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Samsung SM-T227U, User Manual, Page: 2 / 111

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Summary of Contents for SM-T227U

Page 1: ...www samsung com ca USER MANUAL English 05 2021 Rev 1 0 SM T220 SM T227U ...

Page 2: ...etup 19 Samsung account 20 Transferring data from your previous device Smart Switch 22 Understanding the screen 31 Notification panel 33 Entering text Apps and features 35 Installing or uninstalling apps 36 Phone 39 Contacts 41 Messages 43 Internet 44 Camera 52 Gallery 56 Multi window 59 Samsung Notes 59 Samsung Members 60 Samsung Kids 61 Calendar 61 Reminder 62 Voice Recorder 63 My Files 63 Clock...

Page 3: ...roubleshooting 97 Removing the battery Health and Safety Settings 68 Introduction 68 Samsung account 68 Connections 69 Wi Fi 70 Bluetooth 71 Data saver Mobile network enabled models 72 Mobile data only apps Mobile network enabled models 72 Mobile Hotspot Mobile network enabled models 73 More connection settings 74 Sounds and vibration Sound 74 Sound quality and effects 75 Separate app sound 75 Not...

Page 4: ...customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data serv...

Page 5: ...d then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it The use of mobile devices on airplanes or ships may be subject to federal and local guidelines and restriction...

Page 6: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 7: ...is placed in direct sunlight When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts betwe...

Page 8: ...e the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan d...

Page 9: ...subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirel...

Page 10: ...Side key Volume key Multipurpose jack USBType C Proximity Light sensor Touchscreen Microphone Speaker SM T227 SIM card Memory card tray SM T220 Memory card tray GPS antenna Earphone jack Speaker Microphone Main antenna SM T227 Rear camera ...

Page 11: ...ce s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to...

Page 12: ...reenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigation bar ...

Page 13: ...nplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device s multipurpose jack to charge the battery...

Page 14: ... to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives...

Page 15: ...ing downwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Only usea nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged If the...

Page 16: ...o the tray to secure it 7 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the tray ...

Page 17: ...he Settings app and tap Battery and device care Storage Advanced SD card Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data r...

Page 18: ...he Side key Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Initial setup When you turn on your device for the first time or after performing a data reset follow the...

Page 19: ...to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account...

Page 20: ...f you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Bring data from old device 3 Place the devices near each other 4 On the previous device tap Send data Wireless 5 On the previous device tap Allow 6 On your device select an item to bring and tap Transfer Backing up and restoring data using external storage Tran...

Page 21: ...h 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from t...

Page 22: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is not recommended to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Page 23: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 24: ...ards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen button ...

Page 25: ... for the Home screen and the locked screen Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displaying all apps on the Home screen Without using a separate Apps screen you ...

Page 26: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 27: ...ted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 28: ...formation by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if the unlock code is entered incorrectly several times in a row and the attempt limit is reached Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the p...

Page 29: ...tion required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model ...

Page 30: ... capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will aut...

Page 31: ...se the following functions on the notification panel View the notification details and perform various actions Control connected nearby devices Clear all notifications Launch Settings Control media on your device and connected nearby devices Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on t...

Page 32: ...control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices on the notification panel 1 Open the notification panel and tap Devices Nearby connected devices...

Page 33: ...nging the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keybo...

Page 34: ... Add an item from the clipboard Open the text editing panel Change the keyboard size Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap...

Page 35: ...pps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps t...

Page 36: ...s app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls To make a call and send a text message launch the Settings app tap Advanced features and then tap the Call text on other devices switch to activate it You must register and sig...

Page 37: ...st Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settings Other call settings and then tap the Swipe to call or text switch to activate it Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone n...

Page 38: ...nd then tap Options during calls Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call Camera During a video call turn o...

Page 39: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 40: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app tap at the top of the contacts list and then tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follo...

Page 41: ...ou must register and sign in to the same Samsung account on your device and the other device Some calling and messaging features may not be available SM T220 Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input fiel...

Page 42: ...wo fingers apart or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations Add category If the category option does not appear tap Settings and tap the Conversations categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app...

Page 43: ...ges More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for secret mode In secret mode the device w...

Page 44: ...e Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provide...

Page 45: ...r blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary dep...

Page 46: ...l appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it any...

Page 47: ... may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self por...

Page 48: ...ait mode Take pictures that focus on the face by blurring the background 1 On the shooting modes list tap PORTRAIT 2 Drag the background blur adjustment bar to adjust the blur level 3 When Effect ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the follow...

Page 49: ...rue to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives If the image is too dark increase the exposure If the image is too light reduce the exposure Panorama mode Using panorama mode take a series of pictures and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2...

Page 50: ...ple or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option 3 Tap to start recording 4 Tap to finish recording Deco Pic mode Capture pictures or videos with various stickers applied On the shooting modes list tap MORE DECO PIC Customizing camera settings On the preview screen tap Some options may not be available depending o...

Page 51: ...n locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your pictures when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as...

Page 52: ...features 52 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Search for images More options ...

Page 53: ... screen Delete the image Share the image with others Modify the image More options Image and video thumbnail Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 54: ... caption settings Rewind or fast forward by dragging the bar Create an animated GIF More options Display your videos Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback scree...

Page 55: ... videos and then create stories Launch the Gallery app tap Stories and then select a story To add or delete images or videos select a story and tap Add or Edit Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap Delete Using theTrash feature You can keep the deleted images and videos in the trash The files will be deleted after a certain...

Page 56: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 57: ...witch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an ap...

Page 58: ... pop up window the window will be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 59: ...a title 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with o...

Page 60: ...he first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage histor...

Page 61: ...c with launch the Calendar app and tap Add account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Register to do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to aWi Fi or mobile network To use location reminders the GPS feature mus...

Page 62: ...o restore and tap Restore Reminders will be added to the reminders list and you will be reminded again Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete Voice Recorder Record or play voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microph...

Page 63: ...k Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app You can see the calculation history at the upper part of the screen To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length ...

Page 64: ...r games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur...

Page 65: ... Only allow Samsung users in your contacts to share with your device Everyone Allow any nearby devices to share with your device Samsung Flow Introduction Samsung Flow allows you to easily connect your tablet to your smartphone and use them together for functions such as checking notifications or sharing contents Samsung Flow must be installed on both devices that you want to connect If Samsung Fl...

Page 66: ...rm the passkey on both devices The devices will be connected If your smartphone supports fingerprint recognition feature set up Samsung Pass on your smartphone to connect the devices more easily and securely using your fingerprint Checking notifications on your tablet When you receive new notifications on your smartphone tap NOTIFICATIONS to check the notifications on your tablet Sharing contents ...

Page 67: ...uTube Music You can also view the music collections stored on your device and play them Gioogle Play Movies Purchase or rent videos such as movies from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources in one p...

Page 68: ... On the Settings screen tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Flight mode Set the device to disable all wireless functions on your device You ca...

Page 69: ...otspot Mobile network enabled models You may incur additional charges when using this feature More connection settings Customize settings to control other features Refer to More connection settings for more information Some features may not be available depending on the model Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to...

Page 70: ...nsure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tappin...

Page 71: ...llery app and select an image 2 Tap Bluetooth and select a device to receive the image If the device you want to pair with is not in the list turn on its visibility option 3 Accept the Bluetooth connection request on the other device Data saver Mobile network enabled models Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings scree...

Page 72: ...nabled models Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the other device s screen search for and select your d...

Page 73: ...nfigure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection setting...

Page 74: ...Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more information Some features may not be availab...

Page 75: ...play media sounds separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Notification pop up style Select a notification pop up style and change the settings Recently sent View the apps that received recent notifications and change the notification settings To customize ...

Page 76: ... emitted by the screen You can set a schedule for applying this feature Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Screen timeout Set the length of time the device waits before turning off the display when it is idle Edge panels Change the settings for the Edge panel Navigation bar Change the navigation bar settings Refer to Naviga...

Page 77: ... show contact information such as your email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal information The available options may vary depending on the screen lock method selected Smart Lock You can set the device to unlock ...

Page 78: ...oogle Play system update View the Google Play system version and check for updates Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Install unknown apps Set the device to allow the installation of apps from unknown sources Encrypt SD card Set the device to encrypt files on a m...

Page 79: ...eone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when registering Ensure your image is not b...

Page 80: ...ce data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registered face is deleted all the related features will also be deactivated Privacy Change the settings for privacy On the Settings screen tap Privacy Permission manager View t...

Page 81: ...ings screen tap Google Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Manage accounts Add your Samsung and Google accounts or other accounts to sync with Users Set up add...

Page 82: ... accounts are available Administrator The administrator account is created only when setting up the device for the first time and cannot be created more than one This account has full control of the device including user account management You can add or delete user accounts only when using this account Guest This account allows guests to access the device Information and data used during a guest ...

Page 83: ...ers Tap the user account icon at the top of the locked screen and select an account to switch to Locked screen Managing users When using the administrator account you can delete accounts or change account settings On the Settings screen tap Accounts and backup Users To delete a user account tap the user account you want to delete and tap Delete user To change account settings tap user account and ...

Page 84: ... your Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup 2 Tap Restore data and select a device you want 3 Tick items you want to restore and tap Restore Advanced features Options Activate advanced features and c...

Page 85: ...r to Game Launcher for more information Some features may not be available depending on the service provider or model Motions and gestures Activate the motion feature and configure settings On the Settings screen tap Advanced features Motions and gestures Double tap to turn on screen Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Double...

Page 86: ... device and stay focused on what you want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage me...

Page 87: ...nced settings for the battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available storage space On the Settings screen tap Battery and device care Storage To dele...

Page 88: ...ettings screen tap Apps General management Customize your device s system settings or reset the device On the Settings screen tap General management Language Select device languages Refer to Adding device languages for more information Text to speech output Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alte...

Page 89: ...lected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list select the language you want and tap Apply If an app does not support the default language the next supported language in the list will be used Accessibility Configure various settings to improve ...

Page 90: ... over the air FOTA service You can also schedule software updates On the Settings screen tap Software update Download and install Check for and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update If emergency software updates are released for your device s secu...

Page 91: ...device information such as theWi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 92: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 93: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 94: ...nectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the battery...

Page 95: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 96: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 97: ...manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery ...

Page 98: ... Do not use damaged power cords or plugs or loose electrical sockets Unsecured connections can cause electric shock or fire Do not touch the device power cords plugs or the electric socket with wet hands or other wet body parts Doing so may cause electric shock Do not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cor...

Page 99: ...se an impact to the charger or the device Handle and dispose of the device and charger with care Never dispose of the battery or device in a fire Never place the battery or device on or in heating devices such as microwave ovens stoves or radiators The device may explode when overheated Follow all local regulations when disposing of used battery or device Never crush or puncture the device Avoid e...

Page 100: ...ck Conductive materials may cause a short circuit or corrosion of the terminals which may result in an explosion or fire When using the wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The device may not charge properly or may overheat Do not bite or suck the device or the battery Doing so may damage...

Page 101: ... your body that is opposite the pacemaker If you use medical equipment contact the equipment manufacturer before using your device to determine whether or not the equipment will be affected by radio frequencies emitted by the device Electronic devices in your car may malfunction due to radio interference from your device Contact the manufacturer for more information Do not expose the device to hea...

Page 102: ...ake it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings and regulations regarding device usage while operating a vehicle While driving safely operating the vehicle is your first responsibility Never use your device while driving if it is prohibited by law For your safety and the safety of others use your common sense and remember the foll...

Page 103: ...ot areas such as inside a car in the summertime Doing so may cause the screen to malfunction result in damage to the device or cause the battery to explode Do not expose your device to direct sunlight for extended periods of time on the dashboard of a car for example For a device with a removable battery the battery can be stored separately in locations with an ambient temperature of 0 C to 45 C D...

Page 104: ...form actions such as pressing keys drawing characters on a touch screen with your fingers or playing games you may experience occasional discomfort in your hands neck shoulders or other parts of your body When using your device for extended periods hold the device with a relaxed grip press the keys lightly and take frequent breaks If you continue to have discomfort during or after such use stop us...

Page 105: ...are securely mounted Avoid placing your device and accessories near or in an airbag deployment area Improperly installed wireless equipment can cause serious injury when airbags inflate rapidly Do not drop your device or cause impacts to your device Your device may be damaged or may malfunction If bent or deformed your device may be damaged or parts may malfunction Ensure maximum battery and charg...

Page 106: ... in electric shock or fire Do not use the device for anything other than its intended use Your device may malfunction Avoid disturbing others when using the device in public Allow only qualified personnel to service your device Allowing unqualified personnel to service your device may result in damage to your device and will void your manufacturer s warranty Handle memory cards and cables with car...

Page 107: ... and lock your device with a pattern password or PIN Do not distribute copyright protected material Do not distribute copyright protected material without the permission of the content owners Doing this may violate copyright laws The manufacturer is not liable for any legal issues caused by the user s illegal use of copyrighted material Malware and viruses To protect your device from malware and v...

Page 108: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 109: ...te To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these...

Page 110: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 111: ... Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICES 003 This device compl...

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