Samsung SM-T719C User Manual Download

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www.samsung.com

User Manual

English. 04/2016. Rev.1.0

SM-T719C

Summary of Contents for SM-T719C

Page 1: ...www samsung com User Manual English 04 2016 Rev 1 0 SM T719C ...

Page 2: ... previous device 37 Device and data management 39 Quick connect 42 Sharing features Applications 43 Installing or uninstalling apps 45 Contacts 47 Internet 49 Email 50 Camera 57 Gallery 59 S Planner 60 My Files 61 Memo 61 Clock 63 Calculator 63 Google apps Settings 65 Introduction 65 Wi Fi 67 Bluetooth 68 Flight mode 69 Data usage 69 More connection settings 70 Smart Manager 72 Applications 72 Sou...

Page 3: ...of Contents 3 79 Privacy 81 Accessibility 82 Accounts 83 Backup and reset 83 Language and input 84 Battery 84 Storage 84 Accessories 85 Date and time 85 User manual 85 About device Appendix 86 Troubleshooting ...

Page 4: ... improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media Default apps that come with the device are subject to updates and may no longer be supported without prior notice...

Page 5: ...upplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance probl...

Page 6: ...Light sensor Recents key Home key Fingerprint recognition sensor Loud speaker Headset jack Volume key Power key Front camera Multipurpose jack Memory card tray Back key Loud speaker Rear camera Push clip Push clip Microphone GPS antenna ...

Page 7: ...ors may cause the sensors to malfunction Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Tap and hold to launch the split screen view Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap to return to the previous scre...

Page 8: ...ting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket To save energy unplug the charger when not in use The charger does not hav...

Page 9: ...when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of apps that need to be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected...

Page 10: ...tings Battery Power saving mode and then tap the switch to activate it To automatically activate power saving mode when the remaining battery power reaches the preset level tap Start power saving and select an option Ultra power saving mode Use this mode to extend the device s battery power In ultra power saving mode the device performs the following Displays colours on the screen as grey tones Re...

Page 11: ...ncompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When in...

Page 12: ...ore removing the memory card first unmount it for safe removal On the Home screen tap Apps Settings Storage SD card Unmount 1 Insert the ejection pin into the hole on the memory card tray to loosen the tray 2 Pull out the memory card tray gently from the memory card tray slot 3 Remove the memory card 4 Insert the memory card tray back into the memory card tray slot Do not remove the memory card wh...

Page 13: ...d off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is...

Page 14: ...The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on sc...

Page 15: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 16: ... Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 17: ... displays widgets shortcuts to apps and more To view other panels swipe to the left or right The Home screen may appear differently depending on the region or service provider A widget An app A folder Screen indicators Favourite apps Apps screen icon News screen indicator View the latest articles in various categories ...

Page 18: ... to the Home screen and more Wallpapers Change the wallpaper settings for the Home screen and the locked screen Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home screen To add widgets tap and h...

Page 19: ... top of the screen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an app and then ...

Page 20: ... move or remove a panel To add a panel swipe to the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Apps screen The Apps screen displays icons for all apps including newly installed apps On the Home screen ta...

Page 21: ...nd the apps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder select a folder with Only the folder will be deleted The folder s apps will be relocated to t...

Page 22: ...ndicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning Wi Fi connected Bluetooth feature activated GPS activated Alarm activated Mute mode activated Flight mode activated Error occurred or cauti...

Page 23: ... lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Ent...

Page 24: ... notification panel View more quick setting buttons Launch Settings Switch between user accounts or add new user accounts Tap a notification and perform various actions Clear all notifications Adjust the brightness Quick setting buttons Launch Quick connect Access the notification settings Using quick setting buttons Tap quick setting buttons to activate some features Swipe to the left or right on...

Page 25: ...egories to search for content in specific search fields Tap MORE Select search locations and select categories Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails create memos and more Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a precedin...

Page 26: ...GJIE Switch to the qwerty keyboard STROKE Switch to stroke mode Tap stroke keys to enter a character Tap when you are unsure about which stroke to enter HALF SCREEN HANDWRITING Switch to handwriting mode Enter punctuation marks Enter numbers Enter text by voice Open the keyboard Start or pause entering text by voice Add an item from the clipboard Switch to the floating or split keyboard You can mo...

Page 27: ...in features such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full...

Page 28: ...to capture a screenshot while using some apps and features Smart capture You can capture the current screen and scrollable area You can also immediately crop and share the captured screen If this feature is not activated open the Apps screen tap Settings Advanced features Smart capture tap the switch to activate it and then capture a screenshot On the screen you are capturing use one of the follow...

Page 29: ...pp window Closing an app Tap and drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL Multi window Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 30: ... recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 Swipe to the left or right to select another app to launch You can also launch the split screen view by tapping and holding ...

Page 31: ...nd tap the circle between the app windows to access the following options Switch locations between app windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature ...

Page 32: ...en the app windows up or down to adjust the size of the windows Pop up view 1 On the Apps screen launch an app to use in the pop up view 2 Drag down diagonally from either end of the top edge The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Drag and drop content ...

Page 33: ...account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices TVs and the Samsung website Once your Samsung account has been registered you can use apps provided by Samsung without signing in to your account Create your Samsung account with your email address To check the list of services that can be used ...

Page 34: ...count 2 Tap Samsung account 3 Enter your email address and password and then tap SIGN IN If you forget your account information tap Forgotten your ID or password You can find your account information when you enter the required information and security code displayed that is on the screen Removing your Samsung account When you remove your registered Samsung account from the device your data such a...

Page 35: ...ice and a computer You can download the app from www samsung com hk smartswitch Samsung Smart Switch is not supported on some devices or computers Limitations apply Visit www samsung com hk smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your ...

Page 36: ...ng com hk smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then di...

Page 37: ...device to the computer using the USB cable 2 Open the notification panel and then tap USB for file transfer Transferring media files If the computer cannot recognise your device tap Transferring images 3 Tap ALLOW to permit the computer to access your device s data When the computer recognises your device the device will appear in My PC 4 Transfer files between your device and the computer Updatin...

Page 38: ...pdating disconnect all other media devices from the computer Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Samsung account and Accounts for more information Using a Samsung ...

Page 39: ...tory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING The device automatically restarts Quick connect Introduction Quickly search for and connect with nearby devices such as Bluetooth headsets orTVs using the Quick connec...

Page 40: ...e from the list and connect to it by following the on screen instructions The next steps may vary depending on the connected device To change your device s visibility setting tap MORE Set device visibility and then select an option Sharing content Share content with the connected devices 1 Open the notification panel and tap Quick connect 2 Tap Scan for nearby devices 3 Select a device from the li...

Page 41: ...ng feature use compatible accessories to enable the feature Compatible accessories include HomeSync and an AllShare Cast dongle TV to mobile device WatchTV on your device s screen You can continue watchingTV within the allowed connection range ControlTV Use your device as a remote control for theTV Briefing onTV Set theTV to turn on automatically according to the preset time set on your device and...

Page 42: ...Share content by using various sharing options The following actions are an example of sharing images 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share and select a sharing method such as Bluetooth and email You can also use the following options SmartView View your device s displayed content on a larger screen via a wireless connection Nearby sharing Share content with nearby devices...

Page 43: ... INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download f...

Page 44: ...ssions For some apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Application manager Select an app and...

Page 45: ...lly 1 Tap Contacts on the Apps screen 2 Tap and select a storage location 3 Enter contact information Add an image Add or delete a contact field 4 Tap SAVE Importing contacts Import contacts from storage services to your device On the Apps screen tap Contacts MORE Settings Import Export contacts IMPORT and select an import option ...

Page 46: ...s list to scroll through it quickly Tap the search field at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Tap Contacts on the Apps screen 2 Tap MORE Share 3 Tick contacts and tap SHARE 4 Select a shar...

Page 47: ...Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Move to the previously visited page Open a new tab Close the tab Access additional options Refresh the current webpage Open the homepage View your bookmarks saved webpages and recent browsing history ...

Page 48: ...u cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap MORE Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fingerprint recog...

Page 49: ... If you have more than one email account you can set one as the default account Tap MORE Settings MORE Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the scree...

Page 50: ...places where you may violate other people s privacy Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video To take a series of photos tap and hold Spread two fingers apart on the screen to zoom in and pinch to zoom out To adjust the brightness of photos or videos tap the screen When the adjustment bar app...

Page 51: ...The camera automatically shuts off when unused Make sure that the lens is clean Otherwise the device may not work properly in some modes that require high resolutions The maximum recording time may reduce when you record video at high resolution Launching Camera on the locked screen To quickly take photos launch Camera on the locked screen On the locked screen drag outside the large circle This fe...

Page 52: ... Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo On the preview screen tap MODE Auto Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the preview screen tap MODE Pro Select options and customise the settings and then tap to take a photo Select an appropriate white balance so images hav...

Page 53: ...f the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall Continuous shot Take a series of photos of moving subjects On the preview screen tap MODE Continuous shot Tap and hold to take several photos continuously HDR Rich tone Take photos with rich c...

Page 54: ...ont camera After recognising your palm the device will take a photo after a few seconds Interval shot Take series of self portraits at an interval and save photos you want 1 On the preview screen tap to switch to the front camera for self portraits 2 Tap MODE Interval shot 3 Face the front camera lens 4 When the device detects your face tap the screen to take a photo of yourself The device will ta...

Page 55: ...tering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Select the length of the delay before the camera automatically takes a photo Adjust the slide bar to t...

Page 56: ...ra View mode Change the aspect ratio of the preview screen Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upl...

Page 57: ...ice Viewing images 1 Tap Gallery on the Apps screen 2 Select an image Access additional options Add the image to favourites Move to the previous screen Share the image with others Delete the image Modify the image Image and video preview thumbnails To hide or show the menus tap the screen ...

Page 58: ...Switch to the pop up video player Pause and resume playback Adjust the volume Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Deleting images or videos Deleting an image or a video Selec...

Page 59: ...s in your planner Creating events 1 Tap S Planner on the Apps screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAV...

Page 60: ...tasks with the account To add accounts to sync with open the Apps screen and tap S Planner MORE Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list My Files Access and manage various files stored in the device or in other locations such as cloud storage services On the Apps screen tap My Files View files by category or vi...

Page 61: ... Image Insert images Drawing Write or draw memos to insert You can select pen thickness and colour Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos that include the keyword Clock Introduction Set alarms check the current time in man...

Page 62: ...arm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms WORLD CLOCK On the Apps screen tap Clock WORLD CLOCK Creating clocks Enter a city name or select a city from the globe and then tap Deleting clocks Tap on a clock STOPWATCH 1 On the Apps screen tap Clock STOPWATCH 2 Tap START to ...

Page 63: ... apps Google provides entertainment social network and business apps You may require a Google account to access some apps Refer to Accounts for more information To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emai...

Page 64: ...Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the...

Page 65: ...i to save the battery when not in use 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device connecti...

Page 66: ...on request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 Accept theWi Fi Direct connection request on the other device If the devices are already conne...

Page 67: ...urposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If the device you want to pai...

Page 68: ...e auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 Tap Bluetooth on the Settings screen The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Flight mode This disables all wi...

Page 69: ...e information VPN Set up and connect to virtual private networks VPNs Ethernet The Ethernet option is available when an Ethernet adaptor is connected to the device Use this option to activate the Ethernet feature and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or...

Page 70: ... manually tap MORE Add printer ADD PRINTER To change print settings tap MORE Printing settings Printing content While viewing content such as images or documents tap Share Print All printers and then select a printer Smart Manager Introduction The Smart manager provides an overview of the status of your device s battery storage RAM and system security You can also automatically optimise the device...

Page 71: ...hows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You cannot receive notifications from apps that use power saving mode Managing the battery To save battery power by setting whether to optimise the battery usage for each app tap DETAILS for the app power saving and tap the App power saving switch to activat...

Page 72: ...each app Google settings Configure settings for some features provided by Google Sound Change settings for various sounds on the device On the Settings screen tap Sound Sound mode Set the device to use sound mode or silent mode Volume Adjust the volume level for music and videos system sounds and notifications Notification sounds Select a default notification sound You can also change the notifica...

Page 73: ...selected app when the device is locked More settings Customise additional notification settings for the selected app Do not disturb Set the device to mute notification sounds except for allowed exceptions On the Settings screen tap Do not disturb Enable now Activate Do not disturb mode immediately Enable as scheduled Activate Do not disturb mode at preset times You can select days and set the star...

Page 74: ...up view for more information Smart capture Set the device to capture content that continues across multiple screens and crop and share the screenshot immediately Refer to Smart capture for more information Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You can view the captured images in Gallery It is not possible to cap...

Page 75: ...rint to the device to secure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find my mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Secure startu...

Page 76: ...Samsung account This feature may not be available depending on the region or service provider Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as i...

Page 77: ... or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before ...

Page 78: ...en you purchase content from Galaxy Apps 1 On the Settings screen tap Lock screen and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Verify Samsung account switch to activate it 4 Sign in to your Samsung account Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only av...

Page 79: ...ck method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the Home key and scan your fingerprint Privacy Options Change the settings for maintaining your privacy and safety On the Settings screen tap Privacy Location Change settings for location information permissions App permissions View the list of features and apps that have permission to use them...

Page 80: ...hen private mode is activated To hide items stored in the private folder deactivate private mode Hiding content 1 On the Apps screen launch an app to hide items 2 Select an item and tap MORE Move to Private If private mode is not activated follow the on screen instructions to enter the preset private mode access code The selected items will be moved to the private folder Viewing hidden content You...

Page 81: ...e switch to activate it When the Auto disable option is enabled the device will fail to transfer files to the private folder if the screen turns off during transfer Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Vision Customise the settings to improve accessibility for visually impaired users Hearing Customise the settings ...

Page 82: ...lled on the device Accounts Add your Samsung and Google accounts or other accounts to sync with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup To sync content with you...

Page 83: ...imes for optimal performance Reset settings Return the device s settings to the factory default settings without deleting data Reset network settings Return the network connection settings to the factory default settings Factory data reset Return the device to the factory default settings and delete all data Language and input Select device languages and change settings such as keyboards and voice...

Page 84: ...pler layout and allowing limited access to an app Refer to Ultra power saving mode for more information Display battery percentage Set the device to display the remaining battery life Storage View memory information for your device On the Settings screen tap Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default app...

Page 85: ...ly update the time and date when moving across time zones When this feature is deactivated you can manually set the date and time Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format User manual View help information to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device informat...

Page 86: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals...

Page 87: ...d or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power ke...

Page 88: ...roperly Visit a Samsung Service Centre and have the battery replaced The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures the useful charge may be reduced Battery consumption increases when you use messaging features or some apps such as games or the Internet The battery is consumable and the useful charge will get sh...

Page 89: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 90: ...or higher installed on your computer Your device cannot find your current location GPS signals may be obstructed in some locations such as indoors Set the device to useWi Fi or a mobile network to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corr...

Page 91: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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