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Settings
Device
Protection
When
you
sign
in
to
a
Account
on
your
device
and
set
a
Lock
screen,
Device
Protection
is
enabled.
This
service
protects
your
phone
from
unauthorized
factory
data
resets
by
requiring
your
account
information
to
verify
your
identity.
For
more
information,
visit
samsung.com/us/support/answer/ANS00083965.
Enable
Device
Protection
Adding
a
Account
to
your
device
and
setting
a
Lock
screen
automatically
activates
Device
Protection.
Disable
Device
Protection
To
disable
Device
Protection,
you
can
either
remove
all
Accounts
from
the
device
or
remove
the
Lock
screen.
To
remove
accounts:
1.
From
Settings,
tap
Accounts
and
backup
>
Manage
accounts
>
Account].
2.
Tap
Remove
account.
To
remove
a
secure
Lock
screen:
1.
From
Settings,
tap
Lock
screen
>
Screen
lock
type.
2.
Tap
either
Swipe
or
None.
Collect
diagnostics
Collect
diagnostic
data
for
troubleshooting.
Options
may
vary
by
carrier.
◌
From
Settings,
tap
General
management
>
Reset
>
Collect
diagnostics.
Read
each
option
and
choose
whether
to
enable
or
disable
it.
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