedded on PowerEdge RAID Controller PERC cards which configures and maintains RAID disk groups and virtual d...

Page 8: ...ge SMART Predictive Failure Notification Support SMART trips for actual drive errors are noted on the Physical Disks page of the Dell OpenManage Server Administrator OMSA Storage subsection If such a drive error occurs No is displayed in the Certified column of this page 8 ...

Page 9: ...is indicator OMSA Warnings NOTE OMSA displays a yellow warning icon against the Samsung SM843T Series SATA SSDs These warning icons do not indicate a current or pending problem with the drive The warning icon appears because the drive is not recognized by OMSA as a Dell branded drive System Alerts Page A yellow warning icon and a Disk found is not supported by an authorized hardware provider messa...

Page 10: ...ure 4 OMSA System Alerts Page Storage Pages On the Storage section of OMSA a yellow warning icon appears on the controller page and the Physical Disks page This does not indicate an issue with the drive 10 ...

Page 11: ...s Page On the Properties tab of the physical disks page the drive interface speed denoted as Capable Speed is displayed as 6 00 Gbps as against the actual speed of 3 00 Gbps This will be corrected in a future maintenance firmware update 11 ...

Page 12: ...Figure 6 Physical Disks Properties Page Figure 7 Physical Disks Properties Page 12 ...

Page 13: ...werEdge Diagnostics User s Guide under Software Serviceability Tools at dell com support manuals Dell Embedded System Diagnostics NOTE Also known as Enhanced Pre boot System Assessment ePSA diagnostics The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test ...

Page 14: ...status information of all detected devices Results Displays the results of all tests that are executed System Health Provides the current overview of the system performance Event Log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the Dell Enhanced Pre boo...

Page 15: ... some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link based on your need Related Documentation NOTE For information on PowerEdge Ser...

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